PRO Import Tuners.com

Elias, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that the parts worked out well for you as well. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Dave Customer Care

John, I am sorry to hear about your situation. I looked into your order history and wanted to clarify on a few things. Though we are an authorized dealer for Hondata, we are not authorized for repair or in depth troubleshooting. Per how Hondata operates, they request that more complex situations such as yours, requires direct communication with Hondata themselves. Their techs and developers are the only ones fully familiar with the product to troubleshoot and repair issues with the actual hardware. We understand that items with issues or damages are frustrating to deal with, but they are covered under a warranty and Hondata can help resolve the issue. You notated that you are in open communication with them and we recommend to continue to speak with them. Issues with software can be complicated and they may take longer than normal to have a resolution or understanding of the root issue. They also notated that the outbound shipping is refunded if an issue is found with the product as well. I did notice that you did email our department as well. Though we still recommend to continue to speak to Hondata for best assistance, we will do what we can to help answer any questions or other possible resolutions all parties agree to. Best Regards, Customer Care

Thank you for the great review, we greatly appreciate it! I'm happy to hear we have been able to help you over the years. We try our best to ensure you always have a solid overall experience shopping with us. We will continue to try and help you with your build with the parts we offer. Please let us know if you have any other comments. Best Regards, Customer Care

Fernando, Thank you for the great review, we greatly appreciate it! I'm glad to hear you received your parts so quickly. We do what we can to ensure our customers are not kept waiting too long for their parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Darrin, Thank you for the great review, we greatly appreciate it! I'm glad to hear you're enjoying your purchase. We do what we can to always carry the best possible parts and upgrades. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Ron, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

Edward, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We always do our best to ensure the parts arrive as quickly as possible. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Kim, Thank you for the great review, we greatly appreciate it! I'm glad to hear your parts arrived quickly. We do what we can to always provide the best possible service, parts, and shipping times. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Aaron, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We also take security very seriously and work to ensure our customers have a safe shopping experience. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

David, Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Felipe, Thank you for providing us with feedback. I am sorry to hear you had some issues with the coilovers you purchased. We double checked your order and confirmed with the manufacturer that these coilovers should be a direct fit option. No modifications should have been required to install them. With that said, we also were never notified by you that you were running into issues with the coilovers as well. There was not record of an email or call from you. Unless stated on our site otherwise, all parts are designed to be direct fit to your model. If you are having issues with the install or something is not fitting correctly, it is highly recommended to contact us before proceeding. This way we can investigate what may be the issue and help resolve or understand what the issue may be. If you still wish to have it double checked, please feel free to email us at any time. Simply hit reply to any email we have sent you, such as the one with tracking or the confirmation email, and we'll be happy to help. If you can provide images as well, it will help us understand the situation better. Please let us know if you have any other questions or comments. Best Regards, Customer Care

Jacob, Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Tim, I apologize for what has been going on your recent order. I reviewed all the return notes, and it seems like there is something wrong with the AVS product design itself. We are definitely sending the correct AVS part # (20161) and AVS themselves has confirmed the fitment for your 2023 Camry TRD trim. So, we are not entirely sure what is going on here, but we're of course going to get you taken care of and issue a 100% refund for everything. After this whole situation resolves, I would really appreciate you re-evaluating us and possibly changing your star rating if you feel we deserve it. Again, I apologize for this product issue - please just keep in mind it is not directly our fault since it is an issue with the product (or boxing from the manufacturer). In any instance where a part does not fit as advertised or is defective, we'll issue a full refund and cover the expense of getting the part back to us. Best Regards, Customer Care

Howard, Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Richard, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service has been able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Mario, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that the parts worked out well for you as well. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Dave Customer Care

Sid, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us and enjoying your order. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Michael, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We take security very seriously and always want to ensure our customers are well taken care of. We do what we can to always provide the best possible customer service, parts, and shipping times even under the current conditions. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Noe, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Jason, Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care