ProofreadingPal 回复2025-09-19Hi Song,
Thank you for your recent order. We are sorry to hear that you felt that your document received inadequate attention and revisions outside of formatting edits. We take these matters very seriously at ProofreadingPal.
After reaching out to you over email, we have still not received any specific examples of grammar or spelling errors that were either left in or introduced into your document by the proofreaders. Unfortunately, unless you can provide specific examples of grammar and syntax errors, we are unable to review the document. This is because without knowing the specific errors, we cannot be sure that these errors were made or overlooked by our proofreaders or if they were made to the document after we completed our proofreading.
We want to assure you of the high-quality editing the proofreaders have applied to your document. The editors made 285 insertions, 265 deletions, 69 formatting changes, and 104 comments. This comes to a total of 723 revisions. This, in turn, comes out to 1 edit every 12 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the two proofreaders have done a thorough job fixing hundreds of errors.
We look forward to hearing back from you. Please let us know if you have any other questions or concerns. We appreciate your business.
Thanks,
Alicia and the ProofreadingPal team