RYZE Superfoods

Hi LeAnn, Thank you for taking the time to share your experience! We're so glad to hear you're enjoying the product, seeing positive results, and that you've had a good experience with our customer support. We also appreciate your feedback about our website and the reordering process. We take comments like yours to heart and are always looking for ways to make the experience more intuitive and user-friendly. Thank you again for your honest feedback and for choosing RYZE. We truly appreciate your support!

Hi Ingrid, Thank you for sharing your feedback. We're sorry to hear that you've continued receiving charges after attempting to cancel your subscription. We'd appreciate the opportunity to look into what happened and review your account history. Please reach out to us at [email protected] or reply to us here with the email address and/or order ID associated with your account so we can investigate your cancellation requests and make sure any remaining concerns are resolved. Thank you again for bringing this to our attention. We take feedback like yours to heart and appreciate the opportunity to assist.

Hi Ethan, Thank you for sharing your feedback. We're sorry to hear that the product wasn't the right fit for you and that you experienced discomfort after using it. We're glad we had the opportunity to connect with you directly. As confirmed in our correspondence, your subscription has been canceled, there will be no future recurring shipments or charges, and we've issued full refunds for your recent orders. There's also no need to return the products. We also appreciate your comments about our support experience. We take feedback like yours to heart and are always looking for ways to improve. Thank you again for giving RYZE a try and for giving us the opportunity to address your concerns.

Hi Bryan, Thank you for sharing your feedback. We're sorry to hear that your order didn't reflect what you intended to purchase. As discussed in our correspondence, we confirmed that your order has already been canceled. We also understand that you were only looking to purchase two bags of Mushroom Coffee, and we'd be happy to help you place a new order for two bags at the same discounted price of $45. If you'd still like to move forward with that option, just reply to our email, and we'll be glad to assist you with placing the correct order. Thank you again for bringing this to our attention. We appreciate the opportunity to help make things right.