Most reviewers were unhappy with their experience overall. Consumers reported that orders placed months ago never arrived and tracking information consistently stopped updating in domestic sorting facilities without any further updates. Buyers also experienced frustrating difficulties when attempting to secure refunds, noting that customer support teams repeatedly advised them to remain patient instead of issuing money back.
Some reviewers were happy with their purchases once the items eventually delivered, mentioning that the products matched descriptions and offered good value. Other individuals noted that ordering was straightforward and they were ultimately pleased with the items despite extended delivery timeframes.
I ordered a 3 pack of reading glasses over a month ago, they have still not arrived, I have been getting regular tracking updates, apparently they arrived in the UK over a week ago and are in Oxfordshire. I have no idea where the package is at the moment. Also on checking my bank account the cost of my order was £15.48 but they have taken £19.35 out my bank account. Not a lot of money I understand, but they were not authorised to do this. I have contacted them and they are apparently looking into this. I am not expecting the glasses to arrive now, but I would not recommend and will never order from them again
Bought some glasses. I think a snail would be quicker 2 months so far. Now at a random house in Edinburgh after tracellling the world. They send you tracking updates which are quite entertaining. You can see it just shoved in a warehouse with all the other cheap things sent from china.
It has been 2 months if not longer and still not received my order,there is no updates on the tracking, emailed customer service, they said please be patient and wait disgusting
These shoes are a bit wider than most, but they're comfortable and a good fit. They're made well enough to let our granddaughter grow out of them before wearing them out.
It would be no stars for this company if that was the option .
Do not use this company . I have tried over the past 2 days to sort a complaint out , but so far have been offered £2.00 compensation and £3.00 compensation. This store is selling a popular jumper . It uses the advert from good honest sellers to advertise this jumper and they send out a look alike one that is, of poor quality and the size of it does not match the description.
This company is in China and not an American company as depicted on their website .
Do not buy from them , they take your money and run . I wished I had paid via my credit card rather than using PayPal , then at least I could have some chance of having my money refunded from these people.
Avoid , Avoid Avoid
I have tried putting up reviews , the jumper I bought , on their website , but they have been taken down . Be warned !!!
It is a really nice hat. It is thick and the decorations on it are great. It is made of a nice quality felt. The mask is made of a thicker, soft type of lace and it is very nice. Great for a Halloween party.
If I could give zero stars I would, this is an absolute con, a very bad copy of a popular jumper, and they Insult me by offering me £2??????
AVOID AVOID AVOID
awful copy of a very popular asymmetric jumper. They have totally misold this product. Very poor quality. Unwearable. I will be cancelling my charge. Took weeks to arrive. Please do not buy.
Terrible!
Misleading and sent from China
None existent customer service, you will just go round in circles
I contacted PayPal and received a full refund
If you pay by your credit card ask your credit card company to do a chargeback
Mindglowbook
Advancetell
Invariablyn
Charityformind
Usafaithboutique
Nicecreammall
Festivelook
Inexcepted