The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.
Written by the business, not verified by us.People's Trust Insurance (peoplestrustinsurance.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 26% give 1 star; The business has replied to 47% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-11.
Everyone involved in getting my house insured were great!
Hello Josephine! Thank you for the review and such a nice feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance, People's Trust Insurance
My insurance agent applied to peoples trust for my homeowners insurance.Peoples trust accepted me after the normal inspections .Their premium is acceptional they saved me money with the same plan I had with former company.
Hello Linda! Thank you for the review and such a nice feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, People's Trust Insurance
People's Trust doubled my insurance rates within the first two months of homeownership. What a surprise for a first-time homeowner. Beware of People's Trust.
Hello, Jedin! We understand your frustration with rising insurance rates and appreciate your feedback. Various statewide factors have significantly impacted insurance rates across Florida, leading to higher premiums for many homeowners. This is a challenging trend driven by several market conditions affecting all insurers in Florida. We remain committed to providing reliable coverage to our policyholders and continually work to manage costs within this complex environment. If you would like us to look into this and help escalate the situation, please email us directly at [email protected] with your policy details and a summary of what happened. Thank you, People's Trust Insurance
Expensive and intrusive. Many other providers are lowering rates, mine went up. Home inspection was a joke, waste of time and money.
Hello! We understand your frustration with rising insurance rates and appreciate your feedback. You're right that various statewide factors have significantly impacted insurance rates across Florida, leading to higher premiums for many homeowners. This is a challenging trend driven by increased severe weather and other market conditions affecting all insurers in Florida. We remain committed to providing reliable coverage to our policyholders and continually work to manage costs within this complex environment. If you would like us to look into this and help escalate the situation, please email us directly at [email protected] with your policy details and a summary of what happened. Thank you, People's Trust Insurance
Best rate I could find in 2025, with all comparable coverages.
Hello Doug! Thank you for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, People's Trust Insurance
Hi Jessie! Thank you for the review. Your feedback is very important to us and our team. Thanks again, People's Trust Insurance Team
An insurance company that is priced correctly.
Hi! Thank you for the review and valuable feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out well. And thanks again for giving us a chance, People's Trust Insurance Team
You were able to reduce my premium and the process was quick and easy.
Hi, Gary! Thank you for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out well. Thanks again for giving us a chance to work with you, People's Trust Insurance Team
I did not have any yet but I know they will be there when I need them.
Hi, Gary! Thank you for the review! We are very happy that our team was able to help with your insurance needs. People's Trust Insurance Team
DO NOT USE PEOPLE'S TRUST INS!!! We have had People's Trust for several years. They weren't too bad before they added TopLine as their customer service division. On October 1, 2025 we sent an email stating we wanted to cancel the policy (Renewal due date 10/10/2025). They ignored that email and ignored more emails. We called on October 2, 2025 and told them to cancel the policy immediately - the CSR "Bob" got an attitude! He played with our cancellation request so long that eventually we received a letter from People's Trust saying our policy had been canceled due to non-payment! Of course we all know that the refusal to show our policy as canceled by us means it will show as a negative on our credit report. We are filing a complaint with the Florida Insurance Commissioner today!
Hello, Annie. We are very sorry that the experience with People's Trust Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://peoplestrustinsurance.com/info-center/contact-us/. Thank you, People's Trust Insurance
Hello, Judith! Thank you very much for the feedback! We are so happy that our team was able to help with your insurance needs. Thanks again for giving us a chance, People's Trust Insurance Team
Never got the insurance. I wanted big delay in getting any changes done to my policy still not sure what my coverage. Definitely wouldn’t go back here not even sure if I’m properly covered or not Getting a hold of the agent was an impossibility had to talk to the office manager and threatened to come down there and sit there until I got this sorted out. It never has been really sorted out. I’m under insured to know it I will definitely be shopping somewhere else
Hello, Rick. We are very sorry that the experience with People's Trust Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://peoplestrustinsurance.com/info-center/contact-us/. Thank you, People's Trust Insurance
Very easy to deal with. Having just returned home and collected my Mail with their bill enclosed, called and received satisfying response
Hello, Karen! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs. Thanks again for giving us a chance to work with you, People's Trust Insurance Team
Took care of order leak detector, before we found leak source! Thank you!
Hello Elizabeth! Thank you very much for your feedback! We are so happy to know that our team was able to help. And thanks again for giving our team a chance, People's Trust Insurance
Insurance price when up for no reason.......explain me why
Hello Harry! We understand your frustration with rising insurance rates and appreciate your feedback. You're right that various statewide factors have significantly impacted insurance rates across Florida, leading to higher premiums for many homeowners. This is a challenging trend driven by increased severe weather and other market conditions affecting all insurers in Florida. We remain committed to providing reliable coverage to our policyholders and continually work to manage costs within this complex environment. If you would like us to look into this and help escalate the situation, please email us directly at [email protected] with your policy details and a summary of what happened. Thank you, People's Trust Insurance
Hannah is a wonderful representative. She helped me every step of the way.
Hello Mandi! Thank you very much for the feedback! We are very happy to know that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving our team a chance, People's Trust Insurance
Very easy to speak with someone via phone, invaluable and provided great options for me to submit the necessary documentation.
Hello Annette! Thank you very much for such an great review! We are very happy to know that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving our team a chance, People's Trust Insurance
Very helpful and pleasant people. The yearly premium was just about half of cost of previous policy.
Hello Dee! Thank you very much for your review! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, People's Trust Insurance Team
Great experience
Hello Valentina! Thank you very much for the review! We are very happy to know that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving our team a chance, People's Trust Insurance
The person who called me was very friendly, helpful and had a warm genuine tone. Sometimes, it is hard to hear this on calls when it is often read off a script.
Hello Regina! Thank you very much for the review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving our team a chance, People's Trust Insurance Team
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