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旅游度假

OurBus

203 条评价

4.5203 条评价
写评价

关于 OurBus

数据更新
网站
ourbus.com
分类
旅游度假
所在地
United States · New York
状态
待认证
近 12 个月
203 条评价
差评回复率
12%(3/26 条)
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OurBus靠谱吗?

OurBus(ourbus.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 203 条用户评价,属于旅游度假分类,口碑优秀。87% 的评价为 4 星及以上,12% 为 1 星;商家回复了 12% 的差评。数据最后更新于 2026-08-11。

用户怎么说

J
Joshua Frazier · 写过 1 条评价 · 体验于 2025-11-24 ·

Harshit 太棒了,真的很有帮助……

Harshit 太棒了,确实帮助我解决了难题。 A+++

OurBus 回复2025-11-24

Thank you for the wonderful feedback! We’re thrilled to hear that Harshit was able to support you when you needed it most. Your A+++ review means a lot to us. We appreciate you taking the time to share your experience and look forward to assisting you again!

L
Lawrence · 写过 1 条评价 · 体验于 2025-11-24 ·

大力支持

OurBus 回复2025-11-24

Thank you so much! We’re glad that you found our service great. We truly appreciate your feedback and look forward to helping you again!

D
Darien Killebrew · 写过 1 条评价 · 体验于 2025-11-23 ·

非常包容

OurBus 回复2025-11-23

Thank you so much for your kind words! We’re glad to hear you found our service accommodating. Your feedback means a lot to us, and we look forward to assisting you again soon!

S
Sarah reiley · 写过 1 条评价 · 体验于 2025-11-23 ·

我的代表非常友善......

我的代表非常友善和乐于助人。

OurBus 回复2025-11-23

Thank you so much for your kind words! We’re really glad to hear that our representative was able to assist you and that you had a positive experience. Your feedback means a lot to us. We look forward to serving you again soon!

L
Lu · 写过 1 条评价 · 体验于 2025-11-23 ·

很有帮助

很有帮助!简单快捷,来自 Ay。

OurBus 回复2025-11-23

Thank you so much! We’re glad Ay was able to assist you quickly and make the process easy. We truly appreciate your feedback and look forward to helping you again!

A
Albert · 写过 1 条评价 · 体验于 2025-11-22 ·

沟通及时

OurBus 回复2025-11-22

Thank you so much for your kind words! We’re glad to know you found our service communicative and timely. Your feedback truly means a lot to us, and we look forward to assisting you again.

C
Charmaine Chinodakufa · 写过 1 条评价 · 体验于 2025-11-21 ·

希曼希非常有帮助

希曼希非常有帮助。他确保我到达了我需要去的地方。

OurBus 回复2025-11-22

Thank you so much for your feedback. We’re delighted to hear that Himanshi was helpful and ensured you reached your destination smoothly. We will be sure to share your kind words with him.

H
Hm · 写过 1 条评价 · 体验于 2025-11-22 ·

客户服务非常有帮助

OurBus 回复2025-11-22

Thank you so much! We’re glad to hear our customer service team was able to help. Please let us know if there’s anything else we can do for you,

M
Misty Crotty · 写过 1 条评价 · 体验于 2025-11-22 ·

非常有帮助

OurBus 回复2025-11-22

Thank you! We are glad you found it very helpful. Please reach out to us if there is any further concern .

G
Gabrielle Ogundare · 写过 1 条评价 · 体验于 2025-11-22 ·

在我们入住期间,Himanshi 非常有帮助。

在我们相遇期间,Himanshi 非常乐于助人,她帮助我摆脱了压力。

OurBus 回复2025-11-22

Thank you so much for your kind words! We’re delighted to hear that Himanshi was able to support you during a stressful moment. We’ll be sure to pass along your appreciation—she’ll be thrilled to know she made a difference. Please don’t hesitate to reach out if you need anything else!

巴士有问题,但 Aarushi 的服务令人难以置信!

事实上,我们真的很困惑发生了什么,因为我们在巴士出发前 10 分钟到达,然后巴士司机告诉我们需要等待 30 分钟,因为巴士将于上午 10:30 而不是上午 10 点出发,但当上午 10 点到来时,当我们与现场的工作人员核实时,他们逐字问我们“你在哪里?”并告知巴士已经出发。当我打电话给帮助中心时,Aarushi 正在打电话来帮助我和我的朋友,她做得非常完美。她通过确定我们可以做什么和我们的选择是什么来支持我们,以及为我们重新预订下一班车而无需进行任何形式的还款。

OurBus 回复2025-11-22

Thank you for taking the time to share your experience with us. We’re truly sorry for the confusion and inconvenience you faced regarding your bus departure time . We’re very glad to hear that Aarushi was able to support you and your friend so effectively. It’s wonderful to know she provided clear guidance, helped you understand your options, and arranged a rebooking without any additional charges. We’ll be sure to share your kind words with her—she’ll be delighted to know the positive impact she had during a stressful moment.

E
Ellie · 写过 1 条评价 · 体验于 2025-11-20 ·

Shruti 非常有帮助!

Shruti 非常有帮助!让我们的旅行计划变得简单 1000 倍。非常感谢您的帮助!

OurBus 回复2025-11-21

Thank you so much for your wonderful feedback! We're delighted to hear that Shruti made your trip planning so much easier. We'll be sure to pass along your kind words!

M
Michael Rojo · 写过 1 条评价 · 体验于 2025-11-20 ·

他们理解了我的问题并很快......

他们了解我的问题并很快解决了它。

OurBus 回复2025-11-21

We appreciate your feedback! It’s great to hear that our team was able to address your concern promptly.

k
kayla xoxo · 写过 1 条评价 · 体验于 2025-11-21 ·

让我的经历如此美妙的是他们如何轻松地更改我的业务分配

让我的经历如此美好的是他们非常乐于助人并且迅速采取行动。我对我的巴士感到非常压力,但他们很容易解决了这个问题。

OurBus 回复2025-11-21

Thank you so much for your kind words! We're really glad to hear that our team was able to assist you quickly and help ease the stress you were experiencing. Your feedback means a lot, and we’re happy we could make your experience a smooth one. If you ever need help again, we’re always here for you!

W
Will j · 写过 1 条评价 · 体验于 2025-11-21 ·

好人

非常有帮助

OurBus 回复2025-11-21

Thank you! We are really glad it was helpful for you.

G
Gevorg Asatrian · 写过 2 条评价 · 体验于 2025-11-20 ·

优质的服务

OurBus 回复2025-11-21

Thank you so much for your wonderful feedback! We're delighted to hear that you were satisfied with our service.

J
Jani Barker · 写过 1 条评价 · 体验于 2025-11-21 ·

她非常乐于助人。

OurBus 回复2025-11-21

We appreciate your feedback! It’s great to hear that our team was able to address your concern promptly.

B
Bissa Videnova · 写过 1 条评价 · 体验于 2025-11-21 ·

快速响应、专业

我希望从员工的角度来看,这家公司应该是顶级的,因为这将是我第一次旅行,

OurBus 回复2025-11-21

Thank you so much for your kind words! We truly appreciate your trust. Our team works hard to ensure a smooth and comfortable experience for every passenger, especially first-time riders. If there’s anything you need before your trip, feel free to reach out — we’re here to help!

N
Nezak · 写过 1 条评价 · 体验于 2025-11-21 ·

Roshni 非常乐于助人并修复了我的问题。

Roshni 非常乐于助人并解决了我的问题。

OurBus 回复2025-11-21

We really appreciate your kind words. It’s great to hear that Roshni was able to help and get everything fixed for you!

T
Trey Browne-Williams · 写过 1 条评价 · 体验于 2025-11-21 ·

帮忙搭巴士

巴士离开后帮我换了一辆新巴士

OurBus 回复2025-11-22

Thank you for your feedback. We’re glad to hear that our team was able to assist you in arranging a new bus after your original one had departed. If you need any further support, please don’t hesitate to reach out.