Pomelo

We are sorry you can’t redeem your rewards right now. We’re improving the rewards experience. No worries, your points are safe in your account. Thanks for your patience and understanding.

Thanks for your feedback! We’re glad you find our service fast and reliable.

Thanks for your feedback! We’re glad you like our customer service. The “add user” feature has been removed as part of product improvements, but we’ll share your feedback with our team.

Thanks for your feedback! We’re glad you’re happy with the quick payments and fast service.

We're happy to hear that sending money was easy for you and that you had a positive experience with our helpful support team. We appreciate your feedback!

We're glad you found our service fast and easy! Thank you for your positive feedback; we appreciate it.

We're happy to hear that you find it easy to send money to your relatives. Thank you for your positive feedback; we appreciate it.

Thanks for your feedback! We understand the $750 limit and slower payment processing can be frustrating. Please note that limits are based on the information on your account, and they may improve over time. We’re glad you love the rates and that your transactions have been smooth; your feedback helps us improve!

We're happy to hear that sending money to the Philippines was made easy for you! We appreciate you sharing your positive experience with our service.

Thank you for letting us know. We understand how frustrating it is to experience payment delays and not receive the verification email especially when you just want to send money. Please reach out to our support team at [email protected] so we can look into your account and help resolve this for you as quickly as possible. We’re here to help and make things easier for you.

Thank you for sharing your concern. We understand how inconvenient it can be to wait for your balance to clear, especially when you’ve already made a payment and want to use your available funds. Please reach out to our support team at [email protected] so we can look into your account and help resolve this for you as quickly as possible. We’re here to help and make things easier for you.

We're happy to hear that your family in the Philippines receives money quickly and without any problems. Thank you for sharing your positive experience with us!

Thank you for your kind words! We're so glad you had a positive experience.

We're thrilled you had a positive experience. Thanks for taking the time to let us know!

Thank you for your feedback! We're glad you had a great experience with our team.

Thank you for the great feedback! We're happy to know you love the exchange rate and service, and we appreciate your recommendation.

Thank you for your feedback! We’re glad you love the great rates, fast and secure transfers, and rewards. We appreciate your suggestions about family cards and using more points, and we’ll share them with the team. Thanks for recommending Pomelo!

Thank you for sharing how you feel. We understand that being limited to $1,000 can be frustrating, especially when you need more flexibility. Please know that limits are reviewed over time, and we’re always looking for ways to better support our customers. We appreciate your feedback!

Thank you for sharing your experience! We’re happy to hear that transactions are easy and that our customer service team has been reliable and knowledgeable. Your feedback means a lot to us!

We appreciate your feedback and are glad you had a positive experience with us!