Prompt response from the customer care
Prompt response from the customer care. Excellent experience! Thank you.
About PhoneIndia.com
Data updated- Website
- phoneindia.com
- Category
- Electronics & Technology
- Location
- United States · Atlanta GA
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 100% (20/20)
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Is PhoneIndia.com legit?
PhoneIndia.com (phoneindia.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
always fastservice
most of the time
most of the time, calls are not going through..
Reply from PhoneIndia.com2026-06-30
Hello, Thank you for your feedback. If the problem persists, we advise you to contact our Customer Support team. They’ll be able to assist you best. Also, if you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts. Your PhoneIndia team
Lightning fast problem resolution!
Due to some technical glitch my account balance was showing as zero and I had to make an urgent call to India. I knew that my balance cannot be zero as I had topped it off not that long ago. So, I sent an email to the customer support hotline and was not sure if and when it would be read or resolved. I was pleasantly surprised when I received a response within a couple of hours with the resolution and my account was credited with arrears amount. Thanks to your incredible team - keep it up.
Had been consistent
Had been consistent, good quality connection, options for multiple phone to call. Good rates,
Easy to use
Easy to use, low cost, can dial from anywhere in the country, clear uninterrupted connection
Experience is good but sometimes…
Experience is good but sometimes couldn’t hear what the other person is saying & vice versa.
Forcing total rates
Forcing total rates. used to have lower amounts to buy.
Reply from PhoneIndia.com2026-03-04
Hello, Thank your for your review! We appreciate your feedback and we'll take into consideration for future service updates. Your PhoneIndia team
Very easy to top up and avail of bonus…
Very easy to top up and avail of bonus minutes.
Using Phone India for over 15 yearas
Using Phone India for over 15 yearas. Happy customer.
Excellent Service
Excellent Service. Never any disturbance.
Lag before i can hear prompt
I like the speed dial. Quite recently, it's taking a lot of time to connect before i can hear the prompt. Not sure what changed! Thinking of moving away :(
Reply from PhoneIndia.com2026-01-13
Hello, We are sorry to hear that you're experiencing issues with our service. Our Support Team will be in touch, as more details are needed to find the best solution for you. Your PhoneIndia team
App dont work
App dont work Dial up dont work all the time.
Reply from PhoneIndia.com2026-01-13
Hello, We are sorry to hear that you're experiencing issues with our service. Our Support Team will be in touch, as more details are needed to find the best solution for you. Your PhoneIndia team
Good service!
It's easy to recharge my account
It's easy to recharge my account. I have been using this service for almost 10 years now. Sometimes I am having problem connecting but mostly its been good.
Easy to use
Easy to use. Clear connection. Competitive rates. Local number.
Best service ❤️
Excellent and fast service.
Even calling the access numbers are…
Even calling the access numbers are coming back as failed calls. Have to try several attempts in getting calls connected. This issue started recently and continues. There is no real customer service i can call. I am in search of a different company
Reply from PhoneIndia.com2025-12-11
Hello, We have verified the connection of your calls. The vast majority of problems actually occur due to a weak telecommunication network the person has in the destination country you are trying to reach when calling landline numbers, especially during peak hours. Keep in mind that sometimes calls can fail due to lack of coverage if you call cell phone numbers. However, some changes have been made in the way of connecting your calls to your account to avoid problems in the future. Your PhoneIndia team
Overpriced and average voice quality
Reply from PhoneIndia.com2025-12-02
Hello, In order to benefit from a better calling rate, you can choose one of our Monthly Plans. They offer a certain number of minutes to landlines and mobiles in India for a lower rate and renew automatically every month. You can choose India 600, offering 600 minutes to any number in India for $6.99/month (1.2¢/min) or India Unlimited, offering unlimited minutes to any number in India for only $13.49/month. Also, if you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts. Your PhoneIndia team