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Riverbend Consulting

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关于 Riverbend Consulting

数据更新
网站
riverbendconsulting.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
80 条评价
差评回复率
71%(5/7 条)
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商家自述

Riverbend Consulting 是在线卖家和保护行业的领导者。我们的团队由专注于为电子商务卖家解决问题的主题专家组成,其中有十多名直接从亚马逊和沃尔玛聘请的顾问和分析师。我们比其他任何人都更了解暂停和终止流程,尤其是因为我们每个月都会处理 400 多个上诉。从暂停到列表问题,我们的专家会解决阻止卖家在亚马逊或沃尔玛上销售的问题。凭借深厚的平台经验和对结果的关注,我们帮助您将每一次挫折转化为动力。

以上内容由商家自行提供,未经平台核实。

Riverbend Consulting靠谱吗?

Riverbend Consulting(riverbendconsulting.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 100 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 71% 的差评;近 12 个月新增 80 条。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常称赞专业人员深厚的行业专业知识、乐于助人的态度以及针对复杂的帐户暂停挑战提供的明确指导。许多人热烈感谢我们的专注、持续的支持,这些支持成功地恢复了残疾的个人资料,并在极度紧张的时刻带来了巨大的缓解。 一些评论者对偶尔的服务延迟并不满意,指出沟通有时会停滞或需要比预期更长的时间才能取得进展。一些人还认为所提供的援助有时过于重复或最终未能实现预期的最终结果。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

伟大的公司

服务很棒而且非常专业。 Riverbend 非常及时地解决了我们与亚马逊的问题。谢谢你!

Riverbend Consulting 回复2025-11-13

Hello Gary! Thanks for sharing your feedback. It's wonderful to hear that Estefany and our team were able to help clear up Amazon's confusion and secure the release of your funds so quickly! I'm going to pass your kind words along to her and everyone else. We're here for you, so please give us a call if you need our help. Thank you from the Riverbend Family!

已达到卖家中心权限! - 惊人的!

Riverbend 和团队太棒了! 在亚马逊谨慎且错误地删除了我们的卖家中心帐户后,他们能够帮助我们公司重新激活该帐户。 感谢整个团队在不到 1 个月的时间内恢复了我们的特权。

Riverbend Consulting 回复2025-11-05

Hello Michael, Thanks for your kind words and for sharing your fantastic news! When Amazon takes enforcement actions, sometimes their notices are as vague as they are devastating. Nat and our team were happy to help clear up Amazon's misconceptions and concerns with perseverance and clear communication within a few weeks. We wish you the best as you move forward. If you need us again, we're here for you! Thank you from the Riverbend Family.

Riverbend 帮助我们重新激活了亚马逊账户

Riverbend 帮助我们进行了非常专业的上诉,并在整个上诉过程中与我们保持联系,直到我们的 Amazone 卖家帐户重新激活。 Riverbend 的回复非常及时,我们对他们为我们的帐户重新激活提供的帮助感到非常高兴。

Riverbend Consulting 回复2025-10-29

Hello Brandon, Thank you for your kind words and feedback. I know Rick and our whole team were over the moon when we saw Amazon had reinstated the account after months of showing them their errors. Persistence is crucial when Amazon is being stubborn, and we appreciate you sticking it out. Please don't hesitate to reach out if we can assist again. We're just a call away. Thank you from the Riverbend Family!

优质的服务解决了我们的…

优质的服务解决了我们的不真实案件。

Riverbend Consulting 回复2025-10-29

Hello Tiyanyi! Thank you for sharing your feedback! Seeing your ASINs cleared of accusations after Amazon originally rejected your evidence of authenticity is so gratifying. Thank you for trusting us with your issue. Please reach out again if you need us. We're here for you! Thank you from the Riverbend Family!

很棒的体验

非常棒的体验,我们在 2 个月内就找回了我们的帐户,该帐户自过去 4 个月以来就被禁止了。他们太棒了,里卡多和所有其他团队,竖起大拇指

Riverbend Consulting 回复2025-10-22

Hello Faheem! Thank you for your review! Ricardo and the whole team were excited to see your reinstatement. When Amazon mis-identifies restricted products, they can sure be stubborn about looking at the evidence, even when you have everything they need for the right decision. Persistence and diligence is key! I'm glad that you partnered with us for your appeal. Please give us a call if you need us again. We're here for you!

获得我的亚马逊的救星......

恢复我的亚马逊账户的救星!他的专业知识、耐心和清晰的沟通使紧张的情况变得容易多了。他们努力解决问题,让我了解每一步的最新情况。我非常感谢他的帮助并强烈推荐他的服务!

Riverbend Consulting 回复2025-10-22

Hello Amy, Thank you for sharing your experience and for your kind words! Luis and the team were so glad to see your account back up and running again after the stress Amazon put you through. If you need assistance again, please don't hesitate to get in touch. Thank you from the Riverbend Family!

我已无计可施

我已经无计可施了。我的 Kindle 账户被终止,他们也不会回复我的任何电子邮件。我很快就失去了客户。 我联系了河湾。他们没有做出任何承诺,但他们向我保证他们可以帮助我。他们采访了我,对出了什么问题进行了评估。他们提出了一份精心设计的呼吁,我阅读并批准了。 前两次上诉均被驳回。但第三次上诉却做到了。我又回来了我的客户很高兴。更好的是,Riverbend 给了我明智的建议,告诉我如何从一开始就避免被解雇。 Riverbend 获得了我的 10 星评级! 照明国际出版公司 托尼·C·穆赫兰

Riverbend Consulting 回复2025-10-10

Hello Toney, Thanks for the kind and enthusiastic feedback! Kindle issues can feel impenetrable, and every day an account is down means losing attention and momentum when you should be growing your audience. James and the team were thrilled to hear that you are back up and able to share your work with your customers again. If you run into another roadblock, we're just a call away! Thank you from the Riverbend Family!

帐户转换帮助

詹姆斯每周都会打电话指导我们完成帐户转换流程。他们还帮助找到了让亚马逊回答我们请求的替代方法。

Riverbend Consulting 回复2025-10-08

Hello Jaime, We're very happy to have helped make your account transition a smooth experience, and we wish you all the best as you continue Selling on Amazon! We're here when you need us, so just give us a call. Thank you from the Riverbend Family!

Riverbend 帮助恢复了亚马逊的关闭状态

由于亚马逊方面的错误,我们的亚马逊账户被暂停后,我们来到了 Riverbend。经过四个月与亚马逊支持人员无休止地来回发送电子邮件之后,我们一无所获。 Riverbend介入并设法解决了这个问题! 尽管我们从未真正从亚马逊那里得到关于问题所在的明确解释,但感谢 Riverbend(尤其是 Jarrett 和 James),我们终于恢复上线并开始营业。他们的专业知识和坚持确实带来了改变。强烈推荐!

Riverbend Consulting 回复2025-10-08

Hello from Riverbend! It can be incredibly frustrating when Amazon isn't giving clear answers, but persistence and a good strategy is the key! James, Jarrett, and the whole Riverbend Team are so happy to see you back up on Amazon! Don't hesitate to call on us id you need help again. We're here for you! Thank you from the Riverbend Family

一次又一次

Riverbend一次又一次地交付成果。 感谢埃斯特法尼的帮助

Riverbend Consulting 回复2025-09-23

Hello From Riverbend! Thanks for your kind words. Estefany enjoyed working with you, and we're all really pleased to see your account back up and running. Keep us in mind if you run into difficulties again. We're here to help! Thanks from the Riverbend Family!

与马特一起工作真的感到很幸运……

与来自 Riverbend 的 Matt 和他的团队合作感到非常幸运。我的生意基本上结束了,直到他们让我们重新开业。一流企业!

Riverbend Consulting 回复2025-09-23

Hello Jeff, Thank you for sharing your kind words. The news about your reinstatement was so great to hear! Especially in cases where Amazon is being opaque and stubborn for months, persistence truly pays off. Matt and his team were thrilled over your win. If you should ever need us again, just give us a shout! We're here for you. Thank you from the Riverbend Family!

真是浪费时间!

真是浪费时间! 他们最初是通过电话联系的。答应了我很多事情,然后消失了一段时间,没有回复 WhatsApp 或电子邮件。然后两三周后突然再次出现,再次问我同样的问题,因为嗯……他们很混乱。然后我又一个月没有消息了。 我又发了一封电子邮件,明确表达了我的担忧。没有答案。 我建议避开这家公司。他们太可笑了。 我的对话者一直是乔纳森·戈林。

Riverbend Consulting 回复2025-09-22

Thank you for writing and sharing your experience, and we're sorry for the confusion! Trustpilot's system doesn't allow us to see anything more than your first name, so we were unable to locate your contact record and investigate. Please email us at [email protected], and we'll reach out as soon as possible. Thank you from the Riverbend Family!

受到推崇的

Riverbend 最近帮助我们在非常紧迫的时间内解决了一个案例。我的代表 Sunnie 在整个过程中知识渊博且专业。她设定了切合实际的期望,工作迅速,并最终及时提出了解决方案。我只希望我们能在每一个案件上与她合作。 过去我们曾使用 Riverbend 处理过多个案例,有些成功,有些则失败。结果实际上取决于您面临的情况。也就是说,河湾站在你这边是一个巨大的优势。他们赢得了我们的推荐和我们持续发展的业务

Riverbend Consulting 回复2025-09-23

Hello Charles, We're so happy to see your review. I know Sunnie was happy to help you navigate through your account appeal with the kind of urgency you needed, and we were all extremely excited to hear the great news from Amazon. Remember: if you ever need us, we're just a phone call away. Thank you from the Riverbend Family!

支付了2000美元,只退了一半

我与 Riverbend Consulting 的案例与亚马逊账户第 3 条问题有关。 2025 年 3 月,我为他们的帮助支付了 2,000 美元。没有人提出上诉,我的帐户仍然被封锁。 分配给我的第一个特工是罗杰,但后来我得知他不再在那里工作。三个月后,即2025年6月,我被分配到Sandreu,在我看来,她似乎没有处理如此复杂案件所需的经验。当时,我要求他们停止并要求退款。 在接下来的几个月里,我与几位员工(乔、塔拉、杰克等)进行了沟通。多次承诺退款,甚至告诉我已经转账,但钱始终没有到账。 我在不同平台发表评论后,公司终于联系了我。 2025 年 9 月 3 日,经过六个月的等待,我收到了 1,000 美元的部分退款。 在我的第 3 部分案例中,没有进行任何具体工作,并且根据我的经验,Riverbend 似乎没有准备好处理此类情况。我相信全额退款以及对损失时间的补偿是公平的结果。

成功恢复!

这个过程充满压力,但 Riverbend 让我恢复了原职! 对结果非常满意。如果升级自己陷入停滞,绝对推荐他们。我肩上的担子减轻了很多。

Riverbend Consulting 回复2025-09-12

Hello B, and thank you for sharing your experience! When Bryan told us about your success, everyone was extremely happy to hear about it. I know how much this was troubling you, so I'm so grateful to see your resolution. Please feel free to reach out if there's ever anything we can do for you. Thank you from the Riverbend Family!

对我的品牌的惊人支持......

对我的品牌申请的惊人支持。

Riverbend Consulting 回复2025-09-12

Hello and thank you for your kind words! I'm happy the team was able to assist with your ungating effort. Amazon denials can make you feel like no one cares or is looking out for you. I'm grateful you trusted us with such an important issue for your business. Thank you from the Riverbend Family!

五星级服务

五星级服务。与我们合作,直到我们就亚马逊侵权问题达成全面解决方案。 肯定会推荐。

Riverbend Consulting 回复2025-09-05

Hello Russell, Thank you for your kind words and for trusting us with your issue. I know Rick is glad to see your product back up on the site! Please don't hesitate to reach out if we can be of assistance again. Thank you from the Riverbend Family!

亚马逊补偿分摊成功返还

Riverbend 很快就掌握了我问题的范围和紧迫性。他们通过详细的内容和说明指导我完成对问题提出上诉的步骤。他们了解升级的过程,因为需要经过几个级别的上诉才能获得我所寻求的报销。整个过程大约持续了5周。我对对问题和整个过程的及时答复感到非常满意。这是我第二次使用 Riverbend 的服务来解决亚马逊的主要问题。我对这两种情况都非常满意。

Riverbend Consulting 回复2025-08-29

Hello Kenneth and Joyce, Thank you very much for the kind words! Seeing your feedback is so gratifying, and I know James and the whole team were excited to see your FBA issue fixed and your funds returned! Please let us know if there's anything else we can do to help. We're here for you. Thank you from the Riverbend Family!

令人难以置信的客户服务

我向 Riverbend 寻求帮助,以处理亚马逊的待处理帐户停用问题,就在他们开始工作之前,亚马逊奇迹般地接受了我的上诉。 Riverbend 非常诚实地退还了我支付的全部费用,没有任何疑问或拒绝。这家公司有真正的诚信。

Riverbend Consulting 回复2025-08-29

Hello Jason, Thank you for sharing your experience and your thoughtful and kind words. We're all happy to see that your account issue was cleared up so swiftly, We're here for you should you ever need us! Thank you from the Riverbend Family!

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