Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use. We will share this with our team as we continue to improve our site.
In the meantime, if you experience a flight or train delay or cancellation for a covered reason in order to file a claim for reimbursement. Please read the Description of Coverage for the full terms, conditions, and exclusions of the policy.
Wishing you safe travels and thank you for choosing Travelex Insurance!
W
W Martin · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
注册很简单
注册很容易。目的地问题应该更完整。如果这很重要的话,许多人在度假时会有多个目的地(国家)。
Travelex Insurance Services 回复2026-07-30
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use.
When you enter your destination on our website there is a tool tip that offers the following help "If you’re traveling to multiple destinations, select the country where you’ll be spending the most time."
We will share this with our team as we continue to improve our site.
Wishing you a safe trip and thank you for choosing Travelex Insurance!
G
GRV · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·
★★★★★
一个非常易于使用的网站。
Travelex Insurance Services 回复2026-07-29
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use.
Wishing you a safe trip and thank you for choosing Travelex Insurance!
Thank you for taking the time to post! Your customer experience is very important to us at Travelex. We will pass along your praise to the representatives that helped you! We’re so happy to hear that you got answers to your questions.
Wishing you safe travels and thank you for choosing Travelex Insurance!
I
Irma · 写过 2 条评价 · 已认证 · 体验于 2026-07-28 ·
★★★★★
易于加工
感谢用户友好的流程来处理旅行保险。
Travelex Insurance Services 回复2026-07-29
Thank you for taking the time to post. We're happy to hear that your experience was good!
Wishing you safe Travels!
N
Nancy Ortlieb · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
易于导航
Travelex Insurance Services 回复2026-07-28
Thank you for taking the time to post and review us! ! We’re glad to hear that you found our website easy to use.
Safe travels!
R
REMAR DE LOS REYES · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·
★★★★★
简单明了的解释是……
简单明了且解释详细
Travelex Insurance Services 回复2026-07-27
Thank you for taking the time to post! Wishing you safe travels!
Thank you for reaching out to Travelex Insurance Services ("Travelex"). Your customer experience is very important to us!
Zurich American Insurance Company is the underwriter and Zurich Travel Claims Administration (“Zurich”) is the claim administrator for the policy you purchased. Travelex does not make claim determinations.
It is important to remember that insurance is highly regulated, and documentation is required, for any claim.
For claim questions, please contact Zurich at 800-501-4781, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].
Please email us your name and your confirmation number to [email protected].
Your customer experience is very important to us at Travelex. Thank you for taking the time to post and review us! Sorry to hear that your wait time was longer than normal. If you have additional questions there are a couple of ways to reach our Customer Solutions Department, call 1-800-819-9004, Monday-Friday: 8:00 a.m. - 7:00 p.m., CT or by email: [email protected] and refer to your Confirmation number.
Safe travels and thank you for choosing Travelex Insurance.
S
Suzi · 写过 3 条评价 · 已认证 · 体验于 2026-07-25 ·
★★★★★
该网站信息丰富且易于浏览
该网站易于浏览和理解。
Travelex Insurance Services 回复2026-07-27
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use.
Wishing you a safe trip!
K
Kayvonna Tabb · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
很方便
非常方便、轻松地从一个屏幕导航到另一个屏幕,而且价格优惠,让我在出国旅行时可以安心无忧。十分之十!
Travelex Insurance Services 回复2026-07-27
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use.
Wishing you safe travels!
Thank you for providing your feedback! We’re glad to hear that you found our website easy to use and that you got answers to your questions. Safe travels!
E
ETinDC · 写过 6 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
必须考虑这个选项
网上强烈推荐。 当然是最直接、最合乎逻辑且最经济的。 希望我们不需要它。
Travelex Insurance Services 回复2026-07-23
Thank you for taking the time to post! We’re happy to hear you had a positive experience. Wishing you safe travels!
Thank you for your review! We're so glad to hear you found our coverage easy to understand. Peace of mind is very valuable and we hope you are enjoying your trip!
Thank you for your review on Trustpilot! We’re glad to hear that you found our website simple to use. We take great pleasure in your peace of mind and hope you have a safe trip!
Thank you for taking the time to post on Trustpilot, we appreciate your feedback. To clarify, when a policy is purchased, the term used by default is “estate”. It is an insurance regulation/law that we require validation of the policy owner to submit the beneficiary in writing (via email) to Travelex at [email protected]. We are unable to accept a specific beneficiary name over the phone or online. Thank you again for your feedback, we hope this helps.
Thank you for taking the time to post and review us! We're so glad to hear that you found the quote process easy to use and were pleased with the options offered. Wishing you a safe trip!
T
Tim · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
选择很简单
选择很简单。 专人电话客户服务可以解答我的问题,友好、知识渊博且有用。
Travelex Insurance Services 回复2026-07-20
Thank you for taking the time to post and review us! We're happy to hear that your experience was good and your questions were answered. Wishing you a safe trip!