Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Hi David! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Rise Up Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
Thank you for sharing your experience with us, Jannette! It’s great to hear the positive feedback. You are correct that this is an expensive form of borrowing. Rise Up Lending loans are designed to meet short-term borrowing needs and are not intended to be a long-term financial solution. There is no fee for paying the loan off early and many of our customers save a significant amount in fees when they pay the loan off early. Please don't hesitate to reach out to us any time at [email protected] or at (855) 609-7473.
Hi john. Unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (855) 609-7473 so that we can help you. Thank you.
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We appreciate your business.
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
Hi Lisa, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Rise Up lending!
Hi, Julie, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at [email protected] or at (855) 609-7473. Thank you for being a Rise Up Lending customer!
Hello Angeleka, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
We appreciate the time you took to share this review. We're happy to know that you found the level of professionalism exceptional. We appreciate your business.
Hi John, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Rise Up Lending!
Thank you for your feedback, Louis! We are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!
Hi Robert! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Rise Up Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
我对 Rise Up Lending 对待我和阿姨的方式感到非常失望和沮丧。
几周来,多名代表告诉我,我的贷款已全额支付。我依赖于这些信息,但后来被告知,由于我从未意识到的“付款退回”,我突然额外欠了 300 美元。这尤其令人担忧,因为由于我的账户涉嫌欺诈,我已经打电话用另一张卡还清了余额。我从未被正确告知任何问题或未结余额。
在整个过程中,我与几位代表进行了交谈,包括玛丽亚、康妮、胡安、拉昆塔、兰迪,最后还与一位主管纳撒尼尔进行了交谈——在几周内我反复要求升级后才联系到他。
我在拉昆塔的经历尤其令人无法接受。她非常粗鲁,不断打断我,当我只是要求确认不再需要进一步付款时,她最终挂断了我的电话——其他代表已经多次告诉过我这一点。
此外,我多次被承诺回电,但从未发生,这增加了我对这家公司的挫败感和缺乏信任。
多次被告知我的贷款已全部还清,但后来却被要求更多的钱,这是完全不可接受和误导的。这种程度的不一致、沟通不畅和不专业的行为令人深感担忧。
我不会向任何人推荐 Rise Up Lending,如果继续就此事联系我,我将向商业改进局提出投诉。
Rise Up Lending 回复2026-04-13
Hi Danielle. Unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (855) 609-7473 so that we can help you. Thank you.
尽管我们在路上遇到了一些坎坷,但 Rise Up Lending 代表在解决问题方面提供了极大的帮助。很高兴与我交谈的最后一位代表打交道。她非常同情我在银行遇到的问题。 我最终关闭了那个支票账户。 每个人都喜欢幸福的结局。
Rise Up Lending 回复2026-04-10
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (855) 609-7473. Thank you again for choosing Rise Up Lending and for being a valued customer. We look forward to serving you again soon!
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
Hi Ashley, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Rise Up Lending!