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家居与园艺

Rosaholics

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关于 Rosaholics

数据更新
网站
rosaholics.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
95%(18/19 条)
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商家自述

我们的故事花朵是大自然最好的创造,它们给我们带来惊奇和愉悦的情感。玫瑰狂 (Rosaholics) 的历史可以追溯到 2000 年代初。对鲜花的热爱和传播这种美丽的愿望影响了该品牌的创建。这一切都始于拥有最佳条件的独特温室。阳光和投入的灵魂和力量帮助我们开始了这项工作。种植最好的玫瑰使我们能够发展并超越美丽的天赋。家庭农场多年来一直种植生态花卉。这种方法保证了玫瑰的品质和新鲜度。我们关心每一位客户,因此我们的鲜花质量非常上乘。在您下订单之前,鲜花就开始组装。专业花艺师将他们的心血投入到每一种花艺中,使其无与伦比。我们向 87 个国家/地区提供令人难以置信的美丽和新鲜的鲜花。全部购买产品和服务的独特功能列表。我们致力于维护我们的客户服务并保持我们的鲜花质量。 Rosaholics 为美丽的客户评价感到自豪,并努力改善您选择鲜花的体验。当您选择我们时,您就选择了高品质的鲜花及其卓越的品质和新鲜度。我们的每一朵花都品质卓越,给您最好的情感。其迷人的外观和气味将为您带来长久愉悦的情绪。在选择鲜花和玫瑰时,您可以注意令人惊叹的布置。他们每个人都拥有永恒而美妙的外观。花店竭尽全力创造的不仅仅是一件作品,而是一件艺术品。稀有花朵黑玫瑰长玫瑰我们提供个性化花束服务。我们可以帮助您将花卉愿景变为现实。使用最好的玫瑰,我们将为您创造绝对的奇迹,给您无与伦比的体验。除了美丽完美的鲜花,我们还使用当季的鲜花和玫瑰。这种方法可以让您享受新鲜、季节性和美丽的布置。我们仅使用可生物降解或环保的包装。我们始终关心客户的舒适度和环境。我们还通过环保交付来保护环境。我们努力将高品质的鲜花准时运送到您方便的地点。我们如何确保质量为了确保您获得卓越的品质和新鲜度,我们精心照料鲜花。 Rosaholics 的见证表明我们所做的一切都是正确的,并且正在朝着正确的方向前进。在受控的理想条件下种植生态花卉,保证了它们的优质品质和新鲜度。我们仔细检查每朵花的质量。鲜花的质量控制是我们的首要任务,以便您得到最好的。我们只与有经验的专业花店合作。我们对每一束最好的玫瑰花的每种成分和质量都充满信心。对鲜花的持续护理进行监控是强制性的。持续的加工和护理保证了玫瑰的品质和美丽的外观。环保的包装让您得到完美的布置。选购鲜花

以上内容由商家自行提供,未经平台核实。

Rosaholics靠谱吗?

Rosaholics(rosaholics.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 102 条用户评价,属于家居与园艺分类,口碑良好。77% 的评价为 4 星及以上,15% 为 1 星;商家回复了 95% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-08-12。

评价综述

AI 生成

评估了 348 条评论,评论者对这家公司的体验非常好。消费者经常称赞我们精选的令人惊叹和独特的华丽玫瑰,这些玫瑰始终新鲜,包装精美,随时可以在任何有意义的庆祝活动中展示。人们注意到,保护性包装非常安全,确保脆弱的茎在整个运输过程中保持完全无损、健康和充满活力。 然而,一些客户也注意到了意外交货延迟的令人沮丧的问题,导致重要里程碑的货物晚了几天到达。一小部分评审员还遇到了收到的花束枯萎或损坏的问题,以及偶尔出现的人工着色导致花瓣严重变形的问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我给我妻子买了一些老式小马……

我给我的妻子买了一些老式小马,她很喜欢它们,我还买了玫瑰。我还有一堆其他的东西。 始终清新迷人的香气,持久 总的来说,最好的体验直接来自于农场在几次订单后的快速发货,他们确保为您提供终身免费送货。

Rosaholics 回复2026-05-07

Hi Ruslan, Thank you so much for your amazing support. We’re happy to hear your wife loved the roses. It means a lot to know you continue enjoying the freshness, scent, and overall experience. Cheers! Logan

交货日期

在结帐几朵玫瑰时,我的交货日期从周五(免费送货)到周六(20 美元运费)反复更改。 客户服务表示,周五送货不再可用,尽管在结帐前它仍然显示为一个选项。尽管我下了六个订单,他们也没有提供任何住宿或抵消额外费用。为了避免额外收取 120 美元的未列出运费,我必须测试多个选择并每次结账,以确定哪些交货日期实际上可用。 此外,我被告知周五交货不再作为我选择的玫瑰的选项。然而,在两个不同的设备上检查后,并不准确。

Rosaholics 回复2026-05-05

Hi Crystal, Thank you for your detailed feedback. We truly value the time you've spent with us over the years. We understand how frustrating it must have been to see Friday appear as an option, only for it to update to Saturday with an additional fee at checkout. For the specific roses you selected, delivery was only available for May 9th, and we regret that this was not reflected more clearly earlier in the process. We’re actively reviewing this behavior to ensure availability is communicated more consistently and transparently. We also recognize that placing multiple orders made this experience more time-consuming than it should have been. Your feedback has been shared with our team so we can improve both clarity and the overall checkout experience. Please feel free to reach out to us directly. We’d appreciate the opportunity to assist you further and make this right moving forward. Kind regards Logan

目前还没有花!!

我于 2026 年 4 月 24 日订购了鲜花,送往殡仪馆以纪念已故的同事。交货时间定于 2026 年 4 月 30 日。花从未到达。葬礼于 2026 年 5 月 1 日举行。送花推迟至26年5月1日中午12点。葬礼来了又去,鲜花从未到达。现在计划于 2026 年 5 月 4 日交付。客户服务没有接听,而是指示我发送电子邮件。我现在收到更新消息,鲜花将于 2026 年 5 月 4 日送达。当他们到达目的地时,他们可能已经死了……就像我的同事一样!谢天谢地什么也没有!再也不会了! 无需送货。葬礼结束了,我的同事安息在最后的地方

Rosaholics 回复2026-05-05

Hi Shanice, We’re very sorry for the loss of your co-worker and understand how important it was for the flowers to arrive on time. We also recognize how frustrating the delays were, especially given the occasion. That said, after reviewing the situation, a resolution was provided and accepted on your end. We always aim to handle concerns fairly and promptly, and while we respect your experience, feedback like this has a lasting impact. We do appreciate the opportunity to have addressed your case. Best Logan

绝对美丽的玫瑰

绝对美丽的玫瑰。我从 Roseholics 订购了 100 朵长茎黄玫瑰,它们非常完美。颜色鲜艳,茎粗壮优雅,整体呈现令人惊叹。它们到达时看起来新鲜、饱满,正如我所希望的那样。 这些玫瑰使一份非常有意义的礼物变得更加特别。我肯定会再次从 Roseholics 订购,并向任何寻找高品质、美丽玫瑰的人强烈推荐它们。

Rosaholics 回复2026-05-05

Hi DeMarco, Thank you for such a thoughtful review; we really appreciate you sharing your experience. We’re glad to hear the roses arrived just as you envisioned. Knowing they helped make a meaningful gift even more special is exactly what we hope for with every order. Thank you for your recommendation and trust. We’d be happy to send more your way anytime. 🌹 Warmly Logan

我已经记不清有多少次了……

我已经记不清向你们订购过多少次了。 我想说的是,你每次都超越了1000%。非常令人耳目一新,很少能从任何事物中看到这样的一致性。

Rosaholics 回复2026-05-05

Hi Michael, Thank you so much for your continued trust; it truly means a lot to us. Consistency is something we care deeply about, so hearing this from you makes it all worth it. We look forward to many more moments with you! Warmly Logan

一切都做得非常…

一切都做得非常专业。过程非常简单。当我需要送玫瑰时,他们送了我的玫瑰。而且整个过程都是透明的。您可以跟踪您的订单,因为他们可以随时让您准确知道订单的位置。我肯定会再次使用 Rosaholics。

Rosaholics 回复2026-05-05

Hi Hue, Thank you for your kind words; we really appreciate you taking the time to share your experience. We’re glad everything felt smooth, transparent, and right on time. It means a lot to know you’ll be coming back, and we look forward to your next experience! Cheers Logan

客户服务差

找到了完美的生日礼物鲜花,并订购在某一天送达。请注意,我提前一周多订购了它们,以确保它们成功。这是我第一次没有按要求的日期送花。收到跟踪信息几天后,我收到通知,他们现在将在我订购日期后 3 天到达。当我联系该公司时,我被告知忽略 UPS 跟踪,因为这是一个小故障,并且放心,它们会提前发货以到达要求的日期。现在已经过了截止日期,我被告知如果货物在请求日期的 24 小时内到达,他们不会退款。糟糕的服务!为什么有人会订购鲜花在某一天送达,并同意鲜花在当天/活动结束后出现?不推荐,特别是如果您在特定日期之前需要它们。

Rosaholics 回复2026-04-30

Hi Cassandra, Thank you for your feedback. We understand how important it is for flowers to arrive in time for a special occasion, and we recognize how this situation may have felt. That said, we’d like to clarify that your order was prepared and shipped on time, and successfully delivered within the 24-hour delivery window outlined in our terms at checkout. While we know the requested date was significant, this window exists precisely because unexpected carrier or logistics delays can occur, regardless of how far in advance an order is placed. We also want to gently note that advance ordering helps with preparation, but it does not eliminate the possibility of transit disruptions. For this reason, our delivery policy is shared clearly before purchase, so customers can review or reach out if timing is especially critical. We’re sorry for any frustration this caused and appreciate the opportunity to provide additional context. Sincerely Logan

我真的很失望

我对 Roseaholics 最近的订单感到非常失望。 我以前从他们那里订购过并且有很好的体验,这就是为什么这如此令人惊讶。这次,送来的玫瑰上还带有刺——我在处理插花时割伤了手指,这种情况绝对不应该发生在这样的产品上。 最重要的是,与广告上的相比,整体安排显得仓促且糟糕。它没有反映我根据过去的订单所期望的质量。 最令人沮丧的是缺乏责任感。我联系了客户服务人员,但他们不愿意提供退款或妥善解决该问题。 对于一个定位高端的品牌来说,这种体验远远低于预期。我希望他们今后能更加认真地对待质量控制和客户关注的问题。

Rosaholics 回复2026-04-30

Hi Tae, Thank you for sharing your feedback. We’re sorry to hear that this experience felt disappointing, especially after a prior positive order. That said, we’d like to provide some important context that may not be reflected in your review. Roses are a natural product and may retain small thorns depending on the variety and handling preferences. We understand your concern, and when you contacted us, our team responded promptly and provided multiple resolution options as part of our standard support process. We always aim to handle every situation with care, fairness, and clear communication. While we respect your perspective, the record shows that your case was addressed thoroughly and in line with our policies. We appreciate your time and the opportunity to clarify this matter. Best Logan

交货很好,不幸的是她坏了……

送货很棒,可惜送花后她就和我分手了

Rosaholics 回复2026-04-27

Hi Percy, Thanks for sharing this; we’re really sorry to hear how things turned out. That’s never an easy situation. We’re glad the delivery went smoothly, even if the moment didn’t land the way you hoped. If you ever need help picking something for a different occasion down the line, we’re here. Sincerely Logan

这些花真是太漂亮了

这些花非常漂亮。我从来没有养过花瓣末端有小波纹的玫瑰。 它们装在一个长盒子里,里面有另一个小盒子,用来保护玫瑰本身。 尽管佛罗里达州在分娩过程中非常温暖,但它们并没有枯萎或任何其他东西。 我把它们放在加了一些冰块的水中,没有植物性食物,它们持续了将近 20 天! 我收到这些是我的愿望清单上的一件物品,我不敢相信它们到达时有多漂亮。我将它们保留在我的愿望清单上,也许将来会选择另一种颜色。美丽的玫瑰! ❤️🌹

Rosaholics 回复2026-04-27

Dear Barbie, Thank you so much for your kind words. We really appreciate you taking the time to share your experience. We’re glad the roses arrived safely and that you enjoyed their unique ruffled petals. It means a lot to know they’ve made it onto your wish list; we’d love to send you another color in the future. 🌹 Wam regards Logan

布鲁斯

我的妻子很喜欢蓝玫瑰,因为它们。感谢您迅速而细致的服务。我女儿现在要的是长茎粉红色的。快回来吧...

Rosaholics 回复2026-04-15

Hi Shunard, Happy to hear the blue roses were a hit. We appreciate you giving us a try, and we will be here to help you create many more memorable moments. Warmly, Logan

花朵虽绚丽,但不长久……

花很漂亮,但花期不长。

Rosaholics 回复2026-04-15

Hi Stephen, Thank you for your review! We're happy they made a beautiful impression. As fresh blooms, their lifespan can vary slightly, and we'd like to learn more about your case. When you have a moment, please reach out to us with pictures at [email protected]. We'll be happy to help! Sincerely Logan