Most reviewers were unhappy with their experience overall. Consumers reported that orders placed months ago never arrived and tracking information consistently stopped updating in domestic sorting facilities without any further updates. Buyers also experienced frustrating difficulties when attempting to secure refunds, noting that customer support teams repeatedly advised them to remain patient instead of issuing money back.
Some reviewers were happy with their purchases once the items eventually delivered, mentioning that the products matched descriptions and offered good value. Other individuals noted that ordering was straightforward and they were ultimately pleased with the items despite extended delivery timeframes.
So wish I had thought to read these before buying, definitely a scam I order the 3 pack of glasses in January, same as others shipped and last update was the package had arrived in Cambridge in February. Nothing since apart from numerous emails saying I can ask for a refund once the items have arrived which I now know will not happen as it is a scam, looks like they have delayed shipping to hope people forget due to time lapsed. The last email I got was from their 'support team' saying they were chasing and to be patient and wished me a happy life!!!
As with all the other reviews, I ordered a 3 pair pack of glasses and still haven’t received anything. They also charged £18.95 initially instead of the £14.95 advertised. The tracking info says they’ve been in Cardiff since 2nd March. Customer service respond to emails but as for “patience”, “trust in the product” etc. I’ve asked for an immediate refund otherwise I will take legal action. Not expecting anything TBH.
Update 10.04.26 Glasses arrived! Ordered 29.01 and assumed that it was a scam as others have posted, they have finally arrived!
They are as described and I’m happy with them so hopefully all the other people who ordered them will recieve theirs soon too! I’ve updated my rating accordingly
Warning!!! Do not order save your money this is a complete scam. I placed an order in January received numerous tracking emails, no response to my emails as to the whereabouts of my order. I never did receive the order
Made an order on 29th January for 3 pairs of glasses. Received various "tracking" emails that looked made up - even though I had made an order from a UK site, the order began in the US and made its way to Oxfordshire UK (apparently) then seemed to vanish into thin air! various chasing emails to them just responded asking me to wait " a bit longer " - refuse to refund. Having read other reviews, I think this company is just a scam - save your £20.00 - or more dependent on what you are purchasing from them - doubt you would ever receive the goods
This is a scam. Have been waiting weeks for glasses. Showing as in transit and in Birmingham since 22nd February, will be going for a refund from credit card company
Order ref 46222M117281
If I could give zero stars I would. As others have already said, ordered reading glasses x 3, tracking got as far as Oxford (I’m in Scotland) and just stopped. Messaged them and they said they were sending out another set, but when I ask for tracking they say “be patient”. Absolute scam and money thieves, I’m raising a case with my credit card company.
I ordered glasses at the end of January at a cost of £14.98, however, I was charged £18.73. The glasses never arrived. I contacted numerous times for a refund which the replies were always to wait longer. I finally was told I would received a refund, which, I did for £3.75! I questioned this and they sent me a break down of why I only got this amount. I have again questioned this. Whilst I was emailing Reminisor for a refund I also asked my bank for a charge back (which I got) and would urge everyone to do the same to get their money back.
BEWARE SCAM ALERT - Ordered 3 pack of glasses back in January - never received - they refuse to refund as say they’re with the courier. Totally given up now and written it off. BEWARE DO NOT ORDER - SCAM ALERT
I ordered glasses in 28th January and have not received my order. SCAM! parcel still in transit apparently. Hoping this review will stop others losing best part of £20!
This company is a scam from China.order glasses in January and not hear a thing then contacted them. Replied at least! Saying in transit stuck in customs..looked at tracking and saying in Edinburgh! I have reported them to pay pal...
I ordered glasses months ago from this company of tiktok .They bombarded me with messages about being delayed and being in transit ..The glasses never appeared .Be warned do not order from this site .
Like so many others, I ordered a 3 pack set of glasses from this company back in January & still no sign of them. The tracking indicates that the package is stuck in Edinburgh since 23rd Feb and no further update. I’ve asked for an update through their ‘support’ email but received nothing. Feels like a scam though I’d like to be proved wrong. I’d advise folks to steer clear of this company until they’ve shown they are a reliable service. Way too many complaints. Wish I’d read them before I wasted my money
I, sadly too have fallen into the scam trap of this company! Your products WONT arrive so please don’t order for them.
I naively ordered the 3 pack of glasses on the 1st Feb 2026, the package ‘allegedly’ arrived in the UK on the 28/2 in Lincoln with no further information!
DONT ORDER FROM THIS COMPANY
I ordered 3 reading glasses 3 months ago and they still haven't arrived. They are refusing to refund me as they say the glasses are stuck in customs which isn't their fault. This is clearly a very dodgy company which I would not recommend!
I ordered some glasses over a month ago. Haven’t received anything and apparently I should just wait patiently. DO NOT ORDER from here. Waste of money.
Mindglowbook
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Usafaithboutique
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