ProofreadingPal 回复2026-03-09Thank you for your recent order #17851. We are sorry to hear that you were unsatisfied with our service. We take these matters very seriously at ProofreadingPal, and we tried to reach out to you over email. We still have not received a response with specific examples of spelling or grammar errors either left or introduced into your document by the proofreader.
Approximately 441 of the changes made do not pertain to the phrases “we will…” or “in the proposed…”. We have personally gone through your proofread document and found that most of the changes were made for anthropomorphism, active voice, and Vancouver citation and formatting. The proofreader has also made many edits in accordance with UK English, and they have consulted the Cambridge dictionary while doing so, as noted in their comment for “towards” on page 2 of your document.
We want to assure you of the high-quality editing the proofreader has applied to your document. The editor made 219 insertions, 226 deletions, 1 formatting change, and 43 comments. This comes to a total of 489 revisions. This, in turn, comes out to 1 edit every 10 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing hundreds of errors.
We look forward to hearing back from you.
Thanks,
Alicia and the ProofreadingPal team