Thanks, Paul! We're glad you're pleased with the cabinets. We agree the written instructions could be clearer, and our assembly videos for each collection are much easier to follow. We're not quite sure what you mean regarding the hinge holes and shelves, but we'd be happy to look into it.
Thank you for taking the time to leave such a detailed review. We’re glad you’re happy with the quality and appearance of your cabinets.
We appreciate your feedback about the written instructions and understand the frustration. Our assembly videos on the product pages provide clearer step-by-step guidance, including installation of the drawer glides and hardware, so we recommend watching them before assembly. We’ll also pass your comments about the written instructions along to the manufacturer.
Although we don’t control the photo options on review sites, we do feature customer photos on our website.
We hope the rest of your assembly goes smoothly. If you have any questions or run into any issues, please reach out—we’ll be happy to help.
Thanks, Sergio! We really appreciate your continued business and the kind words about Zack and our team. We're glad to hear you've had a great experience, and we look forward to working with you again!
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Vanessa · 写过 4 条评价 · 已认证 · 体验于 2026-05-27 ·
★★★★★
易于订购且易于安装
易于订购且易于安装。非常适合我们的小厨房。橱柜很坚固,看起来很棒。此外,交付是无缝的。
RTA Wood Cabinets 回复2026-07-27
Thanks, Vanessa! We're glad you loved the quality and appreciate your feedback!
Thank you, Jules! We're so glad you love your cabinets and that they arrived safely. We truly appreciate your patience and are thrilled they exceeded your expectations. Enjoy your new Kitchen!
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Paul Mendez · 写过 1 条评价 · 已认证 · 体验于 2026-05-18 ·
★★★★★
优质木材和硬件
优质木材和硬件。易于组装。我们将再次订购。
RTA Wood Cabinets 回复2026-07-27
Thanks, Paul! We're glad you loved the quality. We appreciate your business and look forward to your next order!
Thank you for your review, Robert! We're glad to hear you felt comfortable purchasing from us online and that your overall experience was a good one.
For 36" deep islands, the standard approach across the industry is to use 30" high wall cabinets on the back of base cabinets. Since wall cabinets don't include toe kicks, they're installed on a 4½" platform that's built on-site and then wrapped with toe kick to create the finished look. We appreciate your feedback and will look at doing a better job communicating this during the ordering process. Thank you again for choosing RTA Wood Cabinets!
Thank you for your review! We're glad to hear you're happy with the cabinets
The plastic corner brackets used on some cabinet lines are there to help keep the cabinet square during transit. Once assembled, the metal brackets and wood glue provide the cabinet's strength, so you shouldn't have any issues with durability. We appreciate your feedback and hope you enjoy your cabinets!
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Mikil · 写过 2 条评价 · 已认证 · 体验于 2026-02-16 ·
★★★★★
良好的沟通和橱柜是……
沟通良好,柜子质量好
RTA Wood Cabinets 回复2026-07-01
Thank you, Mikil! We really appreciate your 5-star review!
Thank you for your feedback, Trey. We're glad to hear you were happy with the quality of the cabinets and that assembly went smoothly.
The Amesbury Mist is listed on our website as a stained finish, and while we do our best to accurately represent the color, it can appear differently on different screens. That's why we always recommend ordering a refundable sample door before purchasing, especially for stained finishes.
Regarding shipping, your order was picked up from the warehouse on Monday afternoon, and we sent you the tracking information Tuesday morning once it became active. If the carrier moved your delivery date up, we apologize for the inconvenience. If you had reached out to us, we would have contacted the carrier and done our best to have the delivery rescheduled.
Thank you, Juston! We're glad you're happy with the cabinets and your new kitchen. We appreciate your patience with the shipping issue and are happy we could help get it resolved. Enjoy your new kitchen!
Thank you, Davin! We're glad you had a great experience and are happy with the quality of the cabinets. We appreciate your business and look forward to helping with your next project!
Thank you for your feedback. We're glad you were happy with the cabinet quality and design process.
We apologize that the delivery truck arrived without a liftgate, as all residential deliveries are scheduled with liftgate service. Our deliveries are curbside, since the trucks used are often too large to access residential driveways, but the liftgate should have been available to safely unload the shipment. Regarding the crown molding, one piece was mistakenly omitted from the original order. Since only 60" was needed, we provided a 84" piece with your approval, though we would have gladly sent a full-length piece if preferred.
We appreciate your business and thank you for sharing your experience.
Thank you for your feedback. We're glad you were happy with the cabinet quality and design process.
We apologize that the delivery truck arrived without a liftgate, as all residential deliveries are scheduled with liftgate service. Our deliveries are curbside, since the trucks used are often too large to access residential driveways, but the liftgate should have been available to safely unload the shipment. Regarding the crown molding, one piece was mistakenly omitted from the original order. Since only 60" was needed, we provided a 84" piece with your approval, though we would have gladly sent a full-length piece if preferred.
We appreciate your business and thank you for sharing your experience.