Perigold

Thank you for your great review. We look forward to assisting you again in the future!

We’re truly sorry to hear about your experience and understand how frustrating this must be. We'd really appreciate the chance to make things right. We've sent a request for some additional information. Please check your inbox so we can follow up with you directly. Thank you for your patience, and we look forward to resolving this together.

Hi Jill, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!

Thank you so much for taking the time to write a review. We appreciate it!

Thank you for taking the time to write a review, Mary! We appreciate it.

We are incredibly sorry for the delay in our response and that your rug arrived with a stain. We have just sent a direct email to you. Please check your inbox (and spam folder just in case), and reply directly, so we can get this resolved for you right away!

Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that you had such a great delivery experience and that your order arrived quickly. It is wonderful to know that you are loving our sales and enjoy browsing our selection of premium brand names. We try hard to curate the best brands at the best prices, so feedback like yours means the world to us. Thank you for shopping with us!

Hi Patricia, thank you for the great review!

Hi Kathleen, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!

Thanks for the 5-star review!

Thank you for the great review!

Hey! Thank you for your wonderful review. We're delighted to hear you had an exceptional experience. Your support is sincerely appreciated, and we look forward to helping you create even more beautiful spaces in the future.

Thank you for taking the time to write a review, Shari!

"Hi, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!

Hi Edith, thank you for taking the time to write this review, we appreciate it!

Hi Jennifer, Thank you for sharing this feedback, and I’m so sorry for the experience you had with your Full Service Delivery. What you described does not align with the service we expect from our delivery partners, especially given the extra cost and inconvenience you faced. We’re reaching out to you via email to review what happened and help make this right.

Thank you for sharing this feedback with us. I’m sorry that it wasn’t clearer that this item was a custom piece, and I understand how that could be frustrating. We’re reviewing how this product is presented so the customization details are more obvious going forward, and we’re also reaching out to you via email to go over your order and see how we can best support you.

Thank you for the glowing review, Patricia! We're thrilled you are finding some great pieces on our site for your second home.

Thank you so much for sharing this, Gina. We’re delighted to hear the ordering was seamless and that you’re loving the look and quality of your new piece. We hope it continues to be a beautiful addition to your home.

Thanks for the 5-star review!