Rugs Direct（rugs-direct.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 202 条用户评价，属于家居与园艺分类，口碑良好。78% 的评价为 4 星及以上，15% 为 1 星；商家回复了 97% 的差评。数据最后更新于 2026-08-10。
快速运输。地毯很漂亮。我想要一张中性地毯，而这正是这张地毯的特色。
Hello, We're so pleased to hear that your rug arrived quickly and that its neutral tone is exactly what you were looking for. We appreciate you sharing your positive experience! The Rugs Direct Team
交货很快！地毯充满活力且美丽。
Hello, We're so happy to hear that your rug arrived quickly and that you find it vibrant and beautiful! We appreciate your positive feedback. The Rugs Direct Team
一拖再拖，我也读了细则，上面没有说我必须回家签收地毯。休息了两天，两周后，我终于收到了地毯，但它完全损坏了。然后我按照电子邮件中的说明进行操作。我发送了一封电子邮件，其中包含所有正确的信息以及仍在等待的所有损坏图片。是的，仍在等待有人告诉我他们收到了电子邮件以及下一步该做什么。
Hello, We sincerely apologize for the multiple delays and the damaged rug you received. We understand your frustration with the delivery process and the condition of the item. We are also very sorry for the lack of communication after you submitted your claim. We are actively looking into this to ensure a prompt resolution and improve our response times. The Rugs Direct Team
优质的产品和快速的交货
Hello, We're so happy you were pleased with the quality of our products and the speed of our delivery. We appreciate your positive feedback! The Rugs Direct Team
地毯很漂亮，很豪华，就像我想要的那样。它比开箱后的照片轻一点。但由于存在两个方向的错觉，吸尘器帮助我让它显示出更黑暗的一面。此外，地毯垫非常适合我的硬木地板，而且根本不会打滑。
Hello, We are delighted to hear that you find the rug beautiful and plush, and that you were able to achieve the desired look. It's also wonderful that the rug pad is perfect for your hardwood floors! The Rugs Direct Team
网站简单。快速的送货服务，最重要的是......优质的地毯，价格惊人。
Hello, We're so happy to hear that our website was easy to use and that you received speedy delivery! We appreciate you noting the great quality and amazing price of our rugs. The Rugs Direct Team
服务快捷，地毯很棒。
Hello, We're so glad to hear you're happy with our fast service and the great rugs you received. Thank you for your positive feedback! The Rugs Direct Team
地毯质量很好，尺寸和重量也符合规定。 垫子同样质量很好，与地毯完美贴合。 两者对于我们的项目来说都是非常好的时机。 我们非常高兴。
Hello, We're so pleased to hear that both the rug and pad met your expectations for quality and fit! It's wonderful that they arrived in good time for your project. We appreciate your positive feedback! The Rugs Direct Team
喜欢我的地毯，它到达速度很快，包装精美。
Hello, We're so happy to hear you love your rug and appreciate your kind words about the fast arrival and excellent packaging! The Rugs Direct Team
地毯与图片相同。交货也很快！
Hello, We're so happy to hear that your rug is identical to the pictures and that you received it quickly! We appreciate you sharing your positive experience. The Rugs Direct Team
购买过程非常棒。该代表很彻底，合作愉快。送货准时，包装完好，送货人员态度愉快，效率高。然而，当我打开地毯时，它已经损坏了。 在展开它之前，我注意到地毯上有一个大的矩形切口，从外面可以看到。 鉴于它的可见度，我不确定它是如何通过质量控制的。我正在协调更换。
Hello, We appreciate you sharing your experience. We are glad to hear about the positive interaction with our representative and the efficient delivery. We sincerely regret that the rug arrived damaged despite our quality control measures. We are actively working to ensure your replacement process is smooth and satisfactory. The Rugs Direct Team
我希望我能给他们零分。我在下单后 5 分钟内取消了订单。但他们仍然向我发送了订单，并要求我支付退货运费。他们还说我不能拒绝这个命令。
Hello, We're truly sorry for this frustrating experience. We understand your concern about the order being sent despite your quick cancellation and the return shipping requirement. We are reviewing our cancellation process to prevent this. The Rugs Direct Team
精彩的产品和快速的交货。这是我第三次从 Rugs Direct 购买，我一直对我的购买感到非常满意。
Hello, We're so happy to hear you're pleased with your purchase and our quick delivery! We truly appreciate your continued loyalty and kind words about your experience. The Rugs Direct Team
及时，包装好，订购方便。另外，我真的很喜欢这张地毯。
Hello, We appreciate your positive feedback! We are so happy to hear that your ordering experience was easy, that your rug arrived in a timely manner and was well packaged, and that you really like it! The Rugs Direct Team
我讨论了几种不同的地毯和颜色，很高兴我订购了这个！颜色很漂亮，很适合我的装饰。地板上有几个小区域并不完全平坦，但一天比一天好。 非常满意
Hello, We're so happy you love the color of your new rug and that it's perfect with your decor! It's great to hear you're very satisfied. The Rugs Direct Team
易于订购 交货很快 肯定会推荐
Hello, We're so happy to hear you found the ordering process easy and that your delivery was speedy! We truly appreciate you recommending us. The Rugs Direct Team
我没有任何问题！地毯很快就来了。地毯很漂亮。
Hello, We are so happy to hear that your rug arrived quickly and that you find it beautiful! We appreciate your positive feedback. The Rugs Direct Team
我订购的第一个样品丢失了，花了30多天才得到更换。6月30日订购了另一个样品，现在7/14没有样品。当我检查跟踪时，它于7月3日在凤凰城（我住的地方有30分钟路程），然后它去了康涅狄格州、俄亥俄州、印第安纳州、密苏里州，然后是堪萨斯州。堪萨斯州之后没有任何信息，但我确信它正在运往欧洲的途中。亚马逊不到 24 小时内就会收到货。也许给杰夫·贝佐斯打个电话
Hello, We are truly sorry to hear about the significant delays and the unusual routing of your sample orders. We understand your frustration with the shipping process and the inconvenience this has caused. We are actively looking into these tracking issues to prevent similar occurrences. The Rugs Direct Team
优质的产品，快速的交货。 颜色就像网站一样。谢谢
Hello, We're so glad to hear you're happy with the product and that the colors were just as you expected! We appreciate your positive feedback about our fast delivery. The Rugs Direct Team
Rugs Direct 始终提供可靠的产品、真实的描述和及时的交货。
Hello, We're so happy to hear that you consistently find our products reliable and true to their description, and that our delivery is always timely! We appreciate your positive feedback. The Rugs Direct Team
共 202 条符合条件的评价