PersonalHour Pilates US

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your PersonalHour Reformer and that the delivery and assembly process went smoothly. Knowing that you're using it almost every day is the greatest compliment we could receive. Our team works hard to provide both quality equipment and responsive support, so we're happy that your experience reflects that. It’s also fantastic to hear that your friend is loving her reformer as well. Thank you for trusting PersonalHour to be part of your Pilates journey. We truly appreciate your support and look forward to helping you stay strong, balanced, and healthy for years to come.

Thank you so much for your wonderful review! We are especially honored that you compared the Nano Elite 2.0 to the studio reformers you were already familiar with. When designing our equipment, our goal has always been to deliver a smooth, professional Pilates experience without the premium studio price tag, so hearing that the Nano Elite 2.0 met and exceeded your expectations means a great deal to us. We're also delighted that your experience with our customer service team was a positive one. We believe that purchasing a reformer should feel just as supportive and enjoyable as using it. Thank you for trusting PersonalHour and for sharing your experience with others. We truly appreciate your support and wish you many years of strength, wellness, and enjoyment on your reformer.

Thank you so much for your fantastic review! It truly made us smile. We're thrilled to hear that both you and your wife are enjoying the Nano Elite. Hearing that she considers it the smoothest reformer she's ever used—even after years of Pilates at different studios—is one of the greatest compliments we could receive. Our team puts a tremendous amount of care into designing every detail to deliver a smooth, stable, and professional Pilates experience. And your comment about the nuclear apocalypse definitely gave us a laugh! We certainly build our reformers to last, and we're glad the Nano Elite's solid construction has made such a strong impression. Thank you for trusting PersonalHour. We hope you both enjoy many years of healthy, rewarding Pilates sessions together!

Thank you for all your kind words Cassie! we are so glad that you love your reformer! Here at PersonalHour we strive for our customers and their feedback. We hope you enjoy your reformer Cassie and thank you again for your feedback!

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience. We’re glad to hear that everything from communication to delivery met your expectations, and that your reformer arrived in perfect condition. Providing high-quality equipment along with a smooth, reliable experience is always our goal.

Thank you so much for your kind words—it truly means a lot to us. We’re so happy to hear that your reformer has been such a valuable investment in your health and that you’re enjoying both the quality and the experience. Knowing it arrived safely and is already bringing you joy is exactly what we hope for. We’re grateful for your trust and look forward to supporting you with anything you may need in the future.

Thank you so much for this amazing feedback—it truly means a lot to us. We’re so happy to hear how much you’re loving your reformer and that it’s been a great investment for you. Knowing you’re enjoying the quality, color, and full setup with all the accessories is exactly what we aim for. It’s also incredibly rewarding to hear that your instructor friends are considering PersonalHour for their studios—that’s the highest compliment we could receive. We’ve worked hard to offer studio-quality equipment at a more accessible price, so hearing this confirms we’re on the right path. Thank you again for your trust and recommendation—we’re always here if you or your friends need anything!

Hey Tracey! thank you so much for your feedback! we are so glad your process here at PersonalHour was a great experience.

Wow! Thank you for your feedback Nina! We are so glad your ordering process was very easy and quick. We hope you enjoy your reformer and if you haven't already, please help yourself to our free unlimited pilates workout app!

Thank you so much for sharing this—it truly means a lot to us. We’re so happy to hear that your reformer has been such a great investment and that you’re enjoying the quality, comfort, and smooth, quiet glide. It’s exactly the experience we aim to deliver. I’m especially glad our team was able to support you with the setup. Going the extra step—like hopping on FaceTime to walk you through it—is something we’re always happy to do to make sure everything feels easy and stress-free. It’s also great to hear you’re considering adding a tower in the future—we’ll be here to help whenever you’re ready.

Wow! this is amazing Ann! thank you for your feedback! We strive to have great efficient customer service so to hear this was an easy experience makes PersonalHour very happy! Thanks again and we hope you enjoy your reformer!

Thank you so much for this incredibly thoughtful message; it truly means a lot. We know it takes time and care to choose the right reformer, especially when you’re looking for something that fits your space and lifestyle, so we’re really glad the Janet 2.0 Elite was the right fit for you. It also means a lot to hear that our team was able to support you clearly and promptly throughout your decision process. We had to smile at your comment about the crate; we take packaging seriously because we want your reformer to arrive exactly as it should, even if it means a bit of a workout getting it unpacked 😊 And regarding the footbar cover;that’s exactly the kind of situation where we’re happy to step in. Even when something isn’t on us, we believe the experience should still feel right for you. Your attention to detail makes your feedback even more meaningful. Knowing that someone as particular as you couldn’t find fault and is enjoying a smooth, quiet ride is exactly what we strive for with every unit we build. Thank you again for your trust and patience. We’re honored to be part of your Pilates journey and excited for you to enjoy your reformer for many years ahead.