Redwood Outdoors

Thank you so much for your thoughtful review! We're honored to have been a part of your sauna project from start to finish. We're especially glad we could accommodate the changes to your delivery schedule while your construction timeline evolved, and that our team was able to answer your questions along the way. It's wonderful to hear that your sauna arrived on time, was easy to assemble, and has lived up to your expectations in both quality and value. Thank you for placing your trust in Redwood Outdoors. We hope you enjoy your sauna for many years to come!

Thank you for your feedback. We understand how frustrating it can be when a delivery takes longer than expected, especially when you're eager to begin enjoying your sauna. While we're glad to see your order has since been delivered, we're sorry that the shipping timeline fell short of your expectations. We appreciate your patience throughout the process and hope your sauna provides many years of relaxation and enjoyment. Thank you for choosing Redwood Outdoors.

Thank you so much for the wonderful review! We're thrilled to hear our team helped you find the perfect sauna and accessories for your short-term rental. It means a great deal to know you're happy with the quality of your purchase, and we're honored to be a part of creating a memorable experience for your guests. Thank you for your recommendation and for choosing Redwood Outdoors, we truly appreciate your support!

Thank you for your support! We're so glad our team was able to provide the assistance you needed. We truly appreciate you choosing Redwood Outdoors and hope you continue enjoying your purchase for years to come!

Thank you so much for your kind words! We're delighted to hear you had a great experience with our team. We truly appreciate your support and look forward to being here whenever you need us. Thank you for choosing Redwood Outdoors!

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how concerning this situation has been. Please know that our team is actively working with you to determine the cause and identify the appropriate resolution. While troubleshooting can sometimes take time, each step helps us ensure we provide the right solution rather than a temporary fix. We truly appreciate your patience and look forward to getting your cold plunge back to operating as intended.

Thank you for your feedback! We're so glad to hear the assembly instructions and video helped make your build experience easier. We truly appreciate your support and hope you enjoy your Redwood Outdoors sauna for many years to come!

Thank you for taking the time to share such a thorough and thoughtful review. We truly appreciate the level of detail you provided, as well as the balanced perspective on both your experience and the product itself. We're sorry the performance of your sauna did not align with your expectations and understand how frustrating it can be to invest significant time troubleshooting an issue. While we worked alongside you throughout the process, we recognize there were aspects of the experience that left you disappointed, particularly surrounding communication and resolution. We also sincerely appreciate your acknowledgment of the strengths you found in both the product and our team, as well as your recommendation of Redwood Outdoors to others. Feedback like yours helps us continue improving our products, our communication, and the overall ownership experience. Thank you again for choosing Redwood Outdoors and for sharing your experience so candidly. We genuinely hope your upcoming improvements allow you to enjoy the sauna exactly as you envisioned for years to come.

Thank you so much for your kind words! We're thrilled to hear you're enjoying your sauna and had a great experience with our team. Your support means a great deal to us. Thank you for choosing Redwood Outdoors, and we hope you enjoy your sauna for many years to come!

Thank you for the wonderful review! We're thrilled to hear everything went smoothly from start to finish and that our team was able to quickly get the additional shingles to you without delay. We're so glad you're happy with your purchase and that it's performing just as expected. Thank you for choosing Redwood Outdoors, and we hope you enjoy it for many years to come!

Thank you so much for such an incredible compliment! We're thrilled to hear you're loving your sauna and that our team helped make your experience a great one. Hearing that your guests consider it the best sauna they've ever used is truly an honor. Thank you for your support, your kind words, and for choosing Redwood Outdoors. We hope your sauna continues to provide many years of relaxation and wellness!

Thank you so much for your kind words! Knowing that you felt genuinely cared for means everything to our team. We're committed to going above and beyond for our customers, and we're grateful for the opportunity to have been part of your experience. Thank you for choosing Redwood Outdoors!

Thank you for taking the time to share your feedback. We’re sorry the communication surrounding your flooring backorder and accessory order did not meet your expectations. We understand how important timely updates are, especially when they impact your installation plans, and we appreciate you bringing this to our attention. Our team would be happy to review the status of your sauna hats and help ensure any outstanding items are addressed as quickly as possible. Thank you for your patience and for giving us the opportunity to make this right.

Thank you so much for this incredible review! Stories like yours truly mean the world to our team. We're so glad we were able to surprise you with the new spa-style cover and even happier to hear it has made such a positive difference for your cold plunge. Knowing it's providing improved insulation, added convenience, and extra peace of mind is exactly what we hoped it would do. It also means so much to hear that your sauna and cold plunge have become such an important part of your health and wellness journey. Hearing that your friends and family are inspired by your setup and that you continue recommending Redwood Outdoors is one of the greatest compliments we could receive. Thank you for your trust, your loyalty, and for allowing us to be a part of your wellness journey. We truly appreciate your support and look forward to serving you for many years to come!

Thank you for taking the time to share your feedback. We’re glad to hear you’ve been happy with the sauna itself, the assembly process, and the overall construction. We’re sorry to hear the roofing has not met your expectations. That’s certainly not the experience we want for our customers. We’d appreciate the opportunity to better understand what you’re seeing and work with you to determine the best path forward. Please continue working with our support team so we can review the installation and help identify a solution. We truly appreciate your feedback, as it helps us continue improving both our products and the overall customer experience.

Thank you so much for this incredible review! We're honored to hear that your experience exceeded expectations from start to finish. We'll be sure to share your kind words with Brad. Knowing that his responsiveness, honest guidance, and continued follow-up made such a positive impact is exactly the kind of experience we strive to provide for every customer. We're also thrilled that your Duo Outdoor Sauna and Harvia Spirit heater have become such a valued part of your home and wellness routine. Hearing that your entire family enjoys it almost every day is the highest compliment we could receive. Thank you again for your trust, your recommendation, and for choosing Redwood Outdoors. We hope your sauna brings you and your family many years of relaxation and enjoyment!

Thank you for taking the time to share your experience! It means a lot to know our team made a positive impression. We truly appreciate your support and look forward to being here whenever you need us. Thank you for choosing Redwood Outdoors!

Thank you for your feedback and for choosing Redwood Outdoors! We appreciate you pointing out the inconsistency you noticed, and we're glad to hear it didn't take away from your overall experience. We're thrilled you're happy with your purchase and hope your sauna brings you many years of relaxation and enjoyment!

Thank you so much for the great review! We're thrilled to hear our team was able to help get your Harvia Spirit WiFi heater connected and running smoothly. Being able to preheat your sauna remotely is one of our favorite features, and we're so glad you're able to enjoy that convenience. Thank you for your support, and we hope you continue enjoying many relaxing sauna sessions!

Thank you so much for the thoughtful review! We're excited to hear Carson and Liz helped make your showroom experience such a positive one and that our technical support team was there to assist throughout your build. It's wonderful to know your Cove Sauna arrived in excellent condition after such a long journey and that you're happy with your purchase. We also appreciate your feedback regarding accessory availability. We're continually working to improve inventory levels so more of our accessories are available when our customers need them. Thank you again for your support, and we hope you enjoy your sauna for many years to come!