Recoverit is a leading data recovery software known for its impressive 99.5% success recovery rate. It can fully restore deleted files, videos, photos, and over 1000 other file formats from more than 2000 storage devices, including SD cards, HDDs, external drives, crashed computers, and various operating systems like Windows, Mac, NAS, and Linux. Additionally, it offers advanced features for repairing corrupted videos and photos. When it comes to recovering your valuable data, Wondershare Recoverit is the ultimate choice.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the software is exceptionally effective at successfully restoring lost data, precious memories, and files from various damaged or corrupted storage drives. People deeply appreciate the intuitive interface, noting that the recovery process is fast, reliable, and straightforward without requiring advanced technical expertise.
Some reviewers were not happy with certain outcomes, mentioning that specific recovered files remained corrupted and could not be opened or played properly. Others also noted occasional challenges with unexpected upgrade prompts, strict license limits, and difficulties reaching effective customer support assistance.
Apart from issues with downloading and installing the correct file, slightly confusing once you've paid your money, recoverit, was really good at recovering approx 900 photo's accidentally deleted from my camera's SD card. Once installed, it's easy to navigate, scan the affected card/hard drive, and recover the contents.
The difference in price between the month long access and the lifetime access points you in the direction of getting the lifetime access, and the surprise of an additional tax cost before purchase isn't welcome, but this product is worth it. Now I've got the lifetime access, I hopefully won't have to use it again, but if I do, its nice to know that it does what the developers say it will do..
Wondershare Recoverit 回复2024-12-06
We appreciate you taking the time to share your experience with us. We're glad to hear that Recoverit was able to successfully recover your photos. We understand that the initial download and installation process can be a bit confusing, and we're always working to improve the user experience. We're also aware that the pricing structure and additional tax costs can be unexpected, and we'll take your feedback into consideration as we continue to develop our product. We're happy to hear that you're satisfied with the overall performance of Recoverit and that you're confident in its ability to meet your needs in the future.
Thank you for your feedback. We value your input and will review it carefully to identify opportunities to improve our users' experience.
If you have anything else to say or suggestions, please contact our customer service email and we will reply to you as soon as possible.
Based upon its advertised effectiveness, I has hoped that my documents could have been recovered. I had mistakenly assumed that I had moved my documents to an external drive, as I needed to free up a large amount of space in my IMAC's hard drive. I then moved my documents to the Trash, then deleted them. I also needed to restart my computer, to have the program work, or so I thought. Unfortunately, the program was unable to recover a single document or file. (Word, Power Points, or PDF)
Wondershare Recoverit 回复2024-11-28
We apologize for the situation where your files were not restored. In this case, we ask our technical and development staff to step in and check the issue. If it does not work for you, we will immediately refund you.
To express our apologies, we will follow up specifically on your situation.
Thank you for letting us know about this issue, and we hope to have the opportunity to serve you better in the future.
Thank you for your feedback on our pricing.
Combined with the market and our products, our pricing is reasonable for the price and features of our products. We always support technical issue and quick response of customer service. If you purchase our Recoverit, you will not be disappointeded.
Don't worry - if you have any other questions, please feel free to contact [email protected]. Our team will contact you via email to solve your problems and find a solution to ensure your satisfaction.
We understand your dissatisfaction with the hard drive identification problem. Thank you for reporting this issue to us, and we will investigate the matter further.
We will follow up with you by email. Please give us a chance to make amends.
You are welcome to contact our customer service, and we will send a technical team to provide further support~
If it is possible to edit the rating to a five (5) star rating I will. As of now, I have to give it a four (4) because I am unable to check my files at this time to see if the recovery actually worked as I'm in Admin mode and unable to access my programs. What appeared to be a total disaster with my hard drive with all files lost, Wondershare has recovered my files. There is a folder titled "Files lost name" that I will have to investigate and compare to what was actually recovered with the correct folder/file names, so that will be a little time consuming as there were thousands. Bottom line, it appears this program has literally saved me months of work that would have had to recreate.
The process took over 3 days (over 5TB of files), so be prepared to wait, but in the end, it would appear to be worth it.
Thank you Wondershare....for now :)
Wondershare Recoverit 回复2024-11-21
Thank you for taking the time to provide us with suggestions related to file name comparison.
We are interested in learning more details from you, such as the specific problem and your suggestions, and we will evaluate and make improvements after receiving them. Please provide your email address and we will contact you via email at [email protected]. Stay tuned!
Thank you for your valuable feedback and look forward to better products.
I recovered a lot of pics however there was also a lot that didn’t recover. I’m still looking for a better program. Some others recover more some less. This one I would give about a 90% positive rating.
Wondershare Recoverit 回复2024-11-21
We appreciate your feedback and understand your experience with the recovery process. It's important to us that our users have a positive experience, and we're always working to improve our product. We're glad you were able to recover a significant portion of your photos, and we'll continue to strive for better results in the future.
I recently experienced the panic of losing important files on my thumb drive. Thankfully, I had purchased a subscription to Wondershare Recoverit earlier this year, and it was a lifesaver! The software was easy to use and effectively recovered all my lost data. It did exactly what it promised, and I'm incredibly grateful. I highly recommend Recoverit to anyone who needs a reliable data recovery solution.
Wondershare Recoverit 回复2024-11-21
We understand how stressful losing important files can be. We're thrilled to hear that Recoverit was able to help you recover your lost data. We strive to provide our users with a reliable and user-friendly solution for data recovery, and it's heartwarming to know that we were able to meet your needs in this crucial situation. Thank you for sharing your positive experience with Recoverit. We appreciate your kind words and your recommendation.
Everything fine, excellent support
EDIT: After having recovered the files I was in for a surprise. I had previously lost project files for my music production made with the Cockos Reaper DAW - only to find that the recovered files were mere incomplete snippets and thus absolutely useless. I have wasted 60 USD. Bottom line: Do not use this tool for music production files!
The support during registration and installation, however, was top notch, very competent and professional. That's why I'm giving three stars.
Wondershare Recoverit 回复2024-11-14
We apologize for the inability to access the product after restoration. Thank you for your recognition of our service, which we will continue to maintain and improve!
The inability to open after successful restoration is related to many factors and needs to be analyzed on a case-by-case basis. In this case, we will ask our technical and development staff to intervene and check the problem. If we are unable to meet your needs, we will immediately refund you.
Thank you for letting us know about this issue, and we hope to have the opportunity to provide you with better service in the future.
Wondershare Team,
I have not received any updates from your team after Nov 4. This issue has persisted since November 2, when I purchased the software, and remains unresolved. My request number is 4280110. Please cancel my subscription and issue a refund asap.
Wondershare Recoverit 回复2024-11-07
We apologize for the issue with file recovery. In this case, we will ask our technical and development staff to step in and check the issue.
Our R&D staff is still checking it out, please rest assured that we will keep you updated!
Thank you for letting us know about this issue, and we hope to have the opportunity to serve you better in the future.
scam! The app only shows photos and files that are on it and the same with the desktop version. Do not pay because it is a scam.
Wondershare Recoverit 回复2024-11-04
We sincerely apologize for the poor experience you had with our product. We are unable to locate the problem at this time based on your description, in which case we will ask our technical and development staff to intervene and check the problem.
To express our apologies, please provide us with your contact information and we will follow up specifically on your situation.
Thank you for notifying us of this issue, and we hope to have the opportunity to serve you better in the future.
I bought it today, and it couldn't repair the damaged files. I asked them for a refund, but they said they wanted to analyze the damaged files. It seems they don't like to refund and are just wasting my time. I have shared the damaged files with them and now they want me to reinstall the software and try it again. I know it won't work. My email is rakeshbaroatgmail.com. I am waiting for your response .
Wondershare Recoverit 回复2024-11-04
Thank you for reporting this issue to us. We are sorry to hear about the problem you experienced while using the product. We apologize for any misunderstanding caused by our request for information such as photos or logs.
We asked for more information to troubleshoot for you and help me find the problem and provide a solution. As stated in our refund policy, there are indeed unsolvable technical issues and we will refund you.
Please rest assured that we are here to help you. Please provide an email address and we will contact you as soon as possible and do everything we can to ensure your satisfaction. Thank you for your understanding and patience.
Recoverit - Data Recover
I installed the program and the videos and photos returned, but they do not open and when I run them, it says (not supported). Also, the laptop was completely destroyed and formatted and my subscription was gone and I am crying. Is there an alternative or solution? I formatted and my device died because the program was installed on it. I need the program. Is there a secret number? It worked for a day and then it crashed. Is there a secret number for this week (I swear it is forbidden)? This is the request number when I registered👇 (Tamara installments)
Recoverit - Data Recovery
T1698696024955687011
I am dying of grief. There are 3 installments left from Tamara Company and the program does not have a secret number!!!? So what should I do?
Wondershare Recoverit 回复2024-11-04
We apologize for the situation where the data cannot be opened after recovery. In this case, we will ask our technical and development staff to intervene and check the problem. At the same time, our customer service staff will assist with your usage and subscription issues.
To express our apologies, we have created a new ticket #4285158 and we will follow up specifically on your situation.
Thank you for letting us know about this issue, and we hope to have the opportunity to provide you with better service in the future.
100% a scam. Didnt recover ant of the data i selected.
Wondershare Recoverit 回复2024-10-24
We apologize for the situation where the product does not work. In such cases, we will ask our technical and development staff to intervene and check the problem. If it is indeed not compatible with your model or does not meet your needs, we will refund you immediately.
To express our apologies, please provide your contact information and we will follow up on your case specifically.
Thank you for letting us know about this issue, and we hope to have the opportunity to provide you with better service in the future.
Poor customer service a bit rude they promised an immediate refund I never received it and still waiting
Very disappointed company
Wondershare Recoverit 回复2024-10-21
Thank you for your feedback regarding the experience you received. We are truly sorry to hear that the service did not meet your expectations. Please rest assured that we are fully committed to resolving this issue for you.
To help us address the problem, please kindly leave us your contact email, and we will take immediate steps to assist you. In the meantime, we will pay more attention to the service quality.
Thank you again for bringing this to our attention, and we appreciate your patience as we work to resolve the matter.
This is a scam. I have downloaded the software, and now I cannot remove it from my laptop. I cannot even restart my laptop
Wondershare Recoverit 回复2024-10-18
We apologize for the situation where the product can't be removed. In such cases, we will ask our technical and development staff to intervene and check the problem.
To express our apologies, please provide your contact information and we will follow up on your case specifically.
Thank you for letting us know about this issue, and we hope to have the opportunity to provide you with better service in the future.
I bought a lifetime license for Recoverit Pro (not so 'lifetime'), which was the highest plan at the time. Now they've changed the plans, and they're telling me it's 'Essential,' and if I want the premium plan, I have to pay for the entire plan again since there's no option to pay just for the upgrade. In short, don't buy it, it's illegal to do this and a scam. They are still selling the lifetime plan, which is obviously valid until they change the plans again and scam you once more. Now the essential plan doesnt work as the plan I have before. Now I need the premium to recover files that old versión used to recover. If the plan you are selling is not profitable, then don't sell it, otherwise you are just scamming people.
Wondershare Recoverit 回复2024-10-06
We have received your feedback regarding the paid upgrade of the Perpetual license. We apologize for any confusion or inconvenience caused.It should be noted that our perpetual license is for a specific major version. You can use the version you purchased for life. Since software companies often release new versions or updates that may require separate purchases or subscriptions, it may cause inconvenience to you. This is done to ensure the continuous development, improvement and support of the software.
Regarding the complexity of software, we understand that it can sometimes be overwhelming. However, as technology advances, software features and capabilities are also constantly evolving to meet the growing needs of users. We strive to strike a balance between providing powerful tools and maintaining user-friendliness.
We appreciate your feedback and understand your concerns about the increase in costs. We will continuously evaluate our pricing structure to ensure that it remains competitive and provides value to our customers. We also offer free trials and discounts to provide flexibility and affordability.If you have any other questions or concerns, please feel free to contact our customer support team. We are always here to help.Thank you for your understanding and thank you for being our valued customer.
The company I found are quite helpful at times and other times not depends on who your talking to
Wondershare Recoverit 回复2024-10-03
Thank you for taking the time to give us feedback. We apologize for any inconvenience you may encounter with our customer service staff. We understand your disappointment if the service does not meet your expectations.
We will strengthen the training of customer service personnel and continuously improve the awareness of products and services. If you have other suggestions, you can email us at [email protected].
Again, we apologize for any inconvenience and appreciate your patience and understanding in resolving this issue.
Windershare is a great and professional company, respect time and patience with clients.
Wondershare Recoverit 回复2024-09-26
Thank you for loving our product. We're glad to hear that our software has been able to help you. We're committed to continuous innovation and improvement.
Thank you for your support.
After quite a bit of to-ing and fro-ing I have now had a refund through my paypal account.
Beware - you pay your money and then it is hit and miss. The 30 day free period didn't materialise but I was reassured by the 7 day money back guarantee. Unfortunately that isn't worth the paper it's written on. Read the small print and you will find that they don't refund in any circumstances. Within an hour I knew that this wasn't going to be able to provide the recovery I needed but no-one was answering their phone number and when I emailed they said that unless there was a technical fault in their product they don't refund. Buyer beware.
Wondershare Recoverit 回复2024-09-24
Thank you for bringing this issue to our attention. We are sorry to hear about the issues you’ve experienced with your order. We apologize for any misunderstanding regarding our request for more infos before refund. We ask for images to accurately identify the issue and to help us investigate and improve our processes.
First of all, we want to help customers solve their problems. If there is a problem with the usage steps, we will definitely troubleshoot it first. If our product really can't help you, we will help you refund.
We are committed to resolving this issue to your satisfaction and will reach out to you via email to discuss the best way to address your concerns. Please be assured that we are here to help and will do everything we can to ensure you are satisfied.
Thank you for your understanding and patience.
