Rugs Direct（rugs-direct.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 202 条用户评价，属于家居与园艺分类，口碑良好。78% 的评价为 4 星及以上，15% 为 1 星；商家回复了 97% 的差评。数据最后更新于 2026-08-10。
我非常喜欢我的新地毯，网上的图片颜色和纹理真实。它们正是我想要的，并且我已经寻找了一年多。
Hello We're so happy you love your new rugs! It's wonderful to hear that the pictures online were true to color and texture, and that they are exactly what you were wanting after looking for over a year. The Rugs Direct Team
送货时遇到一些问题，但他们解决了！
Hello, We're so glad to hear that even with some initial delivery issues, we were able to resolve them to your satisfaction! We appreciate your understanding. The Rugs Direct Team
产品质量很好，与订购的完全一致，很快就到了。
Hello, We are so pleased to hear that your product is of good quality, exactly as ordered, and arrived quickly! We appreciate your positive feedback. The Rugs Direct Team
我喜欢我的新露台地毯！
Hello, We are so happy to hear that you love your new patio rug! Thank you for sharing your positive feedback with us. The Rugs Direct Team
我们今天刚刚打开垫子，它绝对完美。尺寸正是我们订购的，设计甚至比我预想的还要好。我们对这个产品非常满意。
Hello, We're so happy to hear that your mat is absolutely perfect and that the size is just what you ordered! It's wonderful that the design exceeded your expectations. We're delighted you are so pleased with this product! The Rugs Direct Team
我准备下周打开黑白的包装，很兴奋。其他的就等我们厨房装修完成吧！ 很棒的概念，这样我们老年人就不会被地毯边缘绊倒了！ 泰
Hello, We're delighted to hear you're excited about your new rugs! It's wonderful that our design helps prevent tripping hazards, especially for seniors. We appreciate your kind words and patience with your kitchen renovation. The Rugs Direct Team
Hello, We're so happy to hear about your positive experience! It's wonderful that you received a quick response and that your rug is perfect. We appreciate you sharing your feedback. The Rugs Direct Team
他们比承诺的交货期晚了两个多月。 他们每天都会向我发送更新信息，但没有一个包含交付日期或任何有用的信息。 他们在地毯前几个月给我寄来了垫子，所以我不得不把它存放起来。现在看来他们又给我发了第二封。 我希望我没有被收取两次费用。
Hello, We sincerely apologize for the significant delay in your delivery and the frustration caused by the unhelpful updates. We understand your concern about the pad and potential double charges, and we are truly sorry for this inconvenience. The Rugs Direct Team
太感谢了！ 地毯真漂亮！ 而且，能够快速交付一块 10 x 14 英尺的地毯，而且不会损坏我们的前廊，这真是一个真正的好处！ 会再次向贵公司订购！
Hello, We're so happy to hear that your beautiful 10 by 14 foot rug arrived quickly and in perfect condition! We truly appreciate your positive feedback and look forward to your next order. The Rugs Direct Team
易于订购。 及时通知。 颜色真实。正如所描述的。
Hello, We're glad you enjoyed your experience with us. We appreciate your positive feedback! The Rugs Direct Team
速度快，价格便宜，比我想象的要好
Hello, We're thrilled to hear that you found our service fast and the price excellent, exceeding your expectations! We truly appreciate your positive feedback. The Rugs Direct Team
未经授权因有缺陷的商品被收取两次费用 不道德的商业行为。
Hello, We appreciate you bringing this billing issue to our attention. We are concerned about the unauthorized charge and the defective item. We are committed to resolving this for you. The Rugs Direct Team
我们多次从 Rugs Direct 订购小地毯。他们提供的价格的质量是无与伦比的，尤其是在促销活动期间。唯一的问题是——太多很棒的选择！他们让您可以轻松地在房间里在线试用，并且总是按承诺交付且包装精美！我确信我们将来会再次与他们一起购物。
Hello, We're so glad to hear you consistently find great quality and value with our rugs, especially during sales! We understand having many wonderful choices can be a delightful challenge. It's fantastic that our online tools and reliable delivery have made your shopping experience easy and positive. We look forward to serving you again! The Rugs Direct Team
Hello, I am delighted to hear that your area rug arrived quickly and that you were pleased with the delivery experience. We strive to provide quality products along with fast, reliable service, so it is wonderful to know we met your expectations. We truly appreciate your business and your kind comments. If there is ever anything we can assist you with in the future, please do not hesitate to reach out. Thank you again for choosing Rugs Direct. We hope you enjoy your new rug for years to come. The Rugs Direct Team
Hello, We are so happy to hear that you love your new rug! We appreciate your patience and are thrilled it has finally arrived for you to enjoy. The Rugs Direct Team
几周内收到了多封相互矛盾的电子邮件，一张地毯向我收取了三倍的费用，当我打电话时，客户服务很糟糕。 她不听，解释了三遍还是不明白。 我再也不会在这里购物了。
Hello, We are truly sorry to hear about the frustrating experience you've had with multiple emails, incorrect charges, and unhelpful customer service. This is certainly not the standard of service we aim to provide, and we understand your disappointment. The Rugs Direct Team
Hello, I apologize for the inconvenience and disappointment this has caused. To assist you further, could you please provide a few photographs of the damage, including the torn area of the rug and any packaging it arrived in? These images will help us document the issue and review the claim process with the manufacturer. Once we receive the photos, we will review the matter and advise you of the available resolution options as quickly as possible. Thank you for your patience, and I look forward to assisting you. The Rugs Direct Team
运输非常快，包装精美。跟踪方面的重大更新！
Hello, We're so happy to hear that you enjoyed the fast shipping, excellent packaging, and great tracking updates! We appreciate your positive feedback. The Rugs Direct Team
订购很顺利，交货速度非常快，商品与描述的一样，价格优惠，非常高兴
Hello, We are so happy to hear that your ordering experience was smooth, delivery was fast, and the item was as described at a great price! Thank you for your positive feedback. The Rugs Direct Team
当我对交货有疑问时，客户服务非常有帮助且信息丰富。最终成为分开的交货日期。地毯绝对漂亮。肯定会再次从他们那里订购。
Hello, We're so happy to hear our customer service team was helpful and informative regarding your delivery! It's wonderful that you find the rugs absolutely beautiful. We appreciate your positive feedback! The Rugs Direct Team
共 202 条符合条件的评价