Travelex Insurance Services

Thank you for taking the time to review us! We’re so happy to hear that you found our website easy to navigate and that the information provided throughout the process was helpful. We hope you are enjoying your trip - travel safely!

Thank you for reaching out to Travelex Insurance Services (“Travelex”) on Trustpilot, we appreciate your feedback. To clarify, when a policy is purchased, the default beneficiary used is “estate” - it is an insurance regulation/law that we require validation of the policy owner to submit the beneficiary in writing (via email) to Travelex at [email protected]. We are unable to accept a specific beneficiary name over the phone or online. Thank you again for your feedback, we hope this helps.

Thank you for taking the time to post and review us! We’re happy to hear that you found the process easy and that you were able to choose the right coverage for your trip. We hope you enjoy your travels - stay safe!

Thank you for taking the time to share this! We will pass along your praise to the representative that helped you! We’re so happy to hear that you had such a wonderful experience. We hope you are enjoying your trip - travel safe!

Thank you for your review on Trustpilot! We’re glad to hear that you found our website easy to use. Safe travels!

Thank you for taking the time to post! We’re so happy to hear that you found the process clear and easy, and that your claims experience was positive with prompt reimbursement. Safe travels, and thank you for choosing Travelex Insurance!

Thank you for reaching out to us! In an effort to reduce waste we do not print and mail every policy. Your customer experience is very important to us at Travelex! Please feel free to contact our Customer Solutions Department, by calling 1-800-819-9004, Monday-Friday: 8:00 a.m. - 7:00 p.m., CT or by email: [email protected] and refer to your Confirmation number for a printed copy of your policy to be mailed to you. You may also download the "Travel On" app in your App store for a copy of your policy. Wishing you safe travels and thank you for choosing Travelex Insurance!

Thank you for taking the time to post and review us. We hope your journey is wonderful! Safe travels!

Thank you for sharing your feedback with us! We’re glad to hear that you found the step by step enrollment process on our website was easy to complete. Safe travels and thank you for choosing Travelex Insurance!

Your customer experience is very important to us at Travelex Insurance, and we appreciate your feedback! We regret to hear that you found the Description of Coverage information difficult to understand. In the future, if you would like to discuss coverage options or obtain clarification. we are happy to help and there are multiple ways to reach us! Our Customer Solutions team can be reached by phone at 1-800-228-9792 (pre-purchase) or 1-800-819-9004 (after purchase) Monday - Friday: 8:00 a.m. - 7:00 p.m., CST or by email any time at [email protected]. Wishing you safe travels!

Thank you for sharing your feedback with us! We’re glad to hear that you found the process and coverage options easy to understand. Safe travels!

Thank you for taking the time to post! We’re glad to hear that you found the information straightforward, and that the plan details helped you choose the right coverage for your trip. We take great pleasure in your peace of mind - safe travels!

Thank you for reaching out to Travelex Insurance Services ("Travelex"). Your customer experience is very important to us! Please email us your name and your confirmation number to [email protected]. Zurich American Insurance Company is the underwriter and Zurich Travel Claims Administration (“Zurich”) is the claim administrator for the policy you purchased. Travelex does not make claim determinations. For claim questions, please contact Zurich at 800-501-4781, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].

Thank you for your review on Trustpilot! We’re so happy to hear that your experience was positive, and you found the process simple and straightforward. Wishing you safe travels!

Thank you for taking the time to post. We're happy to hear that your experience was good! Safe travels!

Thank you for your review on Trustpilot! We're glad you found the process so easy. Safe travels!

Thank you for taking the time to post! We’re happy to hear that your experience was positive, and you found the information easy to follow. Wishing you safe travels!

Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and that you received the clarification you needed by phone. Safe travels, and thank you for choosing Travelex Insurance!

Thank you for taking the time to post and review us! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip. Wishing you safe travels and thank you for choosing Travelex Insurance!

Thank you for taking the time to post on TrustPilot. We hope your journey is wonderful! Safe Travels!