技术支持,无技术支持
系统工作时很棒,但没有任何技术支持……准备好等待几个小时,然后才能与现场人员交谈。 今天,我已经有 5 个多小时没有获得技术支持了,而且我的商店仍然处于关闭状态。 欧乐酒。
POS Nation(posnation.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 101 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 29% 的差评;近 12 个月新增 2 条。数据最后更新于 2026-08-10。
系统工作时很棒,但没有任何技术支持……准备好等待几个小时,然后才能与现场人员交谈。 今天,我已经有 5 个多小时没有获得技术支持了,而且我的商店仍然处于关闭状态。 欧乐酒。
POS Nation 和 ComCash 系统运行完美。每个帮助设置的人都非常细心和专业。我们在获得购买回扣方面遇到了极大的困难。经过多次电话尝试,我们终于收到了回复,对 POS Nation 的错误表示歉意和赔偿。 我希望在几个月后能够接受 5 星评价。
优秀的客户服务。员工很友好,乐于助人
Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!
优质的服务和友好的交谈。感谢“SOORAJ”。 干得好,他知道自己在做什么
We are glad to hear that you enjoyed your experience with Sooraj, and that he represented POS Nation well. We look forward to working with you again soon!
索米尔向我讲述了我的问题并让我重新建立了联系
We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!
我们使用 Cash Register Express 的 POS Nation 已经很多年了。他们停止了对 CRE 的支持,并告诉我们,如果我们免费更换,我们将获得新的计算机硬件。我们换了软件,却没有电脑了。一旦我们切换到 POS Nation 的 Comcash,客户支持很糟糕,并且不会提供任何帮助来解决任何问题。与他们让我们切换的系统相比,Comcash 简直是垃圾。真正糟糕的经历,不推荐。我们将寻找新的 POS 系统。
我们使用 ComCash POS 系统来处理我们的应收账款。 我们遇到了一个错误,导致需要对两个帐户进行日记帐分录。 我们输入错误,导致余额不正确。 当我们删除日记帐分录时,它并没有从客户帐户中删除不正确的分录。 然后我不得不致电技术支持,导致电话等待一个半小时。 他们最终确实纠正了余额,但告诉我他们无法从客户报表中删除不正确的交易。 现在我必须打印并使用白色,然后才能通过电子邮件向客户发送他们的报表。 这个过程应该更容易使用并且更友好。 我们都是人,都会犯错误。 它们应该更容易纠正。 一位技术人员联系了我,他非常乐于助人并解决了问题。
Hi Rhonda, we are sorry about the issues you encountered, but I am glad we were able to resolve them for you. Thank you very much for the feedback on an area where we can improve. We look forward to helping you again!
技术客户服务还可以,但当他们解决问题时,就会破坏其他方面。他们会告诉您我们的二级团队将修复或回复您。没有人给您回电话或解决问题。全部支持均在美国境外。瓶装pos和国家pos是一样的。不值得拥有它。其不可靠软在哪里。
优质的服务,只有一些需要改进的地方。 总的来说,我有一个非常好的体验。服务很有效率,技术支持代理 Sooraj 先生很友好,能够满足我的需求。一切都很好,只是整个过程有点长,超过 3 个小时,还有一些小问题需要改进,例如远程连接工具的轻微延迟以及设置过程中的一些混乱,特别是刷卡处理器,这让我们很难设置它。也就是说,我感谢 Sooraj 的努力和帮助,他肯定会解决这个问题
保罗绝对是太棒了!他回答了我们的每一个问题并且知识渊博!他是最好的
We are glad to hear that you enjoyed your experience with Paul, and that he represented POS Nation well. We look forward to working with you again soon!
绝对十星级的服务。唐非常聪明、彻底并且能够快速解决问题。优质的服务。
We are glad to hear that you enjoyed your experience with Don, and that he represented POS Nation well. We look forward to working with you again soon!
Parth 对我们的新系统解决我的需求非常有帮助!
We are glad to hear that you enjoyed your experience with Parth, and that he represented POS Nation well. We look forward to working with you again soon!
Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!
最近,我们在准备新 POS 安装期间与 Comcash 的 Paul 合作,他的帮助非常出色。他帮助我们找到服务器上的关键文件,确保安装过程顺利进行。保罗非常有耐心,也是一位出色的倾听者,他花时间了解我们的担忧并逐步指导我们完成整个过程。他的专业精神和专业知识使一项具有挑战性的任务变得更加容易。我们衷心感谢他的支持,并强烈推荐他提供任何技术援助!
We are glad to hear that you enjoyed your experience with Paul, and that he represented POS Nation well. We look forward to working with you again soon!
SAUMIL 在帮助我们恢复并重新开始工作方面做得非常出色。
We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!
安妮,很完美,优秀,一切都很棒。
We are glad to hear that you enjoyed your experience with Annie, and that she represented POS Nation well. We look forward to working with you again soon!
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
Amaan 非常好、快速、高效,在几分钟内解决了我的询问。
We are glad to hear that you enjoyed your experience with Amaan, and that he represented POS Nation well. We look forward to working with you again soon!
We are glad to hear that you enjoyed your experience with Annie, and that she represented POS Nation well. We look forward to working with you again soon!
Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!
共 101 条符合条件的评价