Hello Gary!
Thanks for sharing your feedback. It's wonderful to hear that Estefany and our team were able to help clear up Amazon's confusion and secure the release of your funds so quickly! I'm going to pass your kind words along to her and everyone else.
We're here for you, so please give us a call if you need our help.
Thank you from the Riverbend Family!
Hello Michael,
Thanks for your kind words and for sharing your fantastic news! When Amazon takes enforcement actions, sometimes their notices are as vague as they are devastating. Nat and our team were happy to help clear up Amazon's misconceptions and concerns with perseverance and clear communication within a few weeks.
We wish you the best as you move forward. If you need us again, we're here for you!
Thank you from the Riverbend Family.
Hello Brandon,
Thank you for your kind words and feedback. I know Rick and our whole team were over the moon when we saw Amazon had reinstated the account after months of showing them their errors. Persistence is crucial when Amazon is being stubborn, and we appreciate you sticking it out.
Please don't hesitate to reach out if we can assist again. We're just a call away.
Thank you from the Riverbend Family!
Hello Tiyanyi!
Thank you for sharing your feedback! Seeing your ASINs cleared of accusations after Amazon originally rejected your evidence of authenticity is so gratifying.
Thank you for trusting us with your issue. Please reach out again if you need us. We're here for you!
Thank you from the Riverbend Family!
Hello Faheem! Thank you for your review!
Ricardo and the whole team were excited to see your reinstatement. When Amazon mis-identifies restricted products, they can sure be stubborn about looking at the evidence, even when you have everything they need for the right decision. Persistence and diligence is key! I'm glad that you partnered with us for your appeal.
Please give us a call if you need us again. We're here for you!
Hello Amy,
Thank you for sharing your experience and for your kind words! Luis and the team were so glad to see your account back up and running again after the stress Amazon put you through.
If you need assistance again, please don't hesitate to get in touch.
Thank you from the Riverbend Family!
Hello Toney,
Thanks for the kind and enthusiastic feedback! Kindle issues can feel impenetrable, and every day an account is down means losing attention and momentum when you should be growing your audience.
James and the team were thrilled to hear that you are back up and able to share your work with your customers again.
If you run into another roadblock, we're just a call away!
Thank you from the Riverbend Family!
Hello Jaime,
We're very happy to have helped make your account transition a smooth experience, and we wish you all the best as you continue Selling on Amazon!
We're here when you need us, so just give us a call.
Thank you from the Riverbend Family!
Hello from Riverbend!
It can be incredibly frustrating when Amazon isn't giving clear answers, but persistence and a good strategy is the key! James, Jarrett, and the whole Riverbend Team are so happy to see you back up on Amazon!
Don't hesitate to call on us id you need help again. We're here for you!
Thank you from the Riverbend Family
Hello From Riverbend!
Thanks for your kind words. Estefany enjoyed working with you, and we're all really pleased to see your account back up and running.
Keep us in mind if you run into difficulties again. We're here to help!
Thanks from the Riverbend Family!
与来自 Riverbend 的 Matt 和他的团队合作感到非常幸运。我的生意基本上结束了,直到他们让我们重新开业。一流企业!
Riverbend Consulting 回复2025-09-23
Hello Jeff,
Thank you for sharing your kind words. The news about your reinstatement was so great to hear!
Especially in cases where Amazon is being opaque and stubborn for months, persistence truly pays off. Matt and his team were thrilled over your win.
If you should ever need us again, just give us a shout! We're here for you.
Thank you from the Riverbend Family!
Thank you for writing and sharing your experience, and we're sorry for the confusion!
Trustpilot's system doesn't allow us to see anything more than your first name, so we were unable to locate your contact record and investigate.
Please email us at [email protected], and we'll reach out as soon as possible.
Thank you from the Riverbend Family!
Hello Charles,
We're so happy to see your review. I know Sunnie was happy to help you navigate through your account appeal with the kind of urgency you needed, and we were all extremely excited to hear the great news from Amazon.
Remember: if you ever need us, we're just a phone call away.
Thank you from the Riverbend Family!
Hello B, and thank you for sharing your experience!
When Bryan told us about your success, everyone was extremely happy to hear about it. I know how much this was troubling you, so I'm so grateful to see your resolution.
Please feel free to reach out if there's ever anything we can do for you.
Thank you from the Riverbend Family!
Hello and thank you for your kind words!
I'm happy the team was able to assist with your ungating effort. Amazon denials can make you feel like no one cares or is looking out for you. I'm grateful you trusted us with such an important issue for your business.
Thank you from the Riverbend Family!
Hello Russell,
Thank you for your kind words and for trusting us with your issue. I know Rick is glad to see your product back up on the site! Please don't hesitate to reach out if we can be of assistance again.
Thank you from the Riverbend Family!
Hello Mike,
Thank you for your very kind words! I'm happy to hear from Rick that your FBA issue was resolved, and I'll be happy to share your feedback with the team.
Please know we're here for you whenever you need us!
Thank you from the Riverbend Family!
Hello Kenneth and Joyce,
Thank you very much for the kind words! Seeing your feedback is so gratifying, and I know James and the whole team were excited to see your FBA issue fixed and your funds returned!
Please let us know if there's anything else we can do to help. We're here for you.
Thank you from the Riverbend Family!
Hello Jason,
Thank you for sharing your experience and your thoughtful and kind words. We're all happy to see that your account issue was cleared up so swiftly,
We're here for you should you ever need us!
Thank you from the Riverbend Family!