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palaleather.com

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关于 palaleather.com

数据更新
网站
palaleather.com
分类
购物与时尚
所在地
中国
状态
待认证
差评回复率
43%(3/7 条)
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商家自述

Palaleather is revolutionizing fashion by personalizing leather jackets.We specialize in providing you the best leather jackets, using the high-quality leather available.

以上内容由商家自行提供,未经平台核实。

palaleather.com靠谱吗?

palaleather.com(palaleather.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 63 条用户评价,属于购物与时尚分类,口碑良好。84% 的评价为 4 星及以上,11% 为 1 星;商家回复了 43% 的差评。数据最后更新于 2026-10-24。

用户怎么说

Ordered the jacket on December 14th

Ordered the jacket on December 14th. Website indicated arrival in time for Christmas. Received.no shipping updates so I contacted Customer Service (this company should be ashamed to use that term) via emai (there is no phone contact) on the 21st, 22nd and 23rd. There was no reply. On Christmas day, after I received a DHL shipment email, this company finally responded to my earlier emails. Excuse about busy holiday season! I guess they expected no business over Christmas. That is exactly what they will get from me, my family and anyone else I can tell about this company! At least respond! PATHETIC service. PATHETIC they could not deliver a jacket within 10 days!

palaleather.com 回复2023-12-29

Hello David, We are deeply sorry that you have had a bad experience with us. All our products are handcrafted and made to order, it will take a little longer. Because of the Christmas, we were experiencing higher than normal order and contact volume, the shipment and response was delayed. We have shipped your order when the shipment company back to work. We really do apologise for any inconvenience and unpleasantness caused, and we would like to arrange a goodwill compensation for you. Please can you contact us via email at the following [email protected]. We look forward to your reply.

Ordered 1 month ago not delivered

palaleather.com 回复2023-12-25

Hello. We are deeply sorry that you have had a bad experience with us. The delay was caused due to there are too many packages on the warehouse of the shipping comany at the end of the year. We have contacted the courier to urge delivery and noticed that your package has been delivered on December 22. If you have any questions, you can contact us via email at the following [email protected].

Haven’t even got a tracking number or…

Haven’t even got a tracking number or confirmation that it’s been sent out hoping the quality lives up to how long it’s took for them to ship it out

palaleather.com 回复2023-12-25

Hello. We are sorry for the delay. It will take a little longer as all our products are handcrafted and made-to-order. Your order has been sent on December 13, and we noticed it was delivered on December 18. If you have any questions, you can contact us via email at the following [email protected].

Clickbait

The %15 discount code sent to me by signing up was never honored on my purchase. Would never fall into it again.

palaleather.com 回复2023-11-16

Hello. We are sorry that you have had a bad experience with us. Some discount codes may be invalid due to system bugs. Also, discount codes can no longer be applied to discounted items. We will strengthen the maintenance of the system. If you have any questions, contact us at any time, email: [email protected]

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