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People's Trust Insurance

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101 reviews

3.7101 reviews
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About People's Trust Insurance

Data updated
Website
peoplestrustinsurance.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
47% (14/30)
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About this business

The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.

Written by the business, not verified by us.

Is People's Trust Insurance legit?

People's Trust Insurance (peoplestrustinsurance.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 26% give 1 star; The business has replied to 47% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Your company was very easy to deal

Your company was very easy to deal with. Thank you. CYNTHIA GRAVEL

Reply from People's Trust Insurance2026-08-04

Thank you very much for such a nice the review! We are so happy that our team was able to help with your insurance needs and that everything worked out so nicely. And thanks again for giving us a chance to work with you, People's Trust Insurance Team

Awesome company

I’m so terrible remembering names, but the lady who helped me was wonderful. The price was nearly half of the previous Ins Co. I would recommend them to anyone who is looking for better option.

Reply from People's Trust Insurance2026-08-03

Hello Dottie! Thank you very much for such a nice the review! We are very happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance to work with you, People's Trust Insurance Team

The purpose of insurance js to get help…

The purpose of insurance is to get help when damages are done. You’re paying to have that insurance. This company will NEVER help with anything just collect your money. No matter the situation they will lawyer up not to pay for anything they cover.

Reply from People's Trust Insurance2026-07-31

Hello! We are very sorry that the experience with People's Trust Insurance was less than satisfactory. If you would like us to look into this and help resolve the situation, please email us directly at [email protected] with your policy details and a summary of what happened. Thank you, People's Trust Insurance

Reasonable Home Insurance price

The whole process of switching to People Trust Insurance was easy and straightforward. Agents were knowledgeable and they provided help and guidance during the whole process making sure that meet all expectations. Would recommend as Home Insurance Company!

Reply from People's Trust Insurance2026-07-27

Hello Zack! Thank you very much for such a nice the review! We are very happy that our team was able to help with your insurance needs and that everything worked out so nicely. And thanks again for giving us a chance to work with you, People's Trust Insurance Team

Customer service and quick and easy…

Customer service and quick and easy process

Reply from People's Trust Insurance2026-07-27

Hello Rafaell! Thank you very much for such nice feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out well. And thanks again for giving us a chance to work with you, People's Trust Insurance Team

I appreciate the money I am saving now…

I appreciate the money I am saving now compared to what I was paying a few years ago.

Reply from People's Trust Insurance2026-07-22

Hello Basilio! Thank you very much for such a nice the review! We are very happy that our team was able to help with your insurance needs and that everything worked out so nicely. And thanks again for giving us a chance to work with you, People's Trust Insurance Team

So far I'm pleased with the agent and…

So far I'm pleased with the agent and quick response to my needs. Thank you!

Reply from People's Trust Insurance2026-07-15

Hello Tracee, and thank you very much for such a nice the review! We are so happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance, People's Trust Insurance Team

Affordability & Coverage

Affordability along with the policy coverages that were specific to our needs is what makes People’s Trust a perfect choice for us!

Reply from People's Trust Insurance2026-06-22

Hello Randy and Jamie, thank you very much for such a nice the review! We are very happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance, People's Trust Insurance Team

Extremely Invasive Home Inspection Requirement

The company required a complete home inspection through Home Inspection Services before granting coverage. While I was provided general information stating that interior photos would be taken, the actual inspection was far more invasive than I expected or believe was reasonably necessary. During the inspection, hundreds of photos were taken throughout the inside of my home, including bedrooms, closets, showers, home offices, personal photos hanging on the walls, and nearly every other private space. I expected basic overview photos of each room and documentation of relevant insurance-related areas. Instead, the process felt like every square inch of my home was being photographed. I understand the need to document certain items for insurance purposes, such as plumbing under sinks, the hot water heater, electrical panels, HVAC components, and exterior conditions. However, taking extensive photos of children’s rooms, bedroom closets, showers, personal family photos, and home offices that may contain confidential information felt excessive and unnecessary. The written notice did not adequately prepare me for the volume, detail, or intrusiveness of the photos that were actually taken. Had I known the inspection would involve this level of detailed photography, I would have taken steps to remove or cover personal items, family photos, work materials, and private documents before allowing the inspection to take place. The inspector’s approach and demeanor also did not help ease the discomfort of the situation. It is very unsettling to know that so many detailed photos of the inside of my private home now exist somewhere outside of my control. In my 24 years as a homeowner, I have never had to go through such an intrusive process just to obtain coverage. I also want to note that I have never filed a homeowner’s insurance claim in those 24 years. Overall, this experience felt invasive and excessive. Had I known the inspection would involve this level of detailed photography inside my home, I think I would have chosen a different insurance company just to have prevented this experience.

Reply from People's Trust Insurance2026-05-20

Hello! We are very sorry that the experience with People's Trust Insurance was less than satisfactory. In order to protect our policyholders and ensure the financial stability of our company, we are obligated to meet current underwriting guidelines. A member of our Customer Service Team will look into this unfortunate situation and explore potential solutions. Thank you, People's Trust Insurance

Peoples Trust gave me an excellent…

Peoples Trust gave me an excellent price quote for my home owners. They sent out at their expense, their own inspector to confirm details. He noted few thinks like the fire hydrant across the street and other small items. He said everything looks good and I might get a small refund from Peoples Trust. I said thanks and figured never ever get a refund once they have your money. Imagine my surprise when about 6 weeks later a I get a small refund from the insurance company! This company seems to be honest and upfront. I look for long lasting relationship with this company which actually gave me better coverage then before for much less money. Living here in Florida we all HO insurance is astronomical and thanks to our wonderful state congress making thinks worst for the home owner and easier for the insurance companies to make even more money. You must know the inland counties help pay for the those wealthy occupants living on the coast. Perhaps just maybe this company has a different prospective and charge much more to the coast occupants as they should and the inward counties with very few claims pay less. I certainly hope so and as long as their rates remain reasonable I plan on being with them as long as I am a home owner.

Reply from People's Trust Insurance2026-05-15

Hello James! Thank you very much for such a nice review and great feedback! We are very, very happy that our team was able to help with your insurance needs and that everything worked out so nicely. And thanks again for giving us a chance to work with you, People's Trust Insurance Team

Ben Barnes was very helpful as always…

Ben Barnes was very helpful as always and the whole process when smoothly

Reply from People's Trust Insurance2026-05-13

Hi Luis! Thank you very much for the review! We are very happy our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, People's Trust Insurance Team

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