Scamming money grabbers. If you need to return via their 100% Satisfaction Guarantee good luck! They email you low ball offers over days, when you turn them down they send an address in China and even tell you that "you may want to check with post office before sending because shipping is expensive"... DO NOT BUY ANYTHING FROM THESE SHISTERS!!
Would love to give it less stars. Please do yourself a favor and do not order shoes from this company. Very hard to deal with and want to string you along if you want refund. Site says you can return but don't tell you you are having to pay postage to China which is almost the cost of the shoes. Very cheaply made and no arch support. Unbearable! If you don't want to pay the high price to return they offer 20% discount which is nothing. And I'm stuck with the shoes I can't wear. Sorry I tried them.
Despite the claim they are "ortho" friendly and "soo comfortable" they are CRAP! They are CHEAPLY made (I won't say by which foreign country), but let's just say the shoes are horrible. Hard as a rock!! And no arch support. And forget returning them. They try and convince you the shoes are so wonderful and how "you" should give them to a family member and they'll refund you 20%- which is nothing. OR you pay for the shipping back to the oversees company. From what I can tell- because they don't tell you, would be more than half of the price of the shoes. I didn't realize I was purchasing these shoes under these conditions. They might as well say "No Returns" Save yourself the trouble and money- move along....
If I could give this company a Zero I would. The shoes they sent (from China!) took forever to get here. They were too big for me and when I asked for a refund, the process was ridiculous. They asked me to photograph everything I received, which I did, and then they said I would have to pay the shipping to China. OR, they would “be happy” to give me a 20% payment. DO NOT TRUST THEM!!!
One star is not worthy, but we have to select a star to write a review. This site is a scam, don't use it and don't risk putting your credit information. It's an online fraud and you won't be able even to make a complain. Your money would have gone with no trace. I sincerely hope the domain provider to make this domain unavailable. Trump should focus on getting rid of these types of fraudulent out of america
The shoes offer no support for your foot. The insoles are flat with no arch support. The shoe itself is soft and it arrived flat and a little plastic bag. it feels like I’m walking on a bare floor.
DO NOT FALL FOR THIS SCAM SITE!!! Products are garbage, fighting with customer service produced no result. I asked for a 100% return of my money and was told to find someone who might fit into the shoes. Don't waste your time! Sizes are not the same as U.S.A. sizes and don't fit.
garbage-they stole my money i'm too embarrased to even give them away-will throw them in the trash !!!!!!!!!!!!!!!!! i want my money back from nasty
garbage !!!!!!!!!!-they stole my money- i want the money backwhat was described as leather was the worst material i have EVER seen in a product too embarassed to give them to homeless-they deserve better!
Glad I came to this site to confirm my suspicions. The pricing of the shoes seemed too good to be true. Sorry that some folks got duped but I'm thankful I dodged a bullet. I hope someone can get that site shut down.
This company is total BS. Don’t shop here, the shoes are garbage held together with what appears to be dental floss… not water proof… no traction on the soles…. Wafer thin garbage… and when you try to get get your money, they give you a hard time, refuse, though their website says satisfaction guranteed…. That is not the case. Don’t waste your money on this…
They sent me the wrong size shoes and refused to take it back. They blamed it on me that I ordered the wrong size, I showed them the receipt stated clearly that the shoes I ordered is US 8.5 or EUR 41. They sent me shoes size EUR 43 or US 10. They said I should pass it on to someone else. So many nonsense and ridiculous excuses that they should not be in business.
I am extremely disappointed in the way my shoes were shipped. Also, These are not quality shoes. I am having difficulty in returning them and getting a refund.Still wrangling with them and it is still within my 30 days 100% SATISFACTION!
This company lists the address as Lafayette Colorado. I wish I had looked for reviews before I ordered. It is a CHINESE company that takes forever to arrive. 3 weeks later the shoes have not arrived and I gather from other reviews they will be poor quality when they do. What a scam.
If I could rate less than one star, I would. I ordered a pair of women’s shoes claiming to be great for support and comfort. I failed to research the company so that’s my fault. The shoes have no arch support whatsoever. It’s as though the person in manufacturing completely failed to insert an arch. The company has offered a 20% refund after I turned down a 10% offer. Ship them back would have cost almost as much as the shoes themselves.
I ordered 2 pair, they are both a piece of junk, no arch support at all in either, very thin cloth on top, not as advertised at all, like walking on cement, I can’t even wear them, I put both pair in the trash the first week. Lesson learned.
This company is nothing but a Chinese rip-off. I ordered a pair of shoes from them being assured that I could return them. First they were way too big. Good luck at trying to return them. You have to send them an email, there is no straight forward way. After they ignored the first email I sent a second one. I did get a response that was not very intelligible where they asked me to take and send pictures to verify. What, verify that they do not fit, really. I just threw the junk in a box for charity and marked it up to my own stupidity for buying from a junk chinese company.
Don’t waste your money here, you will not be satisfied with your purchase and they will never take a return or make a refund. This seems to be a fake company altogether using several different names and advertising shoes that promote health, but are actually just cheaply made unwearable crap.