Recoverit is a leading data recovery software known for its impressive 99.5% success recovery rate. It can fully restore deleted files, videos, photos, and over 1000 other file formats from more than 2000 storage devices, including SD cards, HDDs, external drives, crashed computers, and various operating systems like Windows, Mac, NAS, and Linux. Additionally, it offers advanced features for repairing corrupted videos and photos. When it comes to recovering your valuable data, Wondershare Recoverit is the ultimate choice.
以上内容由商家自行提供，未经平台核实。Wondershare Recoverit（recoverit.wondershare.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 661 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 30% 打了 1 星；商家回复了 99% 的差评；评价主要围绕使用体验、质量。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the software is exceptionally effective at successfully restoring lost data, precious memories, and files from various damaged or corrupted storage drives. People deeply appreciate the intuitive interface, noting that the recovery process is fast, reliable, and straightforward without requiring advanced technical expertise. Some reviewers were not happy with certain outcomes, mentioning that specific recovered files remained corrupted and could not be opened or played properly. Others also noted occasional challenges with unexpected upgrade prompts, strict license limits, and difficulties reaching effective customer support assistance.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。nice i got max my files not a 100% but its ok
We appreciate your feedback and are glad to hear you were able to access your files. We strive to provide the best possible experience for our users.
The progress status screen froze at 6% for hours. Only option was to stop and restart scan. When I stopped it I found that it had recovered just over 1 TB of the 1.8 TB it said it could recover which is clearly more than 6%. I rescanned and it gave me a new folder which contained some stuff the first scan had recovered and some it didn't so now I have to go through both scans and compare file by file. If it wasn't for the fact that it did recover some important, irreplaceable files, I'd give it 1 star. Wondershare has now responded asking for a "reference number" and my personal phone number. They never gave me a reference number so I sent the invoice number and they do not need my personal phone number. Sorry, found this: Ref#CO1727183506294308870
We sincerely apologize for any inconveniences that our product may have caused you. In this case, we will ask our technical and development staff to step in and examine the issue and provide guidance. To express our apologies, please provide your contact information and we will follow up specifically on your situation. Thank you for notifying us of this issue, and we hope to have the opportunity to serve you better in the future.
We are committed to providing excellent products and services, and your satisfaction is our ultimate goal. Thank you for choosing us and for being a valued customer.
Spend a night wonder with below average call center that passed my logs onto there "engineeers" and promised to get a response back. Well it has been 72 hours since purchase and still no recover. Ask for refund and I get the run around. I will have to purchase an recover software, but I do better due deligent. Stay away from this company. Supports a joke and software is useless.
Thank you for providing feedback on product performance and customer service related issues. We are very sorry to hear that the service did not meet your expectations. Please rest assured that we will do our best to resolve this issue for you. In addition to online, we also provide telephone and email services. It is currently spring break, so the processing efficiency will be slightly lower. We will do our best to serve customers and avoid this situation. We will also continue to improve our service quality so that our customers can receive excellent service. To help us resolve this issue, please provide your contact email address, please pay attention to the address [email protected], and we will take immediate action to help you. Thank you again for reporting this issue to us, and we are working hard to resolve this issue.
Scan and found lots, but could not recover video files so they would play
Thank you for your feedback. Since the data itself may have been damaged, it may not be previewed normally after recovery. We appreciate your understanding. You can try to use Repairit to recover it~
I've been scanning drive for a whole day to get popup that says that I have to pay. Awful experience. Why they didn't say that at the end I will have to pay? They are using dark design patterns. DO NOT USE THIS PRODUCT. Free alternative is R-Photo
We apologize for the inconvenience caused by the trial issue. Wondershare software offers free trials so customers can "try" before deciding to buy. Free trials are designed to give users the opportunity to download and test the product to ensure it meets their needs and operates as expected before purchasing. However, it is important to note that the trial version only provides a limited experience of the program's features. In order to unlock and enjoy all the features our software has to offer, you will need to purchase the full version of the product. Thank you for your support and understanding.
Overall, Wondershare recovers a good percentage of deleted files. I would rate 5 star if the program would recover in the 90-95 percentile.
Thank you for sharing your experience with our data recovery products. We apologize for any inconvenience or frustration you may have experienced due to product limitations. As data recovery tools, our products are designed to do their best to recover data, but unfortunately, we cannot guarantee 100% recovery in all cases. We take all criticisms seriously and use them as opportunities to improve our products and services. Your comments are noted in a timely manner, and we will continue to work hard to improve our data recovery products to better serve our customers.
I purchased Recoverit and Repairit from Wondershare to recover and repair a damaged 4K video (100GB) in .RSV format. Their website claims these products can solve such issues, but my experience was a complete disaster. Recoverit: I spent an entire day trying to recover the file, and the result was completely useless. The file remained damaged and unreadable. Repairit: Hoping to fix the recovered file, I tried Repairit. The output was even worse: the video was pixelated, had an echo effect with overlapping frames, and the audio and video were out of sync. Completely unusable. I contacted their support team within the 7-day money-back guarantee period stated on their website. Despite this, they made the refund process unnecessarily difficult. They kept asking me to repeat processes I had already done, send logs and files, and delayed taking any real action. It’s clear they try to discourage customers from claiming refunds. In the end, neither the products nor the support delivered what was promised. I wasted two full days of work and lost my money. Conclusion I do not recommend these products to anyone. Not only do they fail to perform as advertised, but they also make the refund process unnecessarily complicated. Wondershare should seriously reconsider its business practices if it wants to retain any customer trust. I hope this review helps others avoid the frustration I went through.
Thank you for sharing your experience with our data recovery product. We apologize for any inconvenience or frustration you may have experienced due to product limitations. As a data recovery tool, our product is designed to do its best to recover data, but unfortunately, we cannot guarantee 100% recovery in all cases. Based on your description, the data may have been partially overwritten, which may result in an incomplete or corrupted recovery. In this case, the recovered data may appear pixelated or incomplete, which is unfortunately difficult to repair. Regarding repeated requests for logs and files, our goal is to thoroughly investigate the issue and confirm the behavior of the product in your specific situation. This information is critical to help us understand the problem and provide an accurate solution. Please note that our intention is not to delay the refund process, but to ensure that we provide the correct solution. If you can provide us with your email or contact us directly at [email protected]. We will be happy to expedite the refund process after confirming the product issue. We value your feedback and thank you for your patience in this matter. We take all criticisms seriously and use them as opportunities to improve our products and services. Your comments have been noted in a timely manner, and we will continue to work hard to improve our data recovery products to better serve our customers.
Recovered pictures but some were not viewable
We're always working to enhance our processes and technology to ensure the best possible outcome for our customers. Thank you again for sharing your experience. We hope you're able to get back to your important work and files without further disruption.
If I could give less than 1 star, I would. Don't sign up! I was only able to recover about 5% of my files. That's life I guess- but I then followed "David Arlington's" instructions on the Recoverit website on how to recover 'damaged files' and it did nothing. The "David Arlington" on their website providing all the advice does not actually exist. Stunned me. He's also listed as David F Smith on their 'Happy Users' page. Wonder if the guy even knows his image is being fraudulently used. That's called 'Unauthorised use of an image'. There is no easy way to contact them for advice - 2 bots asking you what product you'd like to buy and several overseas phone numbers which are no use to me. I spent a lot of time on external sites trying to find the reasons for the software's failure but nothing could fix the problem. There should be a disclaimer on the website explaining what it can't do. If it works for you that's good. I canceled my subscription. P.s- Most ppl writing positive reviews in this Trustpilot review have been INVITED to write that review. I think that says everything about this company. Beware! Very sketchy!
We apologize for the situation where the product does not work. In this case, we will ask our technical and development staff to step in and check the problem. If it is indeed incompatible with your model or does not meet your needs, we will immediately refund you. In addition to AI customer service, we also have multiple forms of service such as online and email. To express our apologies, please provide your contact information and we will follow up specifically on your situation. Thank you for letting us know about this issue, and we hope to have the opportunity to provide you with better service in the future.
I have other products by Wondershare which are actually really nice, but Recoverit is SLOW and ineffective - at least the Video AI Enhancement feature. I signed up for the free trial, but that is so limited that you HAVE to purchase the full software in order to test it out. I took over 2 hours to render a 12 second clip and the rendered video was no different than the source video that I provided. I tried, it didn't work so I went back to request a cancellation / refund under the offered satisfaction guaranty and wouldn't you know it, they have fine print and were at the ready to show me all the screen shots of their fine print that the satisfaction guarantee is only valid if the product fails to perform, not because I've decided that I wasn't satisfied with the results. They also required screen shots of the software failures... I'm not even sure what that's supposed to look like. I don't think the software failed, I think it's ineffective - at least in my experience. I've had the software for only a few hours... it's not like I've been using it for 29 days and want to get my money back. Either way, though, it was a SATISFACTION guarantee and they don't really care about my satisfaction. I'm happy with Filmora (another product by this company) but I'm now HIGHLY suspect of their customer service and I will not be spending any more money with them. Too bad, really. UPDATE: In response to the reply, it's clear that they didn't even read my concern. Simply repeating that they need screenshots / more information to refund if it's a technical issue is not reasonable is not helpful nor does it constructively address the concern that I've reported. What screenshot am I supposed to provide that proves that it took too long to render a file without any notable difference? The app didn't crash, it just isn't good, in my experience, and to jump through a bunch of impossible hoops just to enact the satisfaction guarantee is no guarantee at all. Based on the non-friendly responses I've gotten to date, I have no expectation that I'll be getting a refund of any sort. Lesson learned - no more reason for me or anyone in my firm to do business with this company in the future. Trust is important, and they have not earned it.
Thank you for reporting this issue to us. We are sorry to hear about the problem you experienced while using the product. We apologize for any misunderstanding caused by our request for information such as photos or logs. We ask for more information to troubleshoot for you and help me find the problem and provide a solution. If it is indeed a product problem, we will apply for a special refund for you. We also appreciate your love for Filmora. Please rest assured that we are here to help you. Please provide an email address and we will contact you as soon as possible and do everything we can to ensure your satisfaction. Thank you for your understanding and patience.
The product is expensive, hard to use, and was useless for me. The company is SO sure they have a great product but won't refund you if it doesn't work for you or you're unhappy. Almost every company how offers a 30 day trial. But when you have a crappy product why would you offer a trial?
We are sorry that the product did not meet your expectations. Wondershare software offers free trials so customers can "try it out" before deciding to buy. Free trials are designed to give users the opportunity to download and test the product to ensure that it meets their needs and works as expected before purchasing. However, it is important to note that the trial version only provides a limited experience of the program's functionality. In order to unlock and enjoy all the features our software has to offer, you will need to purchase the full version of the product. If we confirm that it is a technical problem with the product and it is within our 7-day refund policy, we will immediately refund you. We hope to get in touch with you further to resolve the issue. Thank you for your understanding.
All good for the most part, not User friendly though. Tough to maneuver through the software to Restore a file. No instructions or help guides to direct you.
Thank you for your feedback. We value your input and will review it carefully to identify opportunities to improve our users' experience. If you have anything else to say or suggestions, please contact our customer service email and we will reply to you as soon as possible.
I got my most important stuff back while it didn't get the folder I wanted back, I was able to retrieve the most important files.
We're glad to hear that you were able to retrieve the most important files. We understand your disappointment about the missing folder and appreciate your feedback. We'll continue to strive for better results in the future.
Problem is I did a 2TB recovery that took my Mac Studio 2+days. Based on a early dialogue with Wondshare Recoverit that files were automatically saved. They aren't. So two more days of recovery.. Apart from that the recovery is surprisingly effective.
We understand your frustration with the extended recovery time. We appreciate your feedback regarding the file saving process, and we'll take it into account for future improvements. We're glad to hear that the recovery process itself was effective.
Good experience with the recovery of my 5 TB hard disk. There were several disconnect with the disk. I was able to get 76% after scan. It never went after that. After almost 20-25 tries. I gave up the recovery.
Thank you for providing feedback about this experience. We are very sorry to hear that the service did not meet your expectations and encountered an unrecoverable problem. Please be assured that we are committed to resolving this issue for you. We need to take a closer look at the issue you encountered and ask our technical team to provide a corresponding solution. Thanks again for bringing this issue to our attention and we appreciate your patience as we work hard to resolve this issue.
We value your trust in us and will continue to work hard to exceed your expectations. Thank you for choosing us as your provider.
Recoverit helped me recover the pictures from my Sandisk card, exceeding my expectations.
We're thrilled to hear that Recoverit exceeded your expectations and helped you recover your precious pictures. Your satisfaction is our top priority, and we're glad we could be of assistance.
Recovered all my photos, but could not save my videos. I'm glad it was able to salvage my pictures at least! Works fast.
We appreciate you taking the time to share your experience. We're glad you were able to recover your photos, and we understand your disappointment about the videos. We're always working to improve our services and will take your feedback into consideration.
We apologize for situations where file recovery did not meet your expectations. In such cases, we ask our technical and development staff to step in and check the issue. Whether or not a file can be recovered also depends on the state of the file itself and cannot be guaranteed. To express our apologies, please provide your contact information and we will follow up specifically on your situation. Thank you for notifying us of this issue and we hope to have the opportunity to serve you better in the future.
共 661 条符合条件的评价
