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Shopping & Fashion

RushOrderTees

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202 reviews

4.5202 reviews
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About RushOrderTees

Data updated
Website
rushordertees.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
118 reviews
Replies to negative
100% (24/24)
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About this business

RushOrderTees is a leading online retailer for custom apparel including t-shirts, hats, and hoodies. RushOrderTees is your go-to source for personalized gear. Read more than 8,000+ RushOrderTees reviews.

Written by the business, not verified by us.

Is RushOrderTees legit?

RushOrderTees (rushordertees.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently mention that the helpful staff and support team are exceptionally attentive and patient when assisting with various custom designs. People also truly appreciate the top-notch customer service experience, demonstrating how quickly knowledgeable representatives resolve product mistakes and provide free replacements when necessary. However, some people mentioned that their packages arrived significantly late and unfortunately missed important deadlines for scheduled personal or business events. Consumers additionally noted occasional frustrating problems regarding unexpected shipping delays, poor tracking updates, or extra unexpected costs required for expedited delivery services.

Auto-generated from all reviews of this business. For reference only.

What people say

kathy arthurUnited States · 1 review · Experienced 2026-08-04 ·

Order To Perfection

I have not had the pleasure of ordering from RushOrderTees prior. Searching for a print shop to design and order single projects, I found this site. The process to choose the perfect “canvas”, create a unique design, and follow through with a finished project was incredibly simple! Printing and delivery was very quick, even sooner than expected! The quality of the finished pieces was very professional. One area of one print was not as clear as I had hoped; and on the second shirt, I had made a typo on the submitted design. Reaching out to customer service received a very quick reply and the immediate offer to reprint both… at no further cost to me . A very rare outcome in today’s cutthroat retail. I would highly recommend RushOrderTees for both single and multi product orders. The excellent customer service is worth its weight alone! kathy

Reply from RushOrderTees2026-08-06

We appreciate your feedback, Kathy! We're glad the ordering process was easy, the quality and turnaround exceeded your expectations, and that our team could quickly make things right. We truly appreciate your recommendation and look forward to helping with your future projects!

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billy leavittUnited States · 2 reviews · Experienced 2026-08-03 ·

Nancy Contreras went above and beyond

Nancy Contreras went above and beyond. I initially emailed thinking your company has sent an incorrect size but Nancy point out I had approved the order with the incorrect size. After letting Nancy know it was my fault I asked to send a correct shirt size and to let me know how to make the payment. I fully expected to pay for this shirt but she emailed me back indicating no charge. You now have a customer for life! Thank you Nancy!

Reply from RushOrderTees2026-08-06

We appreciate your kind words, Billy! We're glad Nancy could help get everything resolved and make the process easy for you, and we truly appreciate your trust and are honored to have earned your loyalty!

John RyanUnited States · 2 reviews · Experienced 2026-07-19 ·

BUYER BEWARE.....They advertise screen…

BUYER BEWARE.....They advertise screen and digital printing but use cheap heat transfer that anyone can do at home for a fraction of the price. There are way better printing options out there.

Reply from RushOrderTees2026-08-04

We do not screen print single-piece orders, as screen printing requires setup that is only practical for larger quantities. For one-shirt and low-quantity orders, we use high-quality digital printing methods that are specifically designed to produce vibrant, durable results without the minimum quantities required for screen printing. We strive to be transparent about the printing method used for every order, and the production method is determined by the quantity, garment, artwork, and turnaround requirements. Our digital printing process is not simply an "iron-on" and is an industry-standard decoration method used to produce professional-quality apparel. We appreciate all customer feedback, but we also want to ensure future customers have accurate information about our products and printing methods.

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John Ryan美国 · 2 reviews · Experienced 2026-07-27 ·

Apparently if you don't order 100+…

Apparently if you don't order 100+ shirts you don't get the screen printing they heavily advertise. $50 for a t-shirt with a iron on is pretty steep.....BUYER BEWARE.

Reply from RushOrderTees2026-07-31

We do not screen print single-piece orders, as screen printing requires setup that is only practical for larger quantities. For one-shirt and low-quantity orders, we use high-quality digital printing methods that are specifically designed to produce vibrant, durable results without the minimum quantities required for screen printing. We strive to be transparent about the printing method used for every order, and the production method is determined by the quantity, garment, artwork, and turnaround requirements. Our digital printing process is not simply an "iron-on" and is an industry-standard decoration method used to produce professional-quality apparel. We appreciate all customer feedback, but we also want to ensure future customers have accurate information about our products and printing methods.

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Ashley CampbellUnited States · 2 reviews · Experienced 2026-07-31 ·

They definitely made sure I was taken…

They definitely made sure I was taken care of. Some how my order was sent to wrong address they made sure to contact me and resort the problem!!!!!

Reply from RushOrderTees2026-08-03

We appreciate your kind words, Ashley! We're glad our team could quickly get everything sorted and make sure you were taken care of!

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Hunter MitchellUnited States · 1 review · Experienced 2026-07-30 ·

My order ended up lost in transit

My order ended up lost in transit, was able to get it replaced fast and in time for my event. Thanks to Omar and customer service team!

Reply from RushOrderTees2026-07-31

Thanks for sharing this, Hunter! We're glad Omar and our team could quickly get a replacement to you in time for your event, and we appreciate your support!

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Tyquan HasselUnited States · 3 reviews · Experienced 2026-07-15 ·

great company fast and reliable and the…

great company fast and reliable and the quality of the merchandise is unbelievably good can with stand washes and cleaning over and over and over again until you get tired im really greatful there are still good companies out there will be ordering more soon 🙏 thank you even started to get my family members merch 10/10 5/5 great job guys keep up the great work.

Reply from RushOrderTees2026-07-31

We appreciate your feedback, Tyquan! We're glad you've been happy with the quality, durability, and reliable service, and we truly appreciate your continued support and look forward to your next order!

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Ron GarciaUnited States · 1 review · Experienced 2026-07-28 ·

Nancy Contreras went above and beyond…

Nancy Contreras went above and beyond to make my oder right. I reached out to let her know that i did not receive my order and she made sure to get in touch with me, explained the situation and I received my order today ! I will definitely tell my friends and family and I will be ordering again very soon ! Thank you Nancy for all your help ! I certainly appreciate it !

Reply from RushOrderTees2026-07-29

We appreciate your kind words, Ron! We're glad Nancy could help get everything resolved and ensure your order reached you, and we truly appreciate your recommendation and continued support!

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LindaCanada · 1 review · Experienced 2026-07-20 ·

Excellent Customer Service

Rush Order Tees was really wonderful to deal with. When my order didn't show up as expected, I sent an email to explain the problem and they immediately fixed the issue in a way that more than compensated for the problem. Excellent customer service! Also, the final product turned out great!

Reply from RushOrderTees2026-07-28

Thanks so much for your feedback, Linda! We're glad our team could quickly make things right and that you were happy with both the service and the final product!

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FarmUnited States · 1 review · Experienced 2026-07-23 ·

First batch wasn’t to my expectations…

First batch wasn’t to my expectations and design notes, but without a hiccup rushorder team corrected it, sent proofs and replaced my shirts free of charge. Excellent customer service, and would recommend.

Reply from RushOrderTees2026-07-24

Thanks for sharing this! We're glad our team could make things right with updated proofs and a replacement order, and we truly appreciate your recommendation!

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Les WUnited States · 3 reviews · Experienced 2026-07-14 ·

Customer Service Was Outstanding

Nancy Contreras in Customer Service was fantastic. When I sent her a photo of defects in the photo printed on my T-Shirt, she had RushOrderTees correct the defects and send me a new shirt free of charge. As a result, I will be happy to recommend RushOrderTees to other people. It stands behind the products it sells!!

Reply from RushOrderTees2026-07-20

Thanks for your review! We're glad Nancy was able to quickly make things right and ensure you received the quality you expected, and we truly appreciate your recommendation!

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Scott BeaudrieUnited States · 1 review · Experienced 2026-07-14 ·

Very impressed with the design that…

Very impressed with the design that your Artificial Intelligence came up with. I appreciate that I was able to do a minimal order of two shirts. Shirts are very high quality, and the material is just right for summer wear. Will patronize your company again if I need additional customized shirts. Thank You for a job well done.

Reply from RushOrderTees2026-07-15

We're so happy you love the AI-designed shirts and their quality! We appreciate your kind words and look forward to serving you again for future custom orders.

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Tom BrUnited States · 1 review · Experienced 2026-06-29 ·

Professional quality printing…

Professional quality printing faithfully reproduced my uploaded artwork without degradation. Shirt quality was good. Faster delivery than original estimate.

Reply from RushOrderTees2026-07-08

We're so glad to hear that our printing faithfully reproduced your artwork and that you were pleased with the shirt quality and fast delivery!

Horizons at Ethel WalkerUnited States · 1 review · Experienced 2026-06-29 ·

Our organization, Horizons at The Ethel Walker School loves our t-shirts!

Our organization chose RushOrderTees for our summer program T-shirts because we wanted the flexibility to customize both the front and back of each shirt. Their pricing was competitive, and we were impressed by the wide selection of colors and the overall quality of the shirts. When our order arrived, we noticed that one of our logos had a slight distortion due to ink bleeding during the screen-printing process. Brian, who managed our order, responded quickly and provided several solutions. He went above and beyond by expediting a reprint, and our corrected shirts were back in our hands within just two days. The professionalism, exceptional customer service, and commitment to quality made this a great experience from start to finish. We truly appreciated Brian's kindness and responsiveness, and we'll definitely be choosing RushOrderTees again for future orders!

Reply from RushOrderTees2026-07-14

Thanks so much for your feedback! We're glad Brian could quickly make things right and ensure you received the quality you expected. We truly appreciate your trust and look forward to supporting your future orders!

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MJUnited States · 2 reviews · Experienced 2026-07-06 ·

Extremely disappointed with Rush Order…

Extremely disappointed with Rush Order Tees. The embroidery quality on our uniforms was unacceptable. The “W” logo was visibly uneven, with the left side approximately 2 mm longer than the right side, making the logo look crooked and poorly made. Instead of taking responsibility, they claimed this passed their quality standards. If this is their standard, it is far below what we expected for company uniforms. These uniforms are not usable for our business, and we should not have to accept or pay for products that do not meet basic professional quality.

Reply from RushOrderTees2026-07-09

We are truly sorry to hear about your disappointment with the embroidery quality on your uniforms. After reviewing the provided photos, what was received is fully in line with our industry standard. With that being said, we have reached out to you directly to work towards a solution with alternative print methods. - Alyssa S. Customer Experience Manager

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wendy goodmanUnited Kingdom · 2 reviews · Experienced 2026-06-15 ·

This company ignores communications

This company ignores communications. I returned a t shirt via tracked Royal Mail. I wanted to change the size. I have not heard anything from them at all despite 3 emails and a message via Facebook. The parcel was delivered to them on 15/6. Avoid!

Reply from RushOrderTees2026-07-08

Hey Wendy! We never require customers to return product on their own dime. If you need a replacement, please fill out the Customer Care Form on the website and we respond within 24 hours. We don't see any orders associated with "Wendy Goodman" in our system. Please reach out to me directly at [email protected] and I'd be happy to assist further. - Alyssa S. Customer Experience Manager

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Adam PUnited States · 3 reviews · Experienced 2026-06-06 ·

This is my 5th jersey from this site

This is my 5th jersey from this site. The quality and customer service is top notch! Highly recommended. Other members of our riding group have also placed orders from them and nothing but good experiences.

Reply from RushOrderTees2026-06-29

We appreciate your kind words, Adam! We’re grateful for your continued support and are glad that our quality and customer service continue to earn your trust. Thank you for recommending us to others!

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John LukerUnited States · 1 review · Experienced 2026-06-18 ·

BE CAREFUL!

BE CAREFUL!! This company will sell you products that they do not have and their work is sloppy, at best. I ordered shirts for a Hospice fundraising walk, 4 months ago. My family and I participated in the walk to honor my wife who died 7 months ago from Alzheimers. This firm contacted me 3 days before the walk to tell me they cannot fulfill the order that I placed. Find a different print company.

Reply from RushOrderTees2026-06-26

Hi John, We are truly sorry for the loss of your wife, and we understand how meaningful this fundraiser was for you and your family. That said, we want to clarify the details of this order. The original shirts you received were produced exactly as ordered. The concern raised was regarding the shade of purple, and as a courtesy, we provided a full replacement order at no cost. When you selected a different product for the replacement, that style was not available in XS, so we printed the XS sizes on smalls and fulfilled the replacement order completely free of charge. At this point, the order has also been charged back, meaning you have received both orders while also receiving a full refund. We have made every effort to resolve this and have provided multiple solutions despite the fact that both orders were fulfilled. We understand your frustration, but after months of repeated outreach on social media and with two completed orders and a full refund provided, there is unfortunately nothing further we are able to do. We wish you and your family the best and hope the fundraiser was a meaningful tribute to your wife. - Alyssa, Customer Experience Manager

Kira DudekCanada · 1 review · Experienced 2026-06-22 ·

Provide false shipping dates to get the sale.

The shipping dates the give you are a guide line that they do not follow by. I ordered a shirt on the 9th - followed up on the 19th as i haddn't heard anything. I get a response saying thats only a rough idea, you have to pay for higher level shipping for a guaranteed delviery. They then tell me on the 22nd the only way to get my shirt before the 26th ( when i bought it my invoice says 22-25) i would have to pay $85 US to get it in time - absolutely unexceptable. Can't rely on their service, will never use again.

Reply from RushOrderTees2026-06-23

Hi Kira, I'm sorry this has been your experience! Jessica from our Customer Experience Team will reach out to get this resolved.

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