总部位于加利福尼亚州亚里索维耶荷的 Pixel Film Studios 成立于 2006 年,是一家为后期制作和广播界提供视觉效果工具的创新开发商。他们的产品与 Apple FCPX 流行的非线性编辑和合成产品集成。 Apple、Apple 徽标、Mac OS X 和 Macintosh 是 Apple Inc. 在美国和/或其他国家/地区的注册商标。所有其他商标和商品名称均为其各自所有者的财产。
We're always happy to help as fast as you can say Pixel Film Studios, Scott! ;) Wonderful to hear our customer support helped you get resolved with your issue ASAP! Please return to our live chat or submit a ticket at https://bit.ly/PFS_Support if you ever need any further assistance!
我最近购买了一台新的 iMac 台式电脑,旧版本的 Final Cut Pro 与我的新电脑不兼容,因此我冒险购买了适用于我的新电脑的完整应用程序。我在 Google 上搜索了插件以添加到 FCPX 应用程序拥有的“库存”插件中。我浏览了 Pixel Film Studios 的网站。我必须说我在这个网站上花了很多时间浏览他们所有令人惊叹的插件。他们有一些非常独特和有趣的插件可供选择,这让我很难做出决定。我在选择要开始的项目时经历了一段非常困难的时期,但我最终选择了一些我认为可以帮助我开始我的 FCPX 之旅的项目。我能够非常轻松地安装我购买的 4 个插件中的 2 个。其他 2 个插件更具挑战性。我不断遇到可怕的“红屏”。我使用了 Pixel Fim Studios 网站上的“帮助”部分,但仍然无法正确安装插件以使其正常工作。我最终不得不与现场代理开始聊天会话,我会说他们帮了我很大的忙! 代理给了我几个视频来下载 PFS 应用程序,我从头开始,从应用程序下载了有问题的插件,就像魔术一样......其他 2 个插件安装正确。现在我可以在 FCPX 中随心所欲地使用所有 4 个插件了。感谢 PFS 帮助代理帮助我度过了危机!以后我还会继续从PFS购买插件。
Pixel Film Studios 回复2023-08-09
Thank you for your in-depth review, Sylvia! We appreciate that you have chosen PFS plugins to help you get started with FCPX. We know you're going to create awesome things! Please reach out to us again if you need any assistance with your plugins or have a question about a product. We would be more than happy to help!
刚刚遇到技术支持问题。 PFS 在几分钟内回复了我,引导我完成了解决问题的程序,现在一切都很好。
我花了一个小时试图解决这个问题,因为我对 FCPX 问题和 Mac 并不缺乏经验。 然而,他们的支持非常具体和专业。 也这么快。
Pixel Film Studios 回复2023-08-10
Glad to hear that we could help you out, James! Most issues can be resolved pretty quickly with all the right information. It always helps to have some screen shots of your Mac OS Specs, Version number, as well as some screenshots or a screen recording of the issue. This way we can get you up and running faster than you can say Pixel Film Studios! 😉
Please contact us again if you need any more help. Our Live Chat & Ticket support is available M-F 8 AM to 4 PM Pacific Time.
https://bit.ly/PFS_Support
Thank you for your wonderful words, Jordan! We appreciate your support and are glad to hear that you were able to get up and running fast thanks to the help of our customer service!
If you ever need any more assistance, please feel free to contact us again! 😊
https://bit.ly/PFS_Support
We appreciate you taking the time to share your positive experience with us Carl! Thank you so much for your support! We hope you continue to enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
Happy to hear you're pleased with our support, James! We will always do our best to solve your issue as quickly as possible! Hope you enjoy the plugin and we can't wait for you to see what else we have in store for the FCPX Community! 😉
很棒的客户服务。非常有耐心,并不觉得我被催促解决问题。尝试花几周时间自己解决这个问题。很快就轻松解决了。当我在做一个项目时,这让我很头疼,现在我可以在项目上发挥创造力,而不是技术。这就是你为插件支付的费用,以便在需要时获得其中的技术部分,并且苹果每隔几个月就会进行更改,他们忘记了我们,因为我们无法控制更新以及它可能对我们的项目产生的影响。将向您推荐来自 Pixel Film Studios 的优质产品以及优质的客户服务。
Pixel Film Studios 回复2023-07-21
We appreciate your kind words! Thank you so much for working with us to resolve your issue. Our customer support team is more than happy to get you back up and running with any issue. Keep on making great things!
我的新计算机上的插件出现红色“T”时出现问题。我与 PFS 进行了聊天,他们很快就解决了我的问题,没有任何问题!现在,我的所有应用程序都可以在最新版本的 FCP 中运行,我很高兴开始在我的新计算机上进行编辑。感谢 Pixel Films Studio 的所有支持
Pixel Film Studios 回复2023-07-18
We appreciate your kind words, Richard! Our customer service agents are always trying their best to get you up and running in a flash! ⚡️Please reach out to us again if you ever have any more questions or comments! You can reach out to us again through the Live Chat and Ticket System athttps://bit.ly/PFS_Support. We would love to help! 🥰
Pixel Film Studios 插件非常有创意、有趣且用户友好!最重要的是,在需要排除故障时,PFS 团队始终在场。没有一次我无法联系到某人。如今,那是金色的。
Pixel Film Studios 回复2023-07-14
We appreciate your kind words, Tina!! Our customer service agents are always trying their best to get you up and running in a flash! ⚡️We are thrilled to hear you are loving the products! Please reach out to us again if you ever have any more questions or comments! You can reach out to us again through the Live Chat and Ticket System athttps://bit.ly/PFS_Support.. We would love to help! 🥰
We are grateful for the support, Brooke! 😊💖 We are so happy that you are satisfied with our products and have been using them to create awesome content!! Our goal is to provide incredible products that help you up the ante on your work without burning a hole in your wallet! 💸👍 We hope that you continue to enjoy our products! Best of luck on your future projects!! We know you're going to create great things! 😄
We appreciate your feedback, Julie! 😁 We are so thrilled to know that you were satisfied with the customer support that you received! We try our best to make sure that the troubleshooting instructions we provide for our customers is easy to understand so that you can get your plugin up and running as soon as possible! If you require any more assistance or have a question or comment, please feel free to reach out to us again! We look forward to helping you! ✨
We appreciate you taking the time to share your positive experience with us L.Kunzie! Thank you so much for your support! We hope you enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
我确实在 Mac 上的 Final Cut Pro 上安装了一些令人惊叹的插件时遇到了困难,但是在 Chloe 在 Pixel Films Studios 帮助热线上提供在线帮助后,一切都得到了解决,我现在再次启动并运行了!服务非常好,非常耐心,真的是一流的体验。谢谢你克洛伊!
Pixel Film Studios 回复2023-07-07
We appreciate your feedback, Mark! 😁 We are so thrilled to know that you were satisfied with the customer support that you received from Chloe! We try our best to make sure that the troubleshooting instructions we provide for our customers is easy to understand so that you can get your plugin up and running as soon as possible! If you require any more assistance or have a question or comment, please feel free to reach out to us again! We look forward to helping you! ✨
Final Cut Pro X 的最佳可用插件之一。我们自 1992 年以来一直在 Apple 计算机上工作,从第一天起我们就喜欢 PFS。良好的售后服务和支持代理商。来自西班牙南部马贝拉的问候。
Pixel Film Studios 回复2023-06-30
Thank you for supporting us over the years, Greg! We are always doing our best to bring the best, most affordable plugins to the FCPX community and we aren't stopping any time soon! 😉👍
Thank you for your wonderful words, Jacal Studio! We appreciate your support and are glad to hear that you were able to get up and running fast thanks to the help of our customer service!
If you ever need any more assistance, please feel free to contact us again! 😊
https://bit.ly/PFS_Support
We appreciate your feedback,Ty Cooper! 😁 We are so thrilled to know that you were satisfied with the customer support that you received! We try our best to make sure that the troubleshooting instructions we provide for our customers is easy to understand so that you can get your plugin up and running as soon as possible! If you require any more assistance or have a question or comment, please feel free to reach out to us again! We look forward to helping you! ✨
We appreciate you taking the time to share your positive experience with us Luke! Thank you so much for your support! We hope you enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
Pixel Film Studios 的产品给我留下了深刻的印象。他们的创新工具和插件改变了我的视频编辑过程。效果和过渡的质量非常出色,其用户友好的界面使其使用起来变得轻而易举。客户支持也是一流的。我强烈向寻求增强视觉叙事能力的内容创作者和电影制作人推荐 Pixel Film Studios。
Pixel Film Studios 回复2023-06-22
Thank you for the support, Erik! We love hearing this feedback! We appreciate the support and we hope that you continue to enjoy our plugins! We got some really amazing ones coming out soon! 😎
哇!这就是您照顾客户的方式。我已经使用这家公司很多年了,这是软件更新第一次阻碍我的工作。在论坛、YouTube 和 Google 上一页又一页地搜索我所使用的程序固有的问题后,我只需要一个 3 分钟的聊天窗口就可以重新开始。 PFS 客户服务很快发现了我的问题,并立即准备好了解决方案。下一个最好的事情......他们在聊天中等待我完成整个过程,以确保我的问题确实得到解决,达到我满意的程度。是的,他们有一个终身客户!
Pixel Film Studios 回复2023-06-22
Thank you for supporting us over the years, Grey Paul! We are always doing our best to bring the best, most affordable plugins to the FCPX community and we aren't stopping any time soon! 😉👍