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购物与时尚

POPSEWING®

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243 条评价

4.6243 条评价
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关于 POPSEWING®

数据更新
网站
popsewing.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
218 条评价
差评回复率
50%(9/18 条)
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商家自述

POPSEWING™ offers high quality DIY bag, purse kits and handicrafts, helps you sew exquisite, handmade, leather tote, backpack, shoulder, crossbody bags, purse at home. We believe in continuous innovation and evolving to meet modern customer expectations.

以上内容由商家自行提供,未经平台核实。

POPSEWING®靠谱吗?

POPSEWING®(popsewing.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 243 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 50% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally high quality of the leather and the wonderful, creative process of assembling their own custom bags. Consumers also note the remarkably helpful customer support team, detailed instructions, and reliable shipping times. Many buyers mention that the items arrive carefully packaged and beautifully presented, making them fantastic gifts. Some reviewers were not happy with delivery delays, missing items, or experienced frustrating issues with customer support and refund requests. A few individuals also shared specific product defects like misaligned hardware, low leather quality, or unpleasant initial odors.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I am obsessed with their Birks and…

I am obsessed with their Birks and Kellis, have bought 9 of them in my favorite colors as well as a number of different bag charms! Outstanding customer service, personalized communication, it has been a joy to deal with the team (thank you Fiona and Cathy!) and all the products I have purchased have been exquisitely, carefully made with attention to detail.

Popsewing is not transparent about their policies.

This company advertises as if it is an American company. Their policy has a 30 day return policy. Great, right? Well guess what? When you let them no that you are not happy with the purchase (front straps are not long enough and it bunches up the front of the purse). In addition, when you attempt to add the body cross strap to the purse, you spend five minutes trying to fight with the purse and straps to get the straps to attach!! Furthermore, they gaslight you and tell you that the purse is just”made that way”. Emails back and forth for 1.5 weeks trying to convince you why you should like the purse. Anyway, and this is the big part. This company is located in China!!! They WILL NOT pay the return shipping for the purse (around $70!!) and will only send a partial return (I had to pay $35 for the company to SEW the purse together.) They will not return the Sewing fee! I just was not happy with the purse and I spent $188 for the purse and to have them sew the purse together (they do offer an option for YOU to sew it together and you will not be charged the $35) I feel This company misrepresents themselves. They say “ Thirty (30) return policy but neglect to tell you that you will have to pay $60-$70 to RETURN the purse to them!!! So, YOU DECIDE. Would you want to go through all of this.

I ordered the ‘Leather Teddy Bear…

I ordered the ‘Leather Teddy Bear Charm’ on Jan 31 from Australia and it arrived on March 7. I got it with the handsewn service and it came so well made and cute! I’m obsessed! I’d say the quality is a 10/10. They even gave me a free little rainbow charm. The team are very nice and caring :) Overall, I’m very satisfied with the end product and grateful for their kindness.

This is my first time ordering from…

This is my first time ordering from popsewing and it has been a wonderful experience. Customer support was very responsive and helpful. The package was delivered with everything included except the glue which I had to get separate. The bag has been such a fun experience to make and I look forward to ordering more in the future. I have been using my new bag everyday since I made it!

Impressed!

I’m a very apprehensive buyer online. I’ve been screwed over countless times with online shopping. Receiving deceiving or low quality items and then dealing with an incompetent customer service system. I did what research I could about popsewing and decided to take the risk for a DIY bag kit for a bag that I HAD to have and couldn’t find anywhere else. I am so incredibly happy I did! The DIY kit came with everything you needed (except a lighter and glue which couldn’t be shipped internationally) plus a video tutorial that was easy to follow even for my first time. I was actually pleasantly surprised at the quality of the leather and the pieces I was sent and now that this bag is finished it is absolutely my favorite! I get compliments on it constantly and it makes it even more special because I had a hand in putting it together! Customer service was also so helpful and responsive when I lost my tracking number and panicked a little bit. I will definitely be purchasing another DIY kit soon

Great Customer Service

I have placed one order with Popsewing and plan to place another soon. I ordered an advanced kit that was made to order with a custom color. Customer Service reached out to me about my request and was very responsive, sending photos of leather swatches and answering questions quickly. They are very upfront about shipping and production times, but it does take a couple of weeks as they are ship from China. For those in the US, tariffs were included in the price and I wasn't charged any additional fees when my package was delivered.

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