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Portero

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101 条评价

4.1101 条评价
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关于 Portero

数据更新
网站
portero.com
分类
购物与时尚
所在地
美国
状态
待认证
差评回复率
65%(11/17 条)
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商家自述

自2004年以来,PORTERO一直是网上购买二手奢侈手袋、手表、珠宝和配饰的最佳渠道。我们为会员提供爱马仕、香奈儿、卡地亚、劳力士、梵克雅宝等独家品牌的选购。

Portero靠谱吗?

Portero(portero.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 101 条用户评价,属于购物与时尚分类,口碑良好。76% 的评价为 4 星及以上,15% 为 1 星;商家回复了 65% 的差评。数据最后更新于 2026-09-07。

用户怎么说

我买了一款 Bottega Veneta 限量版…

我第一次在 Portero 买 Bottega Veneta 限量版手袋,完全是偶然。我没意识到这是二手的。输入支付信息后,我读了细则,有点担心,因为不能退货,而且不是全新的。收到订单后,我非常惊喜,也很喜欢我的新手袋,这款在店里已经买不到了。这是限量版,成色完美,虽然他们广告说有一点小瑕疵。我肯定会推荐 Portero,也会再次使用他们。

Portero 在没有…的情况下就关闭了运营

Portero 已经停止运营,没有通知任何买家或卖家,也不回复邮件。维护标志是处理运营问题的一种不专业的方式。 这非常令人担忧,对于一家运营了这么多年的公司来说,这种行为近乎欺诈。 他们就这样消失了,逃避任何责任、付款或退货,他们的行为令人无法接受。

服务让人失望,一周过去了订单还没收到

I ordered my watch a week ago with overnight shipping and I still haven't received it. I contacted Potrero yesterday and left a message asking for a call back but the end of the day - 24 hours later I still don't have a return phone call. I've had to contact them several times for a status update (naturally since I was expecting my watch last week) rather than them calling or emailing me to let me know what was happening. I haven't received an adequate explanation of why a week later I still don't have my watch. Their website says they pride themselves on their service, but sadly I haven't been on the receiving end of any level of service that I can say anything positive about. Very disappointing... Update: I called again last week and left another message asking customer service to call me back and STILL no reply. The website has now been down for several days as well. I was supposed to receive a refund of my shipping costs due to the delays and that hasn't been processed over a week later. A refund of my shipping is the bare minimum I am due for the hassle. I chuckle as I read the replies some posters have gotten to "feel free to call customer service" since you can't actually reach a human being. I did finally receive the watch, although the band size is smaller than advertised and I now have to pay for extra links which will add probably another $1K in expense. Everyone screws up and it's how you deal with it that determines if I will do business with you again. Their total lack of response to their mistakes says all you need to know about doing business with Portero.

太棒了

太棒了!这是我第二次从Portero购买,而且比第一次更好。我确实已经向很多人推荐这家公司了。

Portero 回复2017-09-26

你好!感谢您的评价! 我们非常感谢您的惠顾,也谢谢您的推荐! 期待您再次光临 祝好 Portero团队

绝对惊艳

我当了好多年的橱窗顾客。今年早些时候,我买了一件漂亮的珠宝,收到时印象非常深刻。最近我又买了一件,同样没让我失望。

Portero 回复2017-09-14

我们很荣幸能为您服务。您非常棒,感谢您对Portero的忠诚支持。我们期待未来继续为您服务。 祝好, Portero团队

不靠谱

我在 portero 买了一个 chanel bag,钱已经从我的银行账户扣了,但4个工作日都没收到他们的消息。据说网站有技术问题,持续了4天?在反复联系他们之后,我收到一封邮件说我的订单被取消了,因为商品"缺货"。但到今天,这个包的 listing 还在网站上。真奇怪。

Portero 回复2017-09-14

非常抱歉给您带来了不好的体验,请随时拨打我们的客服电话1-877-962-2398(周一至周五上午9:30至下午6点)联系我们 谢谢 Portero团队

网站很棒,值得信赖,速度快……

网站太棒了,值得信赖,配送快,支付方式也安全。 我的包完好无损地到了,超喜欢!你们在配送详情等方面的沟通也很到位。 谢谢! 太赞了

Portero 回复2017-09-14

你好Fab 很高兴您收到包包在澳大利亚完好无损 期待您再次光临Portero! 祝好 Portero团队

没有提供追踪号码,如所述……

网站说没有追踪号码。我每天都得登录网站账户,想搞清楚包裹到哪了。

Portero 回复2017-09-14

您好! 非常抱歉您在追踪方面遇到了问题 我已将您的意见转达给相关部门 期待您再次光临 祝好 Portero团队

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