Rugs Direct（rugs-direct.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 202 条用户评价，属于家居与园艺分类，口碑良好。78% 的评价为 4 星及以上，15% 为 1 星；商家回复了 97% 的差评。数据最后更新于 2026-08-10。
我对收到地毯和垫子的速度感到惊讶！我以前从未在网上订购过地毯，有点犹豫，但我非常高兴。地毯是羊毛的，它们照亮了我们的卧室和入口大厅。颜色丰富且与网站上的图片相符。我用吸尘器吸过一次，罐子已经满了，但没有任何脱落。垫子质量也很好。非常好👍🏼
Hello, We're so happy to hear how pleased you are with your new wool rugs and pads! It's wonderful that the colors are rich and true to what you saw online, and that they've brightened up your bedroom and entry hall. The Rugs Direct Team
整个过程非常棒。 下订单很容易，产品到达时状况良好。 如果有什么我想要的，那就是订单状态的更多更新，因为大约需要 6-8 周的时间，但除此之外，这是一次很棒的体验，我肯定会再次向他们订购。
Hello, We're delighted to hear that you found the ordering process easy and that your products arrived in perfect condition! We appreciate your feedback regarding more frequent updates on order status, and we're glad you had a great experience overall. The Rugs Direct Team
我们对购买感到非常满意，我们房间里的地毯很漂亮。网站上的颜色是准确的。它以良好的包装及时到达。很棒的经历。
Hello, We're so happy to hear you're pleased with your purchase and that the rug looks beautiful in your room! It's great that the colors were accurate and it arrived in a timely manner. The Rugs Direct Team
首先，我喜欢这些地毯，我也可以为我的女儿订购它们。交货很快
Hello, We're so happy to hear that you love the rugs and that delivery was fast! We appreciate you considering ordering them for your daughter as well. The Rugs Direct Team
这些地毯是我几年前买的。有些污渍，所以决定更换。我买了 2 件。它们很漂亮，脚上很软，而且价格很优惠。对我的购买非常满意！
Hello, We are so happy to hear how much you love your new rugs! It's wonderful that you find them beautiful and soft, and we're glad you were able to get them at a great price. Thank you for your kind words! The Rugs Direct Team
购物、订购和购买地毯非常方便。他们就订单发送了一致的沟通，并且从始至终都是无缝的。对我的购买非常满意！
Hello, We're so happy to hear that shopping, ordering, and buying your rug was very easy! It's wonderful that our communication was consistent and that the entire process, right through to delivery, was seamless. We're delighted you're happy with your purchase! The Rugs Direct Team
产品、客户服务、价值，但请注意，您喜欢，您付款，您接受 24 小时内取消......坚定。 值得，但要聪明，而且优惠👍😁🍎🍀 比尔·艾丽西娅
Hello, We appreciate your valuable feedback and are glad you found our offerings worthwhile. We understand your point about our cancellation policy and strive to be transparent. We are always working to improve our customer experience. The Rugs Direct Team
出色的响应时间 - 立即发送 - 包装很棒 - 质量好 - 但颜色与图片中的鲜艳色调不匹配。 我得到的是暗淡的颜色 - 不是网站上的鲜红色
Hello, We're glad to hear about the excellent response time, prompt shipping, great packaging, and good quality. We sincerely apologize that the colors did not meet your expectations and appeared duller than depicted online. We understand how important accurate color representation is. The Rugs Direct Team
对你们的产品完全满意。 唯一的小问题是找出我们在运输过程中的位置。
Hello, We're so glad you're satisfied with your product! We appreciate you bringing the shipping tracking issue to our attention and will look into ways to improve that experience. The Rugs Direct Team
尽管有大量短信表明订单已发货，但订单仍未送达
Hello, We appreciate you bringing this delivery issue to our attention. We are actively investigating why your order was not delivered despite the updates. The Rugs Direct Team
价格优惠，交货准时
Hello, We are so pleased to hear that you were happy with our pricing and timely delivery. Thank you for your wonderful feedback! The Rugs Direct Team
我随时了解最新的交货状态。非常高兴，我的订单甚至提前到了！美丽的工艺！我喜欢地板布！
Hello, We're so pleased to hear you were kept updated on your delivery and that your order arrived early! We appreciate your kind words about the beautiful craftsmanship of your floorcloth. The Rugs Direct Team
地毯的颜色完全错误。我是服务员，回答你们将如何处理这个问题
Hello, We understand your frustration regarding the rug's color discrepancy. We are actively looking into this issue to find a resolution for you. The Rugs Direct Team
Hello, We're so happy to hear that the rug exceeded your expectations in person! Thank you for sharing your positive feedback with us. The Rugs Direct Team
这块地毯正是我想要的。交货时间非常快。
Hello, We're delighted to hear that the rug was exactly what you were looking for and that the delivery was very quick! We appreciate your positive feedback. The Rugs Direct Team
该地毯被描述为防滑且无需地毯垫。事实并非如此，地毯非常滑而且非常难看。
Hello, We are truly sorry to hear that the rug did not meet your expectations regarding its non-slip description and appearance. We appreciate you bringing these concerns to our attention. We are always working to improve our product descriptions and quality. The Rugs Direct Team
灰色发货速度。
Hello, We are so pleased to hear that you had a positive experience with our delivery speed. We appreciate you taking the time to share your feedback! The Rugs Direct Team
很棒的地毯。快速运输。
Hello, We are so pleased to hear you are happy with your rug and our fast shipping! Thank you for sharing your positive experience. The Rugs Direct Team
很棒的客户服务。 尽管样品中的 SKU 编号存在冲突，但仍帮助验证信息和订单是否正确。 交货也及时。
Hello, We're so pleased to hear that our customer service was great and that we were able to help verify your order details accurately. It's wonderful to know that your delivery was timely as well! The Rugs Direct Team
产品质量差，并收取退货费用。
Hello, We appreciate you sharing this feedback. We are reviewing our product quality and return process to prevent this. The Rugs Direct Team
共 202 条符合条件的评价