idstar was born to scale the summits where others fear to tread, so we can see further and go farther.Despite more than 70% of riders pursuing e-bikes that can go farther, most e-bikes on the market can only reach 30-40 miles.Since its establishment in 2017, based on the feedback of over 50,000 users, Ridstar has continuously improved the range of e-bikes. On average, the range of Ridstar e-bikes can reach 43% higher than other e-bikes on the market, up to 60-80 miles on a single charge.Ridstar sells the best electric bicycles online. Shop powerful pedal-assist e-bikes for sale. Have a look and find a long-range electric bike for adults.VisionTo provide the best outdoor cycling experience for riders all over the world.To ensure premium product qualitysuperior customer satisfactionand fulfill social responsibility.MissionTo offer an environmental way for cycling enthusiasts and environmentalists to explore and enjoy a new lifestyle.Ridstar Brand Ethos: Adventure, Nature, and Self-Discovery.Pack up your loved ones, ride all the way along to escape the hustle and bustle of the city. Enjoy a blast, and a balance of mental health.
以上内容由商家自行提供，未经平台核实。Ridstar（ridstar.net）在 OK.one 的综合评分为 1.4 分（满分 5 分），基于本站收录的 7 条用户评价，属于运动的分类，口碑较差。71% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 5 条。数据最后更新于 2026-10-25。
Terrible experience awfully slow. Doesn't have all the part information so you just kinda gotta hope it's what you need. Been over a week of waiting and they haven't even sent my package out of the factory I regret using ridstar to buy my bike I recommend any other company.
Do not buy a Ridstar bike. We bought a Q20 Lite as a Christmas gift. It suffered a total mechanical failure of the motor just three months after we received it. We then spent two months waiting for a replacement motor to clear customs. When we finally installed it exactly according to Ridstar’s instructions, the new motor burned out immediately out of the box because the gears completely ground themselves out. When we sent the video of the second motor, they said it was turning backwards. It is not. My son has now been without his bike for months now. When I demanded a refund under their 1-year warranty policy, customer support resorted to obvious stalling tactics, claiming they "have to wait for the owner to respond." Between the severe federal safety warnings issued by the CPSC regarding Ridstar's dangerous electrical systems and their now unhelpful customer service, this company is a massive liability. Do not risk your money or your child's safety on this absolute junk. Hindsight is 20/20 and we would have gladly paid the additional $500 for a better brand. They won't let me upload the video to share the delightful gear-grinding noise.
My bike exploded and still under warranty but Amazon and Ridstar/YVY are not interested in helping me, DO NOT BUY THESE BRANDS
Bike tastes like penis
Their bikes aren’t just garbage — they’re worthless scam trash, “supported” by a crew so clueless, dishonest, and incompetent it’s genuinely unbelievable they call this a business. Hopefully soon thats gonna change. They advertised 50 miles of range, yet the battery barely squeezes out 15 miles on a full charge. That’s not a small issue — that’s fraud, outright. And their customer service? It’s not customer service at all. It’s nothing but stalling, lies, and brain-dead excuses that contradict their Previous nonsensical explanations and their own documentation. They take weeks between responses, and when they finally answer, it’s usually the same Nonsensical question they already asked multiple times, like they didn’t bother to read a single word you sent. The responses are so irrelevant and nonsensical It feels like you're talking to a bot that just had a stroke. After wasting over four months of my time, ignoring the irrefutable proof I sent them again and again, fully knowing the battery was defective and that refusing to replace it was illegal, they still had the nerve to try to charge me $100 for a replacement. They were fully aware the battery was defective. They were fully aware it violated their warranty. They were fully aware they were breaking the law. And instead of fixing their own defective product, they tried to shake me down for money and then vanished, refusing to answer emails or chat messages ever again like the Pathetic worthless scamming cowards they are. Ridstar isn’t just a “bad company.” It’s a bottom-of-the-barrel scam operation with a website. Its run by people who have zero integrity, zero accountability, and zero respect for their customers or the law. They lie about their junk products, refuse lawful warranty service, contradict themselves, ignore evidence, disappear when confronted, and hope you’ll eventually give up so they never have to honor anything. Avoid this company like a toxic hazard. Their bikes are cheap heaps of garbage. Their warranty is a lie. Their “support team” is nothing but time-wasting, disrespectful, dishonest, pathetic scamming, amateurs who ghost you the second they’re caught in there lies.
The Ridstar e-bike arrived defective, with a damaged crankshaft. After multiple calls and photo submissions, Ridstar admitted fault, shipped a replacement crankshaft, and confirmed that they would reimburse $175 if a professional shop performed the repair. We provided the shop’s invoice immediately, yet Ridstar has delayed payment by demanding new versions of the same document—email, hard copy, “corrected” copy (with no explanation), photo, and additional duplicates. Despite full compliance, Ridstar has not reimbursed the $175. Their repeated shifting of requirements appears to be a deliberate stall. Desired Resolution: Immediate reimbursement of $175 as previously agreed and acknowledgment of their poor customer service.
Took my money. No stock to sell. Want me to wait till mid October to send my order. But I doubt that's even true. Do not use this site Zero stars
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