We’re glad to hear you find Pomelo convenient and reliable, and we appreciate your feedback about accessibility and payment options. We’ll share your suggestions with our team as we continue improving the service.
Thank you for sharing such detailed feedback. We’re glad to hear you find the app solid and that our customer service has been friendly and supportive. We also understand your concerns about the exchange rate and your experience with the credit card; we’re sorry this has been frustrating. Your input is very valuable, and we’ll be reviewing it carefully as we continue to improve. For further assistance, please reach out to our support team at [email protected].