PaperTrue is a global self-publishing company dedicated to turning manuscripts into beautifully published books. We provide complete, end-to-end book self-publishing services, including expert editing, professional cover design, flawless typesetting, and worldwide online distribution. Every step of the publishing process is managed by our team so authors can focus solely on their writing.Over the years, we have worked with hundreds of authors across genres, including fiction and non-fiction. We take full ownership of their publishing journey from the first draft to the final published book. Our goal is to ensure a smooth, stress-free experience while maintaining the highest standards of quality. Authors trust us because we deliver books they can truly take pride in.Whether you are a first-time writer or an experienced author, PaperTrue handles the entire publishing journey in a simple, transparent, and inspiring way. Your story deserves to be told beautifully, and we are here to make that a reality.
以上内容由商家自行提供，未经平台核实。PaperTrue（papertrue.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 261 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，93% 的评价为 4 星及以上；商家回复了 93% 的差评；近 12 个月新增 19 条。数据最后更新于 2026-10-24。
Customer Service excellence. The team tries its best to work within the time of my request. The dashboard helps the editor know which job number to track to make revisions or consider a new document to invoice. My document requirements were close to the editors' output and provided excellent recommendations, which caused me to decrease the time for submission.
The editing of my manuscript was of a very high standard. They also made a good suggestion regarding the final chapter.
I recently used PaperTrue.com for editing an important academic document, I am really happy with their work. The editors were super careful correcting language errors and made my arguments a lot clearer, which really improved the overall quality of my work. They also took great care with the formatting, making sure all the citations were consistent and the layout looked professional. The document was ready for submission after doing a few minor adjustments. The customer support at PaperTrue was great too. They promptly addressed all my questions and provided clear explanations after I got my document back. Their expert editing, careful formatting, and responsive support make PaperTrue.com a great choice for high-quality editing services. I definitely recommend them. My only complaint is that the pricing of the Plagiarism report should be cheaper as I feel it is a tad expensive.
Update: I'm updating my original review of PaperTrue to provide concrete evidence of their unprofessionalism and failure to deliver. Order Details: Order Number: 169247 Service: Typesetting and eBook Conversion Date Ordered: July 8th, 2024 Agreed-Upon Turnaround Time: 3 days (as per Alan's email on May 9th) Actual Delivery: Over a month later, and still riddled with errors. Evidence of Poor Service: Ignored Instructions: Despite providing detailed formatting guidelines, PaperTrue repeatedly disregarded my instructions. As I stated in an email on July 17th: "We would like to make the following changes to the overall look of the typesetting: Remove the drop cap at the start of each chapter. Change to left align (no left justification)... " These basic requests were ignored in the subsequent versions. Missed Deadlines: PaperTrue consistently failed to meet deadlines, causing significant delays in my book launch. In a chat on August 3rd, I expressed my frustration: "It's been 48 hours since I requested proof of escalation and a timeline for the corrected document. I haven't received either. This is unacceptable." Lack of Quality Assurance: The numerous errors in the typeset document highlight a complete lack of quality control. In a recent email, I questioned: "Please provide details about your quality assurance (QA) policy and how we can escalate this issue further if needed." Their response was vague and unhelpful. Unprofessional Communication: PaperTrue's representatives have been unresponsive, evasive, and dismissive of my concerns. During a call on August 3rd, their representative, Mark, struggled to understand the errors even when I pointed them out directly in the document. ________________________________________________ I am compelled to share my extremely negative experience with PaperTrue. As an author, I entrusted them with the typesetting of my book, only to be met with a series of frustrating issues that have significantly impacted my project and business. Key Concerns: Repeated Errors & Missed Deadlines: Despite clear instructions and multiple revisions, the typeset document was riddled with errors – incorrect formatting, misplaced figures, and a jumbled table of contents. The project is now weeks behind schedule, causing significant delays and financial losses. Unresponsive & Unaccountable: PaperTrue's communication has been abysmal. They've been slow to respond to my concerns, offered no solutions, and provided no clear escalation path. Questionable Practices: Their potential use of my manuscript for AI training without my consent raises serious ethical questions. Impact: Delayed Book Launch: The delays caused by PaperTrue's incompetence have pushed back my book launch, impacting my marketing plans and potential revenue. Damaged Reputation: The errors in the typeset document reflect poorly on my brand and undermine the professionalism of my work. Financial Loss: I've invested significant time and money into this project, only to be met with subpar service and a lack of accountability. Recommendation: I strongly advise authors and publishers to avoid PaperTrue. Their lack of professionalism, disregard for client instructions, and questionable practices make them an unreliable and untrustworthy partner. I've tried to resolve these issues directly with PaperTrue, but they've been unresponsive and unhelpful. I am now forced to seek alternative solutions, which will further delay my book launch and incur additional costs. I hope this review serves as a warning to other authors considering PaperTrue's services. Do your research and choose a company that values your work and delivers on its promises.
Dear Elizabeth, Thank you for taking the time to share your feedback. We value all input from our clients, as it helps us continually improve our services. We are genuinely sorry to hear that your recent experience with us did not meet your expectations. Regarding your concerns, we would like to address them point by point: Initial Satisfaction: We are pleased that you were satisfied with our editing service back in May. Typesetting and Design Services: We delivered the initial Typeset file on 22nd July, along with the Cover Design, ISBN, and Copyright page, all within the agreed timeline. These files were prepared based on the instructions provided and were delivered on time. Revised Typeset File: On 1st August, after receiving feedback from your readers, you sent us an updated Word file. This required a complete rework of the document, which we promptly completed and sent to you by 2nd August. We regret that this revision did not align with your requirements. We asked for clarification on your requirements to ensure we could accurately reflect your vision. However, we received unclear instructions, which made it challenging to meet your specific needs. Efforts to Resolve the Issue: We scheduled a meeting with you to discuss your requirements in more detail. Unfortunately, during the meeting, it remained difficult to get precise information from you regarding the changes you desired. Final Revision: On 5th August, we sent you an updated file based on our understanding of your requirements. As it still did not align with your requirements, we offered a free revision to address any remaining concerns. We also attempted to reach out via our support email to ensure we could resolve this issue to your satisfaction. We understand that publishing a book is a significant and personal endeavor, and we regret that it did not meet your expectations. However, we stand by the efforts we made to work closely with you and to interpret your instructions as accurately as possible. Our team will be happy to resolve any issues you might have. Feel free to reach out for further information or discussion. Best regards, Team PaperTrue
The customer service is excellent. They kept working with me as I navigated my way through Kindle Direct Publishing-not always an easy job! The creative team has to be one of the best in the business. My expectations for my book cover were surpassed! I highly recommend PaperTrue.
PaperTrue's informative and friendly website persuaded me to try them for proofing and editing a work of creative nonfiction I intended to self-publish. I appreciated being able to submit a couple of sample pages before committing to a full project. Their quickly returned document was so impressive, I plunged ahead. They met the 21-day deadline I chose. I felt the work was sensitively and thoroughly edited. Helen and Flora painstakingly corrected typos and grammar and made helpful suggestions that vastly improved my work. Where they were unsure of my meaning, they asked. An unexpected 5-page writer's feedback document provided extensive notes and suggestions for moving forward. Alan Jackson (my main contact), was wonderful to work with.
The backend and front-end technical team is very polite and provided timely service in terms of language editing certificates and proofreading documents for my recent journal publication. The editor-in-chief has considered further processing it. I recommend PaperTrue.
I cannot express my gratitude enough to everyone at this company!!!!! I am taking classes for my EdD in School Superintendent. For two of my classes, my papers were to be in APA 6. Due to having ADHD and three learning disabilities, writing is tough. The editors were excellent with the grammar correction and especially suggestions!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They were great at explaining their reasons! I learn best by doing things over and over, so I learned by typing the corrections. I just finished my research analysis class. I ended up writing a 48-page paper (including references and appendices). I wrote a little at a time and would submit it to this company for corrections. I had to submit each section of the paper to my professor. Each time he sent it was very well written. Yesterday, I put it all together and submitted it. I am very confident about it. You guys are so great, I recommended you to my classmates. I am so glad I discovered you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will continue to use you for my classes and any other professional documents I have to write. God Bless all of YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We switched over to PaperTrue after the last editing service we had been using started making simple mistakes. With PaperTrue, so far so good! No issues as of yet, and their customer service has been incredibly helpful.
Papertrue's service is efficient, its staff quickly helps in any eventuality.
Excellent Work. Good Timing
I trust Paper True. They've completed several projects for me. They respond quickly; they do good work; they're creative and exceed my expectations. Great team!
The translation service was excellent, the corrections made to the manuscript improved it. I will use the service again in the future
I am extremely dissatisfied with the services I received from PaperTrue. First they delivered my dissertation back 4 days late. The product came back with an excessive amount of errors. They completely changed the format of the attached outline and the format and fonts were inconsistent. They offered revisions and that one came back worse. The format was still off and they did not read my notes or the requirement manual that I attached as the product did not reflect anything that was required. I ended up having to fix all the mistakes and was late to turn it in. I paid $1500 on something that was not professional or useful. I have yet to hear back from them since I requested a refund. Stay away from this company! I do not recommend them at all!
Dear Arisa, Thank you for taking the time to share your feedback. We deeply regret to hear about your dissatisfaction with our services and sincerely apologize for any inconvenience caused. Firstly, we would like to address the concern regarding the delivery time. There were many last minutes requests from your end which required more time from our editors. Regarding the errors and formatting issues you mentioned, we strive to adhere to the highest standards of quality in our editing and proofreading services. However, we acknowledge that editing can often involve subjective interpretations, particularly concerning formatting preferences. Our team made changes based on standard academic guidelines, but we understand these may not have aligned with your specific expectations. We apologize if this came across as inconsistency or errors. When you highlighted these concerns, we promptly offered a free revision to address the issues. Our goal was to ensure your satisfaction, and we regret that the revised document did not meet your standards. It's important to note that our team followed the instructions provided to the best of their abilities, though we acknowledge that there may have been a misinterpretation of certain notes or requirements. We also attempted to reach out to you via our support email to discuss your concerns and work towards a resolution, including offering additional revisions. We regret if our communication did not meet your expectations or if there was any misunderstanding in our attempts to resolve the situation. We understand the importance of a flawless dissertation and the frustration that comes with having to make corrections yourself. Please know that your experience is not reflective of our usual standards, and we are committed to making this right. As for the refund request, we are currently reviewing your case and will get back to you shortly with an update. We appreciate your patience in this matter. Thank you again for your feedback. We are committed to improving our services and hope to have the opportunity to better assist you in the future. Best regards, The PaperTrue Team
Papertrue was a great tool I used to get a pass on my dissertation task. They were able to revise my paper quickly. Papertrue was very through and effective. I will use them again and again.
One 8th grade who came to US as an international student whose MAPS test was just average. She wrote an essay. The person who reviewed the essay just fixed several typos. ChatGPT does a much better job than papertrue.
Dear Xin L, Thank you for taking the time to share your feedback. We sincerely apologize for any frustration you experienced with our service. At PaperTrue, we value our customers’ satisfaction and strive to provide the highest quality editing and proofreading services. Regarding your concern about the essay review, we understand that you feel ChatGPT might have done a better job. However, our approach to editing is guided by a commitment to maintaining the author's original voice and intent while improving clarity, coherence, and correctness. In this case, the editor focused on correcting typos and minor errors, as it seemed the essay’s structure and content were appropriate for the student's level and purpose. We understand that expectations may vary, especially for international students adapting to different educational standards. To address this, we offered a free revision and attempted to contact you via our support email to further discuss and rectify any issues. We regret that we couldn't connect, but our support team remains available to assist you at any time. We aim to enhance our services continually and take all feedback seriously here at PaperTrue. We are committed to ensuring your complete satisfaction and would appreciate another opportunity to meet your expectations. Thank you once again for your feedback and understanding. Sincerely, Team PaperTrue
As a person whose first language is not English, it becomes difficult to be able to transmit your ideas 100% in a second language. After reviewing the comments and observations made to my document, I realize how improved my document was, ultimately increasing its quality and clarity in all aspects.
I am also satisfied with the quality of service. Finally, I found a quality proofreader at an affordable price. I will ask PaperTrue to edit my papers again.
Marilyn did a wonderful job with my paper and understood my difficulties suggesting better solutions with kindness. Papertrue is the best and they are quick in getting back to you. Here you are in good hands with your scientific paper ready to be published. Thank you. 😀
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