Hello,
Thank you for reporting your issue to us! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
Your PhoneIndia team
Hello,
Thank you for your feedback. If the problem persists, we advise you to contact our Customer Support team. They’ll be able to assist you best.
Also, if you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts.
Your PhoneIndia team
Hello,
Thank you for your feedback! Unfortunately it is not possible for Monthly Plan minutes to be turned into Voice Credit minutes because they are different products and Monthly Plan minutes renew each month. We are sorry for the inconvenience!
Your PhoneIndia team
Hello,
We're sorry to hear about this situation. Our Support Team are checking this for you and will get back with updates as soon as possible.
Your PhoneIndia team
Hello,
As our agents have informed you by email, your order was cancelled and the money should return to your account in the next 48 hours, as the funds have been released from our system.
PhoneIndia.com team
