Tracking updates were accurate
Tracking updates were accurate. The coat was packaged with care. The size was perfect. The coat is very stylish and looks great on my husband.
About palaleather.com
Data updated- Website
- palaleather.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 43% (3/7)
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About this business
Palaleather is revolutionizing fashion by personalizing leather jackets.We specialize in providing you the best leather jackets, using the high-quality leather available.
Written by the business, not verified by us.Is palaleather.com legit?
palaleather.com (palaleather.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-10-24.
What people say
Very succesfull
Very succesfull. Ordered the. 2. January and I got my coat only one week later ! The coat is perfekt ! Jørgen Overby
I love these jackets really great…
I love these jackets really great quality decent price. Excellent fit and they look great They have a feature of custom making on their website. I think I will save up and have them put together a custom leather for me when I can.
I still haven’t received it
Quick response in regards to return.
Product came on time and was a perfect…
Product came on time and was a perfect fit.
Ordered the jacket on December 14th
Ordered the jacket on December 14th. Website indicated arrival in time for Christmas. Received.no shipping updates so I contacted Customer Service (this company should be ashamed to use that term) via emai (there is no phone contact) on the 21st, 22nd and 23rd. There was no reply. On Christmas day, after I received a DHL shipment email, this company finally responded to my earlier emails. Excuse about busy holiday season! I guess they expected no business over Christmas. That is exactly what they will get from me, my family and anyone else I can tell about this company! At least respond! PATHETIC service. PATHETIC they could not deliver a jacket within 10 days!
Reply from palaleather.com2023-12-29
Hello David, We are deeply sorry that you have had a bad experience with us. All our products are handcrafted and made to order, it will take a little longer. Because of the Christmas, we were experiencing higher than normal order and contact volume, the shipment and response was delayed. We have shipped your order when the shipment company back to work. We really do apologise for any inconvenience and unpleasantness caused, and we would like to arrange a goodwill compensation for you. Please can you contact us via email at the following [email protected]. We look forward to your reply.
Ordered 1 month ago not delivered
Reply from palaleather.com2023-12-25
Hello. We are deeply sorry that you have had a bad experience with us. The delay was caused due to there are too many packages on the warehouse of the shipping comany at the end of the year. We have contacted the courier to urge delivery and noticed that your package has been delivered on December 22. If you have any questions, you can contact us via email at the following [email protected].
Love the product
Love the product. Nice real leather and fit great
It was easy to order and took a little…
It was easy to order and took a little longer than I expected but I received an email that explained made to orders so naturally took a little longer Right fit and is well made! The only disappointment was website explains that Jakets are made in the U.S but why my order is shipped from China?
Haven’t even got a tracking number or…
Haven’t even got a tracking number or confirmation that it’s been sent out hoping the quality lives up to how long it’s took for them to ship it out
Reply from palaleather.com2023-12-25
Hello. We are sorry for the delay. It will take a little longer as all our products are handcrafted and made-to-order. Your order has been sent on December 13, and we noticed it was delivered on December 18. If you have any questions, you can contact us via email at the following [email protected].
Beautiful Coat
Beautiful Coat! Came pretty Quick!!
Amazing Product
Fit me as expected and fast delivery
Trust in palaleather
Palaleather has a wide variety of choices and styles to choose from, all tailored to fit your style you so desire.
Wrong color jacket
You sent me a black jacket coat when I ordered a brown one.
Clickbait
The %15 discount code sent to me by signing up was never honored on my purchase. Would never fall into it again.
Reply from palaleather.com2023-11-16
Hello. We are sorry that you have had a bad experience with us. Some discount codes may be invalid due to system bugs. Also, discount codes can no longer be applied to discounted items. We will strengthen the maintenance of the system. If you have any questions, contact us at any time, email: [email protected]
Soft leather. Good fit.
Soft leather
Good product
This coat is very nice the "fit and finish" is good, the lambskin is of good quality...I will by another coat..
Palaleather
Palaleather, is awesome they made me a custom coat and was so accommodating. This company is awesome
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