RV Washers Dryers

Thank you for your review, R. We're glad to hear the part fit correctly, worked as expected, and met your expectations for quality. That said, we have to admit we were a bit disappointed to receive only 3 stars after you noted that RV Washers & Dryers had the lowest price among the suppliers you researched. As a small business, customer reviews have a significant impact on our reputation and ability to compete, so ratings matter a great deal to us. We completely understand that OEM replacement parts can be expensive, and we wish they cost less too. Unfortunately, we don't manufacture the parts or control the manufacturer's pricing. What we can control is offering genuine parts, knowledgeable support, fast shipping, and the most competitive pricing possible—which, as you mentioned, we were able to provide in this case. We sincerely appreciate your business and are glad the part solved your problem.

Steve, glad to hear you were able to fix your machine and save some money! Appreciate the kind review :)

Ricky, I am sorry to hear you were so disappointed. When you checked out to buy this product, you had to select your shipping option which would only be "Special order shipping" and states "Usually ship within 1 week but some parts may take longer (2-3 weeks)" - as we do always inform customers before they buy if an item is not in stock and has to be special ordered. The $23 price is exactly the same price we are charged for shipping on special order parts unfortunately. We would lower it if we could, but its a set price for all special order parts regardless of size, unless its much bigger like a door or a whole unit which have increased shipping prices.