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金钱与保险

Travelex Insurance Services

102 条评价

4.6102 条评价
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关于 Travelex Insurance Services

数据更新
网站
travelexinsurance.com
分类
金钱与保险
所在地
United States · Omaha
状态
待认证
近 12 个月
102 条评价
差评回复率
100%(6/6 条)
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Travelex Insurance Services靠谱吗?

Travelex Insurance Services(travelexinsurance.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 102 条用户评价,属于金钱与保险分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-11。

用户怎么说

Z
Zainab · 写过 2 条评价 · 已认证 · 体验于 2026-07-18 ·

旅游保险

作为旅行保险的良好评价。

Travelex Insurance Services 回复2026-07-20

Thank you for your review on Trustpilot! We take great pleasure in your peace of mind - safe travels!

C
CHITRA SOLOMONSON · 写过 2 条评价 · 已认证 · 体验于 2026-07-16 ·

有人来解答你的问题!

客服态度很好!我拨打了网站上的号码,并在另一端找到了一位乐于助人的人(不是复杂的电话树!)。 我想在网站上查看更多信息,例如对于更复杂的行程。

Travelex Insurance Services 回复2026-07-17

Thank you for taking the time to post! We’re so happy to hear that you got answers to your questions. We’ll share this with our team as we continue to improve our site. Wishing you safe travels and thank you for choosing Travelex Insurance!

D
David Telleen-Lawton · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

我和托尼通了电话……

我通过电话与托尼交谈(电话调查不起作用)。 他非常耐心、周到且乐于助人。 他超出了我的预期,除了我发现你们的大多数在线代理都很耐心和彻底!

Travelex Insurance Services 回复2026-07-17

Thank you for taking the time to review us and post on Trustpilot. We will pass along your praise to Tony! Enjoy your trip and thank you for choosing Travelex Insurance!

J
JOREL OLAVARRIA · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

选择和购买非常容易……

选择和购买我的旅行保险计划非常容易。

Travelex Insurance Services 回复2026-07-15

Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip. Wishing you a safe trip!

B
Barry Liu · 写过 2 条评价 · 已认证 · 体验于 2026-07-15 ·

快速地

快速、全面、简单 如果我有需要,我可以放心使用这项服务。

Travelex Insurance Services 回复2026-07-15

Thank you for taking the time to review us on Trustpilot. Your customer experience is very important to us at Travelex Insurance. We take great pleasure in your peace of mind! Safe travels and enjoy your journey!

C
Colleen · 写过 6 条评价 · 已认证 · 体验于 2026-07-15 ·

快速、轻松地获取报价

快速、轻松地获取报价并注册旅行保险。 当您的旅行花费超过 1 万美元时,保险几乎是必须的。

Travelex Insurance Services 回复2026-07-15

Thank you for taking the time to post! Your customer experience is very important to us at Travelex Insurance. Wishing you a safe journey and a relaxing vacation when you arrive!

C
Clifford Simpson · 写过 2 条评价 · 已认证 · 体验于 2026-07-14 ·

能够与真实的人交谈……

能够与真实的人讨论我在预订前遇到的问题。他们很有帮助,并回答了我的任何疑虑。

Travelex Insurance Services 回复2026-07-15

Thank you for taking the time to post your feedback! We’re so happy to hear that you got answers to your questions. Wishing you safe travels and thank you for choosing Travelex Insurance Services!

c
cc · 写过 2 条评价 · 体验于 2026-05-31 ·

可怕!提防

在我们出发的前一天,也就是周末,我意识到我的孩子没有被列入保单中。由于客户服务已关闭,我唯一的选择就是发送电子邮件。我最初的答复表明该政策可以调整以包括我的孩子。然而,在接下来的10天里,当我们已经开始旅行时,我收到了多个相互矛盾的回复——一些代表说可以调整,而另一些代表则说不能。经过10天的来回电子邮件,当我们的大部分旅行已经过去时,通济隆终于通知我,他们不会添加我的孩子,因为我几个月前购买了这份保单。到那时,这个决定基本上就毫无意义了。  购买旅行保险的全部目的是让您在旅行前和旅行期间安心无忧。相反,我假期的大部分时间都在想知道我的孩子是否有保险,同时等待明确的答案。如果一个简单的保单调整需要 10 天才能收到最终决定,那就违背了购买旅行保险的初衷。在购买过程中或保单文件中都没有明确表示我需要在购买保单后立即联系他们才能获得包含的儿童福利。该保单仅规定包括一名儿童,这合理地让我相信承保是自动的。 这次经历非常令人失望。不同代表提供的信息不一致,加上儿童保险的投保要求缺乏透明度,让我对通济隆的客户服务缺乏信心。由于这次经历,我不会再从通济隆购买旅行保险,也不会向家人或朋友推荐它们。我购买旅行保险主要是为了医疗保险,还有其他提供商提供同等或更好的医疗福利,同时其保单要求和承保规则更加透明。我鼓励其他人在选择通济隆之前仔细比较他们的选择。

Travelex Insurance Services 回复2026-07-14

Your customer experience is very important to us at Travelex! Please email us your confirmation number and the primary name on the policy to Travelex Insurance at [email protected]. Once we are able to review your situation, we will email you directly. Sincerely, Travelex Insurance Services

N
Nathaniel Khanian · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

神奇又简单

Travelex Insurance Services 回复2026-07-15

Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use. Safe travels!

D
DLA · 写过 1 条评价 · 已认证 · 体验于 2026-07-11 ·

易于使用的少数公司之一......

易于使用,是少数提供意外死亡和肢解选项的公司之一。

Travelex Insurance Services 回复2026-07-13

Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip. Wishing you safe travels and thank you for choosing Travelex Insurance!

A
Anique Win · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

允许一个字段来命名受益人!

Travelex Insurance Services 回复2026-07-10

Thank you for reaching out to Travelex Insurance Services (“Travelex”) on Trustpilot, we appreciate your feedback. It is an insurance regulation/law that we require validation of the policy owner and we are unable to accept a specific beneficiary name online. I'm happy to hear you were able to contact our customer solutions department prior to departing and on the same day as purchase. Thank you again for your feedback, wishing you safe travels!

U
Uijung Yong · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

太棒了。

Travelex Insurance Services 回复2026-07-10

Thank you for sharing your feedback with us! We’re glad to hear that you found our website great. Wishing you safe travels!

D
Demetre Daskalakis · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·

保险

快速、清晰

Travelex Insurance Services 回复2026-07-06

Thank you for sharing your feedback with us! We’re glad to hear that you found our website quick and the information clear. Safe travels!

Y
Yoshiko Nagata MacCormac · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

很容易处理

Travelex Insurance Services 回复2026-07-06

Thank you for taking the time to post! We're glad to hear you found the process so easy. We hope your trip is wonderful!

A
AS · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

正是我们所需要的

易于查找、可定制且物超所值。

Travelex Insurance Services 回复2026-07-06

Thank you for taking the time to post and review us. We're so happy to hear that your experience was positive - we love protecting travel dreams. Wishing you safe travels!

J
John Wilson · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

Travelex 是确保安全的最简单方法...

通济隆 (Travelex) 是获得保险的最简单方法。我所有的旅行都用你们。

Travelex Insurance Services 回复2026-07-06

Thank you for your review on Trustpilot! We sincerely appreciate your business. We hope your vacation is relaxing!

M
Margaret Symington · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

我发现一个包有一个很好的…

我找到了一个产品平衡良好、价格合理的套餐。接听电话的客服人员友好而可靠。该网站总体上还不错,但在查找有关福利的详细文档并意识到有一个 TravelMedGo 计划时很容易迷失方向,因为区分综合保险、旅途中保险和航班保险的选项卡(不错的选择)位于综合计划下方。

Travelex Insurance Services 回复2026-07-02

Thank you for sharing your feedback with us. We’re glad to hear that the plan options helped you choose the right coverage for your trip. Your customer experience is very important to us at Travelex! We will pass along your praise to the representatives that helped you. Wishing you safe travels and thank you for choosing Travelex Insurance!

A
Andrea Lee · 写过 2 条评价 · 已认证 · 体验于 2026-07-02 ·

我曾多次使用通济隆 (Travelex) 旅行

我曾多次使用通济隆 (Travelex) 旅行。 他们可靠且值得信赖!

Travelex Insurance Services 回复2026-07-06

Thank you so much for taking the time to leave a review! We're so happy to have you as a customer - we take great pleasure in your peace of mind. Safe travels!

C
Catheryn Smith · 写过 2 条评价 · 已认证 · 体验于 2026-06-30 ·

我为这次旅行做的最简单的事情

Travelex Insurance Services 回复2026-07-01

Thank you for taking the time to post! Wishing you safe travels!

l
lisa strawberry · 写过 2 条评价 · 已认证 · 体验于 2026-01-07 ·

谢谢

感谢您使注册和付款处理过程变得简单,现在我和我的家人在我们甜蜜的假期中受到保护。

Travelex Insurance Services 回复2026-07-01

Thank you for taking the time to post and review us. We’re glad to hear that you found our website easy to use. Wishing you a safe journey and a relaxing vacation when you arrive! Thank you for choosing Travelex Insurance.