Hi Sharon. You can review your declarations page by logging in to your customer portal (https://policy.peoplestrustinsurance.com/view/user/login.cfm). We'll also email your declarations page and have someone contact you to review it in case you have any questions.
We appreciate your feedback, Brenda. We will also take the opprtunity to respond because so many Floridians are experiencing increases in their home insurance premiums and don't understand why it's happening.
Many pricing factors are outside of policyholders' control. Some of the main contributors to industry-wide price increases in Florida include frequent and extreme weather events and catastrophes. As we head into the sixth straight above-average hurricane season, insurers like People’s Trust are spending more to clean up damage from hurricanes and floods. And as the likelihood of claims from these events increases, so does the cost of insurance. Rate hikes aren’t just felt by policyholders either. Insurance companies are paying higher reinsurance costs.
We appreciate the feedback, Dude. People's Trust and Rapid Response Team strive to provide excellent service to all our policyholders--and we're glad to see we exceeded your expectations. Thank you for being a valued policyholder!
Thank you for sharing your opinion and experience; we're very sorry yours was a negative one.
We did communicate your policy's expiration, to you and your agency, with an explanation. Policies may be non-renewed for a variety of reasons. Some properties, for example, no longer meet underwriting guidelines or may be in an area we no longer service.
If you’d like to speak with a People’s Trust expert, you can at 1-800-500-1818.
Hi Daniele. We're sorry you are disappointed with the communication you've had with our team. If you have any questions about your rate increase or your coverage, please call a People's Trust Insurance Expert at 1-800-500-1818.
Unfortunately, as the overall likelihood of claims increases in Florida, so does the cost of insurance--even if your house is in great shape. Many factors affect premiums, such as the frequency of extreme weather events and catastrophes (like hurricanes); trends that show specific areas have become more prone to damage from extreme weather events; and inflation, costing insurers more to repair or replace belongings. Insurers must take all these factors into consideration when calculating premiums.
Hi David, we're glad everything worked out to your satisfaction. Thank you for your feedback--we appreciate your continued support as a member of the People's Trust family!
We strive to provide excellent customer service to all our policyholders and are glad to see we exceeded your expectations! Thank you for being a valued policyholder Maximiliano.
Thank you Joseph for sharing your experience with us and allowing us to resolve your concerns--we appreciate the feedback. We're always here to help if you need us. If you have any questions regarding your policy, you can speak with one of our Customer Service representatives at 1-800-500-1818.