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教育与培训

Preply

205 条评价

4.6205 条评价
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关于 Preply

数据更新
网站
preply.com
分类
教育与培训
所在地
United States · Brookline, MA
状态
待认证
近 12 个月
205 条评价
差评回复率
44%(8/18 条)
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Preply 靠谱吗?

Preply (preply.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 205 条用户评价,属于教育与培训分类,口碑优秀。89% 的评价为 4 星及以上,7% 为 1 星;商家回复了 44% 的差评。数据最后更新于 2026-08-10。

用户怎么说

G
Guy Emond · 写过 1 条评价 · 体验于 2026-08-05 ·

顶级客户服务……

顶级客户服务可解决复杂情况。确实是一家诚实、优秀的公司。 课程非常好。该平台非常直观。 盖伊·埃蒙德

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

H
Huseyin Bolel · 写过 1 条评价 · 体验于 2026-08-06 ·

使用方便,服务好

轻松找到任何科目的导师以及良好而快速的客户支持。

Preply 回复2026-08-08

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

L
Lost In Time · 写过 1 条评价 · 体验于 2026-08-06 ·

强烈推荐

Preply对于学习语言和艺术音乐表演等其他科目非常有帮助。您可以选择方便的时间和日期,有基于课程的作业,界面非常方便且人性化。

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

N
Nabhaveera Mahaweera · 写过 6 条评价 · 体验于 2026-08-06 ·

非凡的支持和理解

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

l
l rubinov · 写过 34 条评价 · 体验于 2026-08-06 ·

掠夺性订阅系统太疯狂了

订阅系统太疯狂了。课程过期,双重收费,几乎不可能知道您的实际余额,因为它变化如此频繁,并且不会提前清楚地显示。 我将课程重新安排到下个月,但 Preply 仍然要求我再次付费,并且我之前的付费课程已过期 客户支持团队实际上毫无用处。我多次联系他们时,他们都给了我不正确的信息。

M
Megan Roberts · 写过 4 条评价 · 已认证 · 体验于 2026-07-07 ·

Preply 太棒了

Preply 非常棒。我们的导师与我们的孩子非常互动,并且在学习和乐趣之间取得了适当的平衡。就价格而言,它是无与伦比的。

Preply 回复2026-08-08

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

S
Sherry · 写过 1 条评价 · 体验于 2026-08-06 ·

客户服务非常周到而且…

客户服务非常细心和乐于助人。另外,我爱我的导师,他们都很专业。 这是我与 Preply 的第一轮合作,我强烈推荐这家公司和平台。

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

M
Maria Yara · 写过 1 条评价 · 体验于 2026-08-06 ·

我很高兴找到 Preply

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

c
christine bou hasan · 写过 1 条评价 · 体验于 2026-08-06 ·

骚扰

出色的客户支持快速而认真地解决了我的学生骚扰案件。

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

A
Ana Vivas · 写过 3 条评价 · 体验于 2026-08-06 ·

超级推荐!

我作为老师和学生都使用 Preply!它太棒了而且超级容易使用。这是一个很棒的社区,Preply 员工随时准备提供帮助

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

S
Speck · 写过 4 条评价 · 体验于 2026-08-04 ·

极好的!

精彩的节目! 我在阿森纳学到了很多意大利语。 她太棒了! 非常友好、知识渊博、乐于助人且耐心。 强烈推荐!

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

M
Mike Shoumik · 写过 1 条评价 · 体验于 2026-08-04 ·

Preply客服很顺利…

Preply 客户服务非常流畅可靠

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

M
Mieko B · 写过 1 条评价 · 体验于 2026-08-03 ·

好主意...糟糕的客户服务和运营

我爱我的导师,也喜欢 Preply 的整个概念,但是当我将课程学分从一位导师转移到另一位导师时,该平台似乎让我无法将学分应用于我的新订阅预定课程。我不知道我是否遗漏了一些东西,但基本上看起来我给了 Preply 一大笔钱,但它就放在那里。我联系了他们的客户服务人员,他们表现得好像真正的案例系统是一个聊天系统,他们在 12 小时后因没有回复而关闭了我的案例 - 但我收到了 0 条通知,有人回答了我的查询。然后我花了大约一个小时与 Gin 聊天,要求退款或适用于我的订阅费用,他们建议取消我预定的课程,这不是定期安排课程的全部意义吗?我不明白为什么 Preply 不直接退款给我(我多次向 Gin 询问)或者只是将其用于未来的订阅费用。对 Preply 真的非常沮丧和失望。请把我的钱还给我。 **更新 Preply 的营销回复 - 不,你们的支持人员根本不想解决我的问题,我只是通过 IG dm 与 David 发消息,他没有承认我提出的关键问题,然后试图将我转移到另一个部门。 Preply 支持确实确认他们已退款,但是您的常见问题解答中并由 David 确认的周转时间是 30 天???!!!!我从来没有听说过。我建议对使用 Preply 感兴趣的人们在计费问题方面不要抱有很低的期望。这家公司不在乎。

Preply 回复2026-08-05

Dear Mieko, We are sorry for the inconveniences with your lessons. Our team is committed to solve any outstanding problems you may still have as soon as possible. Sometimes, the time of the response might differ, due to the inbound and the number of parallel requests, amount of available agents, etc. Nevertheless, we are here for you, and will definitely address your question. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 . Thank you for using Preply and have a wonderful day!

J
Joanna · 写过 1 条评价 · 体验于 2026-08-05 ·

优秀的平台和出色的支持

我从 Preply 早期就开始使用它,我非常喜欢这个平台!这些年来它一直在变得更好,而最近的人工智能功能让它更加令人印象深刻。客户支持始终非常出色——速度超快、反应灵敏、而且非常有帮助。很高兴看到该平台在继续提供如此出色的用户体验的同时取得了如此大的发展。

Preply 回复2026-08-05

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

H
H H · 写过 1 条评价 · 体验于 2026-08-05 ·

专业的

我觉得服务非常专业。每次我有疑问时,我都能快速得到答案。

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

M
Merle Sablas · 写过 1 条评价 · 体验于 2026-08-06 ·

Preply 给我留下了深刻的印象……

Preply 支持团队给我留下了深刻的印象。他们很快回应了我的要求,非常有帮助,并完美地指导我完成整个过程。很棒的客户服务!

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

A
Annabel Wanke · 写过 1 条评价 · 体验于 2026-08-05 ·

今天晚上我遇到了一个问题,那就是……

今晚我遇到了一个问题,这对我来说非常重要,需要纠正,一位代理帮助了我,她不仅帮助了我,而且做得很快,这在很多客户支持系统中并不常见,对此我真的很满意。

Preply 回复2026-08-08

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

A
Ayesha lmran Imran · 写过 1 条评价 · 体验于 2026-08-05 ·

我的个人资料问题很快就得到了解决...

我的个人资料问题在一小时内得到解决,我的所有疑问也同时得到解决。

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

S
Sue Gregory · 写过 3 条评价 · 体验于 2026-08-04 ·

付款前检查条件

我确信导师都很棒,但客户服务不存在。我需要暂停我的订阅,但这不起作用。我尝试联系客服,但他们似乎只有人工智能,没什么用。看来我将失去一个月的订阅,因为我无法与任何人交谈来帮助解决这个本来应该是简单的问题。我不会推荐这个网站。

K
Krzysztof Wróbel · 写过 1 条评价 · 体验于 2026-08-05 ·

支持人员非常友善并且……

支持人员非常友善且乐于助人。她清楚地解释了老师没空的原因,并帮我安排了另一堂试课。整个过程很顺利,非常感谢她的帮助。感谢您的大力支持!

Preply 回复2026-08-09

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team