Thank you for taking the time to share this feedback. We’re very sorry to hear that your experience left you feeling disappointed and frustrated. We understand why the pricing, wait time, and overall appointment experience did not meet your expectations, especially after the effort you put into preparing and submitting detailed information in advance.
Our goal is always to make the process as clear, respectful, and supportive as possible. While the fee charged was within the pricing range listed for Texas, we understand your concern that the expectations around pricing and additional services did not feel clear enough in your experience. We also regret that the appointment felt rushed and that you did not feel you had enough opportunity to ask questions.
We truly appreciate you raising these concerns, as feedback like this helps us identify where we need to improve communication and the patient experience. Because this is a public forum, we cannot discuss account-specific details here, but we invite you to contact our team directly at [email protected] so we can review your concerns further.
Hi Angela,
Thank you for sharing your feedback. We’re sorry to hear this experience was frustrating, especially when you had set aside time from work for your scheduled appointment. We take concerns about missed appointments and wait times seriously.
After reviewing the relevant records carefully, we were not able to confirm a provider no-show. Based on that review, we were unable to approve a refund. We understand that this may be disappointing, but we believe it is important to be accurate and transparent about the outcome of our review.
Because this is a public forum, we cannot discuss individual case details here. For further assistance, please contact our team directly at [email protected].
Sincerely,
Staff at QuickMedCards
Hi Lynda! Thank you so much for choosing QuickMedCards and for taking the time to share your experience! We’re so happy to hear that you found our website easy to use and the process simple to complete.
It also means a lot to know that our team came across as nice and professional — that’s exactly the experience we strive to provide every patient.
We truly appreciate your trust and recommendation. If you ever need anything in the future, we’re always here to help!
Hi John! Thank you sincerely for that feedback, it truly means a lot. I’m glad we were able to answer all your questions and give you the clarity you needed. That’s exactly how this process should feel: straightforward, informative, and pressure-free. Making decisions about your health matters, and taking the time to speak with your primary doctor first is smart and responsible.
Whenever you’re ready to move forward, we’ll be here. Our goal is simple: make the process efficient, compliant, and easy to understand, without confusion or unnecessary delays.
Hi Seth,
Thank you so much for the 5-star rating! We’re happy to hear that the process was smooth and fast for you. Our goal is to make healthcare access as seamless as possible, and it’s great to know we hit the mark. Thanks for choosing us!
Should you need any further assistance, please do not hesitate to contact us.
Sincerely,
Staff at QuickMedCards
Thank you so much for your amazing 5-star review! ⭐️
We’re thrilled to hear that your experience was easy, quick, and straightforward—that’s exactly what we aim for. Healthcare should be simple, efficient, and stress-free, and we’re so glad we could provide that for you.
We truly appreciate you taking the time to share your feedback. If you ever need anything in the future, we’re always here to help!
Hi Heather! Thank you so much for choosing QuickMedCards and for taking the time to share your experience! We truly appreciate your kind words.
We’re so glad to hear that you found our service efficient, helpful, and reliable—that’s exactly the experience we strive to provide every patient. Your feedback means a lot to our team and motivates us to continue delivering fast and dependable care.
If you ever need assistance in the future, we’re always here to help. Thanks again for trusting QuickMedCards! 💚
Hi Joseph,
Thank you for taking the time to leave us a 5-star review. We are thrilled to know that we met your expectations and provided you with the quality care you deserve.
Your feedback is invaluable to us, and we are committed to maintaining the high standards of service you experienced. Should you need any further assistance, please do not hesitate to contact us.
Sincerely,
Staff at QuickMedCards
Hi Tabatha,
Thank you so much for the 5-star review! We take great pride in providing top-notch service, and your feedback reaffirms that we’re on the right track.
We are so glad our team could make a positive impact on your health journey by making the process smoother and answering all your questions. Your recognition truly motivates us to continue providing exceptional care, and we appreciate the trust you’ve placed in us.
If you ever need anything else, please don't hesitate to reach out. We’re always here to help!
Sincerely,
Staff at QuickMedCards
Hi Jeff,
Thank you so much for your 5-star rating! Your support means a great deal to us, and we’re delighted to know that we were able to meet your expectations. We’re thrilled to hear that you found our website easy to navigate and the process expedient. Your support means a lot to us, and we’re always here to make your experience as smooth as possible!
Should you need any assistance in the future, or if there’s anything we can do to further support you, please don’t hesitate to reach out. We truly appreciate your trust and look forward to serving you again.
Sincerely,
Staff at QuickMedCards
Hi Michelle,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our service easy, quick, and affordable. At Quick Med Cards, we always aim to make the process smooth and convenient for our patients, and your feedback truly reassures us that we’re on the right track.
We look forward to continuing to provide you with excellent care and support whenever you need it!
Hi Nat,
Thank you so much for your amazing 5-star review and for taking the time to share your experience with QuickMedCards!
We’re thrilled to hear that our team was helpful, responsive, and able to make the process quick and easy for you. It’s great to know that your video visit went smoothly and that you felt well taken care of. Providing efficient, friendly service at a fair price is exactly what we strive for, so your feedback truly means a lot to us.
We sincerely appreciate your recommendation and look forward to assisting you again in the future if you ever need us.
Warm regards,
The QuickMedCards Team
Hi Leigh Ann,
Thank you so much for your fantastic review!
We’re so happy to hear that everything moved quickly for you—from signing up to getting approved and downloading your card. Providing a fast, smooth, and hassle-free experience is exactly what we aim for, and it means a lot to know we delivered that for you.
We truly appreciate your recommendation and your trust in QuickMedCards. If you ever need assistance in the future, we’re always here to help!
Warm regards,
The QuickMedCards Team
Hi Leon, Thank you so much for taking the time to leave a review! It really means a lot to hear from you personally. We built this service to make the process fast, simple, and genuinely helpful, and knowing that it made a difference for you really makes our day.
Your support doesn’t go unnoticed, and we’re grateful to have patients like you trusting us. If you ever need anything, renewals, updates, or just a question, we’ve got your back.
Thank you so much for the wonderful review! We’re thrilled to hear that the process was fast and easy—and even happier that it exceeded your expectations. It’s completely understandable to put things off, so we’re glad you decided to move forward and had a positive experience. Your feedback truly means a lot to our team. Thank you for choosing us!
Hi, Jay. Thank you for the wonderful review! We’re so glad to hear everything was quick and easy overall, and that our support team was able to help resolve the appointment issue. It’s great to know you had a positive experience with the doctor as well. We truly appreciate your feedback and your trust in QuickMedCards.
Hi Kevin,
Thank you so much for the 5-star review! We are thrilled to hear that your experience was quick and seamless. Your feedback is invaluable to us, and we are committed to maintaining the high standards of service you experienced. We're glad our team could put your mind at ease and get you approved so efficiently.
Should you need any further assistance, please do not hesitate to contact us.
Sincerely,
Staff at QuickMedCards
Hi Bill,
Thank you so much for the 5-star review! We are thrilled to hear that your experience was quick and seamless—providing efficient service is exactly what we strive for.
We are especially moved to hear about your incredible progress over the last four years. It is wonderful to know that Dr. Durinka and our team's support helped you transition to a healthier, more active chapter of your life. Hearing that you’re able to enjoy more quality time and gatherings with your family is the greatest feedback we could ask for.
We truly appreciate your trust in us and are honored to have been a part of your wellness journey.
Warmly,
Staff at QuickMedCards
Hi ToceanAir,
Thank you so much for the 5-star review! We are thrilled to know that we met your expectations and provided you with the quality care you deserve.
It is incredibly rewarding to hear that we've helped you take control of your health issues while saving money at the same time—that really is awesome! We appreciate the shout-out and are glad we could provide the support you needed.
Sincerely,
Staff at QuickMedCards
Hi Richard,
Thank you so much for your kind words! We’re thrilled to hear you found our team quick and knowledgeable. We’re always here to provide support and make your experience as smooth as possible.
If you ever have any questions or need assistance, don’t hesitate to reach out. We’re happy to help.