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车辆与交通

Rail Ninja

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939 条评价

3.1939 条评价
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关于 Rail Ninja

数据更新
网站
rail.ninja
分类
车辆与交通
所在地
中国
状态
待认证
近 12 个月
593 条评价
差评回复率
59%（211/358 条）
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[email protected]rail.ninja

商家自述

Rail Ninja transforms how the world books train travel. We facilitate millions of journeys annually for travelers from over 150 countries, exploring more than 50 destinations by rail. Our mission is to elevate your travel experience by securing the best seats on the finest trains, ensuring a seamless and memorable journey.

以上内容由商家自行提供，未经平台核实。

Rail Ninja靠谱吗？

Rail Ninja（rail.ninja）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 939 条用户评价，属于车辆与交通分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 59% 的差评；近 12 个月新增 593 条。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is extremely easy to navigate and allows them to find clear travel options effortlessly. Travelers find the online booking process to be smooth, efficient, and straightforward, enabling them to complete their ticket reservations in just a few minutes. However, some customers also noted that they were charged unexpectedly high fees and steep markups compared to booking directly through the official train operators. Some reviewers were dissatisfied with a perceived lack of transparency regarding service charges and hidden costs discovered after completing their purchases.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

Kjell Lund葡萄牙 · 写过 5 条评价 · 体验于 2026-03-29 ·

Think twice before buying a train ticket from Rail Ninja…

Booking a train ticket from Rail Ninja seems simple and straightforward, but you will eventually discover that you are paying more than double the price charged by the train operator. Furthermore, Rail Ninja sells, and charge you, tickets for trains that are already fully booked, and if you are offered the option to change your ticket, you are required to pay extra for new ones. Unfortunately, Rail Ninja employs business practices that mislead customers and could border on fraud!

T
Thomas美国 · 写过 3 条评价 · 体验于 2026-09-14 ·

Whatch out for the calendar scam!

Watch out for the calendar scam booking in Europe. You pick a date and then they show you trains on another day and its easy to miss. They then wanted to charge me $200 to book on the correct date ( which is normally free 2 weeks out) The calendar was so messed up I had to pick the day before in order to get it. Made me nervous so I canceled the tickets, took my loss and booked it on SNCF. They did not take any responsibly for the calendar issue. Not a peep and left me hanging for over 30 mins with no help online.

D
DF美国 · 写过 1 条评价 · 已认证 · 体验于 2026-09-16 ·

Holiday schedule

Booking was very easy. I didn’t realize we were going on a holiday weekend and that was challenging. Received Busan- Seoul ticket in minutes. The Seoul- Busan that took couple weeks but it worked out. Time was different that is okay so happy we get to experience Busan. I reached out twice and support team said don’t worry. When traveling bus or train always check the holiday schedule.

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JKBH新加坡 · 写过 1 条评价 · 已认证 · 体验于 2026-09-12 ·

Smooth update & easy app use

I appreciated how quickly Rail Ninja notified me of the schedule change for my Seoul–Yeosu trip. The modification alert was clear, and the updated tickets were instantly available in the app. It gave me confidence that my booking was secure and kept me on track without hassle. The app made it simple to view the new departure time and download the updated tickets. Its very convenient and reassuring.