Redwood Outdoors

Thank you for sharing! We’re so glad Joe was responsive and helpful in addressing your Garden Sauna inquiry. We’ll be sure to pass along your kind words!

It's wonderful to know your delivery was smooth, the assembly instructions made the process approachable, and that you were able to get everything up and running with a friend. We're especially glad to hear your 8kW heater is performing just as expected. Thank you for choosing Redwood Outdoors. We hope you enjoy many years of relaxation and wellness in your new sauna!

Thank you for sharing your experience! We’re thrilled that your Cabin Sauna and Alaskan Cold Plunge have made such a beautiful addition to your patio. It’s wonderful to hear that the labeling, instructions, assembly video, and support from our team helped make the process straightforward. We hope you continue enjoying that refreshing hot-and-cold contrast through every season and especially during those crisp Santa Fe fall and winter evenings!

Thank you for your wonderful review! We're so glad our team was able to help locate the replacement part you needed and find a way to get it shipped to you. We know every customer's situation is unique, and we're always happy to look for solutions whenever possible. Thank you for choosing Redwood Outdoors and we truly appreciate your support and hope you continue enjoying your sauna for years to come!

We truly appreciate your support and thank you for choosing Redwood Outdoors. We hope you enjoy your purchase for many years to come!

Thank you for taking the time to share your feedback. We're truly sorry that your delivery experience did not meet expectations. We understand how frustrating it is to set aside time for multiple scheduled delivery windows that ultimately are not fulfilled. While we work closely with our freight partners, situations like this fell short of the experience we strive to provide. When it became clear that we could not deliver the experience you expected, our team worked to process your refund as promptly as possible in an effort to bring the matter to a close. Although we're disappointed that your experience ended this way, we appreciate your feedback. At Redwood Outdoors, we're committed to supporting our customers from purchase through resolution and continuously improving every part of the customer experience.

It means a great deal to know that both our products and our team have contributed to your wellness center. We truly appreciate your trust in Redwood Outdoors and wish you and your guests many years of health, relaxation, and wellness. Thank you for your support!

Thank you for your wonderful review! We're so glad our team was able to quickly help you find a replacement filter housing canister and get you back up and running. Providing responsive support when the unexpected happens is something we take great pride in. We truly appreciate your kind words and thank you for choosing Redwood Outdoors!

Thank you for your wonderful review! We're delighted to hear that everything, from the purchasing process to delivery and assembly was smooth and lived up to your expectations. It's especially rewarding to know you're loving your sauna. Thank you for choosing Redwood Outdoors, and we hope it brings you many years of relaxation and enjoyment!

Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with Joe and our support team. We'll be sure to pass along your kind words to Joe and I am sure they'll mean a lot to him. We're also delighted to hear you're happy with the quality of your product. Thank you for choosing Redwood Outdoors and for your support!

Thank you for your kind words! We're delighted to hear you had a great experience with both our team and your product. We truly appreciate your support and thank you for choosing Redwood Outdoors. We hope you enjoy it for many years to come!

Thank you for your wonderful review! We're glad our team was able to respond quickly and get your replacement items on their way right away. Providing timely support is important to us, and we're grateful for the opportunity to make things right. Thank you for choosing Redwood Outdoors and we truly appreciate your support!

Thank you for your kind review! We're so happy to hear our team was accommodating and made the process easy from start to finish. It means a great deal to know we could help make your experience a wonderful one. Thank you for choosing Redwood Outdoors, and we hope you enjoy your purchase for years to come!

Thank you for taking the time to share your experience. We sincerely apologize for the challenges you encountered with your initial shipment and for the time it took to resolve the missing components. While we're sorry your experience did not begin as smoothly as we would have liked, we're pleased to hear that your sauna is now up and running well. We appreciate your patience throughout the process and thank you for choosing Redwood Outdoors.

Thank you for taking the time to share your experience! We're thrilled to hear you're enjoying your 6-person barrel sauna. While we're sorry there were a few shipping challenges along the way, we're glad our team was able to respond quickly and help get everything back on track. Providing responsive support is something we take great pride in, and it's wonderful to know that it made a positive difference in your experience. Thank you for choosing Redwood Outdoors. We hope you enjoy many relaxing sauna sessions for years to come!

Thank you so much for your incredible review! We're thrilled to hear you're enjoying both your sauna and cold plunge and that they've been a great addition to your wellness routine. We'll be sure to share your kind words with Joe and Liz and I am sure they'll be delighted to know they made such a positive impact on your experience. Thank you for your support and for choosing Redwood Outdoors!