Received our order and product is nothing like the photographs, quality is awful and not worth the money at all. I have sent a request for a refund to the support email address so will see if I get a response and a refund as have spend over $600. Please do not purchase anything from this brand
Oyrosy 回复2025-12-29
We sincerely apologize for the unpleasant shopping experience. Please send the specific issue to our email address[[email protected]], and one of our customer service representatives will contact you to resolve your problem. Thank you for your understanding.
I believe they are using a bait and switch sales approach. My entire order was claimed to be out of stock and so far have refused to issue a refund. They want me to choose other items to fill my order. Looks like a scam to me. What do you think? UPDATE. FINALLY GOT A FULL REFUND
Oyrosy 回复2025-12-29
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
Stay away, i order 9 pieces and only got 1 after a long time. Having a hard time getting refund which is over $900 dollor
Oyrosy 回复2025-12-29
Dear customer, we are sorry that you are not satisfied with this purchase! We take your feedback very seriously, but we are currently unable to retrieve your order details and cannot assist you directly. Please send an email to [[email protected]], including your order information, and we will contact you as soon as we see it to resolve your issue to the best of our ability. Thank you for your understanding!
It funny this co writes each customer as if surprised by their negative review. I don't see them offering to take things back. Beautiful pictures, but after reading reviews I'm not going to take a chance. I recently placed an order w/ a co that the pix showed the top w/ the prettiest blue sheer fabric and gorgeous ecru lace, real lace, you could see it protrude from the top. It was $26, I was surprised. I rec'd & it wasn't even worth $5. It was a cotton Tee. There was a photograph of the lace on the tee. The sleeves in the pix were flowy and sheer & just above the elbow. The sleeves on the tee were wide & short & stiff and stuck out. I wouldn't have paid a $. Different co than this one. Same models, lots of the same clothes. It appears these co's take pix fr other website & ship fraudulant clothes. I wish I could find the actual website that makes the real clothes or that the co w/ show unedited pixs and we could choose from the actual clothing. Since I can't, I won't purchase. NO more taking chances.
Oyrosy 回复2025-12-29
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
The support was great. The quality of clothes were great!
Oyrosy 回复2025-12-29
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
We sincerely apologize for the unpleasant shopping experience. Please send the specific issue to our email address[[email protected]] and one of our customer service representatives will contact you to resolve your problem. Thank you for your understanding.
DO NOT ORDER from this Terrible company. The clothing is crap. Absolutely nothing like the pictures. You cannot return or exchange. TOTAL SCAM.
Oyrosy 回复2025-12-19
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
Don’t purchase from this website. What you see in the picture isn’t what you get. Very poor quality and service.
Oyrosy 回复2025-12-18
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
I submitted the following review: At purchase, it was stated that items would be shipped within 14 business days. It took 3 times that time to get the dress. The dress is not true to what was shown in the website picture. The top part of the dress is too big. The customer service experience has been very poor as well. Overall, this is a terrible brand. They replied to my review stating the following: Hello, while processing your refund, we discovered a problem with your account. Please contact us at so we can process your refund as soon as possible. Thank you for your understanding and cooperation!
However, via email, every time I ask for a refund because the dress does not fit, they keep asking me to send them my body measurements so they can send me another size dress. Even their answer to the review is complete BS!
Oyrosy 回复2025-12-18
Hello, while processing your refund, we discovered a problem with your account. Please contact us at ([email protected]) so we can process your refund as soon as possible. Thank you for your understanding and cooperation!
I ordered 2 blazer jackets. 1 blue other silver. Blue one arrived and it was okay. Real material but cheaply made. Silver one took 4 weeks and I had to nudge several times. It arrived and it's substandard and not representative of picture. The material is more rubber than cloth. The style is double breasted when it was suppose to be a cloth single button blazer. It's only fit for the recycle bin.
Oyrosy 回复2025-12-18
Dear customer, we are sorry that you are not satisfied with this purchase! We take your feedback very seriously, but we are currently unable to retrieve your order details and cannot assist you directly. Please send an email to [[email protected]], including your order information, and we will contact you as soon as we see it to resolve your issue to the best of our ability. Thank you for your understanding!
Received the order after about 5 weeks. Quality was good but not like the photo: skirt looked flattering and fluid. What I received was bulkier and heavier material that was not as flattering. Still, wearable and ok for the price.
Oyrosy 回复2025-12-15
Dear Customer, we sincerely apologize for the unsatisfactory shopping experience! We are eager to address the issues you reported, but we cannot proceed without locating your order. Please kindly send us your order number through [[email protected]], and we will prioritize handling your request to provide you with a satisfactory result as soon as possible. Our apologies once again!
At purchase, it was stated that items would be shipped within 14 business days. It took 3 times that time to get the dress. The dress is not true to what was shown in the website picture. The top part of the dress is too big. The customer service experience has been very poor as well. Overall, this is a terrible brand. I am very dissappointed.
Oyrosy 回复2025-12-15
Hello, while processing your refund, we discovered a problem with your account. Please contact us at ([email protected]) so we can process your refund as soon as possible. Thank you for your understanding and cooperation!
I'd give 0 stars if I could. I ordered a shirt which I wore 1 time and it started peely from where my strap of my purse rubbed it. Poor Quality at best.
I also ordered a tennis dress which had ZERO give and zipped on the side which was awkward. It was smaller than what the size guidelines stated and when I called to return or get my money back they said no returns accepted. So I was out $150. NEVER will I buy from them again!
Oyrosy 回复2025-12-15
We sincerely apologize for the unpleasant shopping experience. Please send the specific issue to our email address[[email protected]], and one of our customer service representatives will contact you to resolve your problem. Thank you for your understanding.
Criminals!!!!
They refuse to refund my money on an order that was taking way to long. They made up excuses that the items I purchased were in demand hence the long wait. When I requested a refund they said it would take 6 months.
I've been hounding them for my money and 10 months have past.
Please do not buy from this site
Oyrosy 回复2025-12-15
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
Seems like a fraudulent company. I've ordered Four items and they did not look anything like the photos when they came. It's impossible to return anything as the address is in China and doesn't even come up in a search. I spent 420$ and now I'll have to dispute it with the credit card company. DO NOT ORDER ANYTHING FROM THIS COMPANY
Oyrosy 回复2025-12-15
We sincerely apologize for the unpleasant shopping experience. Please send the specific issue to our email address,[[email protected]] and one of our customer service representatives will contact you to resolve your problem. Thank you for your understanding.
Would not allow me to return an item that still had tags on and was in original packaging, I’ve never even heard of this!
Oyrosy 回复2025-12-12
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
I placed my order in October and received it two months later. I emailed you several times about my order and received no response.
Oyrosy 回复2025-12-11
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
An item didn't arrive so I contacted customer service and they were amazing within days I had a replacement. Highly recommend
Oyrosy 回复2025-12-11
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I have been emailing your company and have NO response. I need to return my dress and get a full refund. I am requesting a response with the next step to return my dress and get my money back Please advise.
Oyrosy 回复2025-12-11
Dear customer, we sincerely apologize for the unsatisfactory shopping experience! We are eager to address the issues you reported, but we cannot proceed without locating your order. Please kindly send us your order number through [[email protected]], and we will prioritize handling your request to provide you with a satisfactory result as soon as possible. Once again, we apologize!
This is a fraudulent company. They are out of China and their clothes look NOTHING like the photos, which utilize AI models and enhance the colors and clothing. They are cheaply made and poorly sewn.
If you try to return the items, you have to pay shipping and customs to China which is very costly AND then they try to ship you other items and won’t refund you your money.
I am disputing this with my credit card company and have blocked this company from ever charging my VISA again. Do NOT do business with this deceptive company. The positive reviews are probably written by their employees!
Oyrosy 回复2025-12-11
Dear customer, we are sorry that you are not satisfied with this purchase! We take your feedback very seriously, but we are currently unable to retrieve your order details and cannot assist you directly. Please send an email to [[email protected]], including your order information, and we will contact you as soon as we see it to resolve your issue to the best of our ability. Thank you for your understanding!
