Thanks so much for your feedback, Richard! We're glad we could make things right, and we truly appreciate your understanding and support. Looking forward to your next order!
在与之前的供应商发生问题后,Rush Order Tees 已经成为我的棒球锦标赛球衣供应商三年了。他们给我的锦标赛运营带来了多么大的变化啊。每件商品始终都是最高质量的,并且总是准时到达,即使我有延误,并且必须在非常紧张的交货窗口内加急。埃文是我的首选代表。他反应敏捷、善解人意,并且总是能针对我向他提出的任何问题提出完美的解决方案。底线:当我从 Rush Order Tees 订购衬衫时,我睡得像个婴儿,因为我知道,无论如何,它们都会准时到达,而且它们将是完美的!
RushOrderTees 回复2025-07-25
Thanks for sharing this, David! We're so glad you've had such consistently great experiences, and that Evan has been there to help every step of the way. It means a lot to be part of your tournament success!
Hi Jonah,
We’re truly sorry for the frustration and disappointment you experienced with your recent order. We completely understand how important your delivery date was, and we regret that we were unable to meet your expectations—especially after you paid for rush service.
We want to sincerely apologize for the miscommunication you encountered regarding the shipment status. While we did ultimately issue a refund, that does not excuse the experience you had, and we're actively reviewing this internally to ensure our team provides accurate and transparent updates at every step.
We appreciate your feedback and are committed to doing better. If you’d be open to discussing this further or helping us understand more about how we can improve, please feel free to reach out directly at [email protected].
Sincerely,
Alyssa, Customer Experience Manager
Thanks for sharing this, Tajuana! We’re glad Heather and Brian took great care of your bulk order needs and that the team met your expectations. We appreciate your support and look forward to your next order!
Thanks for sharing this, Kaela! We appreciate your patience while Jessica Moss stepped in to resolve the issue and make things right. We’re glad you were satisfied with the customer service!
Thanks for sharing your experience, Abby! We’re glad Jessica and the team quickly resolved the missing sleeve logo issue. We look forward to your future orders!
我需要为我们的销售团队订购 Polo 衫来参加工作会议。我最终与 Justyne 合作完成我的订单,并对整个过程感到非常满意。她能够帮助我分批运输,并在订购和设计过程中牵着我的手。我对这次体验和客户服务非常满意。以后我还会再次从 RushOrderTees 订购!
RushOrderTees 回复2025-06-12
Thanks for sharing your experience, Jessica! We’re glad Justyne made the ordering and design process easy and that you’re satisfied with the service. We look forward to your next order!
Thanks for sharing your experience, Robert! We’re glad Josh helped you find the right price and that you’re impressed with our quality and durability. We appreciate your support!