OXVA is one of the fastest-growing e-cig brand founded by Justin Lai, along with a team of passionate and experienced individual who shares the same values. Together we plan to achieve our mission by sticking to our believes which is not only to provide the finest quality products but also deliver an outstanding customer care service.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the long-lasting battery life, incredible flavor production, and sleek design that makes daily use enjoyable and effortless for both beginners and experienced users. Furthermore, people highlight the exceptional support team for quickly responding to inquiries and providing helpful, friendly assistance whenever technical problems arise.
Some reviewers were not happy with hardware reliability, noting that devices occasionally stopped working entirely after only a few months of daily use. Additionally, a few customers reported frustrating recurring issues with leaking pods and unexpected performance glitches during their vaping sessions.
This is an update on my earlier review. Over the last 10 months I have used 3 OXVA Xlim Pro & have reliability issues with all of them. One has been replaced by the on-line retailer with a Xlim Classic Edition as it just “died” & was non-repairable. The second one has also decided to go on strike after displaying a variety of problems charging, draining the battery within hours & just switching off. It now obstinately refuses to accept a charge at all. The Xlim Classic is alright so far, but I did find that the end casing has slightly raised edges & these were catching on my hand & clothing. Ten minutes with a small file & I have resolved this, but even so….These devices are relatively cheap compared to the cost of the pods, but they seem unable to achieve any kind of acceptable longevity. Again, it seems wise to keep a back-up. I currently have a Vaporesso model which is doing ok.
Appalling customer service
I bought an Oxva VPrime Kit from an online retailer and 4 pods died after a few days use. I contacted the website where I bought it and they stated that their warranty expired after 3 weeks (it had been 6) and advised me to contact the manufacturer. I contacted them and after many emails back and forth where they asked me to send pics and videos they refused to accept that the device had a fault and said that it was down to faulty pods. I asked for them to replace the faulty device and stated that they would send me one pod and if the same thing happened then to get back in touch. I tried to explain that the 4 pods that had blown were all from different retailers and had different serial numbers but they weren’t even slightly interested. I would not advise anyone to purchase from them as they refuse to replace faulty devices and I will be taking this to trading standards. I would give them 0 stars if possible
Been using oxva for 2 years now and it is due to their lack of quality control i am stopping vaping. I cant be bothered anymore. Nearly every pod i get leaks even though I use 50/50 juice and I prime and don’t overfill my pods. The leaking has now damaged 3 different xlim pens. Also had 2 chargers from the vape kits which have been faulty- 1 which caught fire after being plugged in 10 minutes and one which the metal piece broke off inside my device. Avoid at all costs!!!
After using for just about four months my XSlim Pro stopped charging. Shows like it’s charging, stays hours on charge but always low battery and no puffs at all. Tried different cables, same result. Don’t buy their advertising, its just same faulty device as many others
Very dangerous product!!! I have been using the Xlim for well over a year and it’s been best but given up the ghost, so I got the Xlim pro, I’m now on my 3rd with issues with them all, they don’t work, don’t allowed you to puff, they over heat and overall not what you would expect and a safety hazzord🎚️🎚️
DEVICE BROKEN AFTER 3 days , where other cheap ones still work.
NO REFUND, only instruction to send 1000km on my on cost and time to have a look at it.
CHEAP CHINA STUFF not WORTH MONEY.
DONT BUY IT !!!
I own every OXVA products and they're totally incredible ❤️
Best flavours on the market about this kind of pods!
Products are beautiful, efficient, reliable... Never had a problem with OXVA products and it's just exceptional 👌🏻
OXVA's products are hands down the best i've ever used. They're super compact but pack a serious punch. Every time i take a hit and blow those massive clouds, i feel like a total boss lol.
**Oxva: A Premier Vape Company**
Oxva has emerged as a formidable player in the vaping industry, garnering a loyal following for its exceptional products and unwavering customer service.
**Superior Product Line**
Oxva boasts a diverse range of vaping devices that cater to various preferences and needs. Their products are meticulously crafted with high-quality materials, ensuring durability and reliability. The company's wide selection of cartridges offers a vast array of flavors, providing users with an unparalleled vaping experience.
**Longevity and Reliability**
Oxva products are renowned for their exceptional longevity. The devices are designed to withstand extended use, offering consistent performance and satisfaction over time. Customers can trust in the quality of Oxva's products, knowing that they will provide years of enjoyment.
**Excellent Flavors**
Oxva's cartridges feature a remarkable diversity fir all you vaping needs The company's meticulous attention to detail ensures that each cartridge delivers a rich and satisfying taste, tantalizing the taste buds with every puff.
**Exceptional Customer Service**
Oxva understands the importance of customer satisfaction. They stand firmly behind their products and are always available to address any concerns or issues. The company's prompt and attentive customer service inspires confidence and loyalty among its users.
Oxva has established itself as a leading vape company by offering superior products, exceptional flavors, and unparalleled customer service. Their commitment to quality, innovation, and user satisfaction makes them a top choice for vapers seeking a reliable and enjoyable vaping experience. Whether you're a seasoned vaper or a newcomer to the industry, Oxva offers a wide range of products that will meet and exceed your expectations.
I've been a fan girl of Oxva devices for a long time. The flavour and life span I get from their cartridges are the best I've ever found to date, they are the duracel batteries of cartridges, they just keep going and going. Team that with all the colourful and reliable device designs and they are top of their game.
Been a oxva user for a long time now
The amount of deigns that the xlim come in a second to none definitely something to match everyone's style
They have a awesome battery life as well as being light weight
The pods have a excellent range of resistances so you will fine the desired hit you need also
I tried a lot of vape devices but i never satisfied of those brands and then Oxva was born the first product Oxva Origin and that device amzed me much and all the following products really impressed me and after that Oxva released the number 1 open pod system Xlim Series that I'm really satisfied with this device, cartridge doesn’t leak, long lasting and you will feel the flavors of the liquid that you are using, Oxva is the Best Oxva number 1 from day 1 to present
Aye don’t know where to start I’ve dealt with oxva for many years and all aye can say is they have always went above and beyond to help me when and if aye ever had a problem and when ordering from them the service has been outstanding they is why aye strongly believe and know they are the number one company on the market
Aye highly recommend oxva!
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