Hello,
We're sorry to hear that your bank has yet to update the transaction on their side. We can assure you that the funds were released from our side on the same day the order was placed. Please note that since the order was canceled, the charge should no longer appear on your bank statement, and the funds should be back in your account. Please reach out to your bank for further assistance, as this delay may be on their side.
Your PhoneIndia team
Hello,
KeepCalling and PhoneIndia are different websites created under the same umbrella company. KeepCalling addresses international travelers, while PhoneIndia is especially dedicated to Indian expats. PhoneIndia uses the KeepCalling app. If you wish to use the KeepCalling website, you need to open a new account there.
Your PhoneIndia team
Hello,
We checked your account and our agents made some changes to your settings, so now everything is working properly. Our Support Team will be in touch to make sure that everything is working well at your end too.
Your PhoneIndia team
Hello,
By clicking the Company Info tab on this page you can see all our phone numbers: https://phoneindia.com/contact
You can also fill in the contact form and one of our representatives will get back to you.
Your PhoneIndia team
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://phoneindia.com/access_numbers.
Your PhoneIndia team
Hello,
Please take into account that the quality of the calls, when using the app, relies on your Wi-Fi or cellular data Internet connection and device settings as well.
For a more stable connection, you can try calling with a local access number available for your location (check with your local provider what would be the cost, if any, to dial it).
One of our Customer Support team members will contact you with more details.
Your PhoneIndia team
