Hey Ben, sorry to hear you didn't have a good experience. I see you never reached out to support about your issues. Please shoot us a message at [email protected], and our team would be happy to help!
Hey Steven, sorry to hear you haven't enjoyed your experience. I see you've only received two sales emails and text messages since May of 2025. If you need anything at all, please reach out to our support team at [email protected], and we'd be happy to assist!
Hey Rick, sorry to hear you've had a bad experience. I see you haven't responded to our inquiries over the past 2 months. Please send over a message to [email protected], and we'd be happy to assist you!
作为 Benzinga Pro 客户,无法联系客户服务,只能通过电子邮件,但他们仍然没有回应,他们回复试图向您推销东西,而没有阅读您的电子邮件或解决您的请求。
Benzinga Pro 回复2026-02-18
We are always available to assist with any issue you are experiencing!
All you have to do is send us a message to [email protected], and our team of experts will be happy to help.
Hey Matt, I see we responded to both of your inquiries, but we never received a response from you. Please reach out to us at [email protected] if you need further assistance.
我希望有一个零星选项——我会选择它而不是一个。该服务过于复杂,支持和管理团队粗心,总体而言不可靠。
另外,请留意他们的 Benzinga Pro 试用陷阱。您注册了试用版,如果您忘记取消(这在忙碌的一周中很容易发生),他们将拒绝退款。尽管发送了大量不相关的营销电子邮件,但他们却轻易地跳过了提醒您试用即将结束的消息——这显然是故意的。我只能想象他们通过这种悄无声息的把戏赚了多少百万。
有更好、更透明的替代方案——具有更简单的平台和真正承担责任的客户支持。
Benzinga Pro 回复2026-02-18
Hey Amir, I see you reached out and worked with our support team. You requested to cancel after the trial had renewed & per the terms you agreed to at checkout, that charge is non-refundable.
If you need any other asisstance you know how to reach us.
B
Bob · 写过 1 条评价 · 已认证 · 体验于 2025-10-27 ·
★★★★★
太复杂[
Benzinga Pro 回复2026-02-18
Hey Bob, sorry to hear you experienced issues. I see you worked with our support team on your issues, which were resolved, but we never received a reply from you.
You can reach us at [email protected] if you need further assistance!
Hey Vance, sorry you had a bad experience. I see you worked with our support team on your issues. You requested a partial refund on your annual subscription, but per the terms you agreed to at checkout, we were unable to provide one. If you need anything else from our team, you know where to reach us!
Hey Peter, sorry to hear you had a bad experience. I see you signed up for a monthly subscription, which does not include the 14-day refund window. If you had signed up for the 14-day trial, you would have had that window. If you need anything else at all, please don't hesitate to email us at [email protected]!
Hey there, sorry to hear you experienced this issue. I see you never reached out to our support or sales team.
Next time you run into an issue, please reach out to us at [email protected] for asisstance and our team would be happy to help!