包装破损,暴露……
包装损坏,露出了原来是左叉的东西。缺少一些连接前挡泥板和三轮车的螺栓。产品看起来没有像我认为的那样完成,例如缺少油漆的区域。质量控制很重要。包装也是如此。对于焦急的买家来说,看到他购买的全新商品是从一个新盒子里拿出来的,而不是用两条系带和两卷包装胶带覆盖整个盒子的旧盒子,这会不会太过分了?尴尬..不是一个值得拍照的难忘时刻,而是作为投诉的证据。
Dear Terry, Thank you for bringing this to our attention. We understand your frustration, and we’re truly sorry for the condition in which your trike arrived. Mike has already spoken with you earlier today, and the missing bolts are on their way to you. If you have any further concerns or questions, please don’t hesitate to reach out. We’re here to make things right and ensure you enjoy your new trike
